Clinical Governance: Improving The Quality Of Healthcare For Patients And Service Users

Content: Clinical Governance : Improving the quality of healthcarefor patients and service users
 Clinical Governance
 Praise for this book
 Contents
 List of tables
 List of figures
 Acknowledgements
 Overview of the book
 1 Clinical governance: the context
 Learning objectives
 Introduction
 Working definition of clinical governance
 The birth of clinical governance
 Impact of poor care
 The government response
 Government White Papers and reports
 Defining clinical governance
 The framework of clinical governance
 Defining quality
 Linking quality and clinical governance. Engagement of patients/service usersKey point summary
 Implications for practice
 End-of-chapter questions
 References
 2 Quality: the key issues
 Learning objective
 Introduction
 Needle stick injuries (NSIs)
 Hospital acquired infections (HAIs)
 Ventilator-acquired pneumonia (VAP)
 Violence, bullying and aggression (VBA)
 Pressure ulcers (PUs)
 Medication errors
 Falls in the elderly
 Key point summary
 End-of-chapter questions
 References
 3 Exploring quality failingswithin clinical contexts
 Learning objectives
 Introduction
 Quality circles
 Dimensions of quality: Maxwell 6. Dimensions of quality: 3 organizational dimensionsIshikawa's fishbone
 SWOT
 PESTLE/PEST
 Key point summary
 Implications for practice
 End-of-chapter questions
 References
 4 Developing clinical governance strategies through change management
 Learning objectives
 Introduction
 Barriers to change
 Managing resistance
 Transition period for change
 Developmental, transitional and transformational change
 Diffusion of innovations model of change
 The RAID model of change
 Lewin's Force-Field Analysis model of change
 The four A's model of change
 Key point summary
 Implications for practice. End-of-chapter questionsReferences
 5 Implementing clinical governance strategies through education and training
 Learning objectives
 Introduction
 Learning
 Formal learning
 Informal learning
 Lifelong learning
 Continuing professional development
 Individual, team and organizational levels of education and training
 Identifying individual learning needs
 Linking learning needs and personal development reviews
 Learning organizations
 Organizational culture
 Worked examples of education and training
 Key point summary
 Implications for practice
 End-of-chapter questions
 References. 6 How clinical governance can be supported through Evidence Based PracticeLearning objectives
 Introduction
 Definitions of EBP
 Accountability
 The link between EBP, quality assurance and clinical governance
 Litigation and negligence
 Defining the problem: using PICO
 Finding the evidence: accessing information
 Critically appraising the evidence
 Issues and challenges
 Values Based Practice
 EBP and care pathways
 EBP and care bundles
 Key point summary
 Implications for practice
 End-of-chapter questions
 References.