Career Development All-in-One For Dummies

Title Page
Copyright Page
Table of Contents
Introduction
	About This Book
	Foolish Assumptions
	Icons Used in This Book
	Beyond the Book
Book 1 Mindfulness
	Chapter 1 Exploring Mindfulness in the Workplace
		Becoming More Mindful at Work
			Clarifying what mindfulness is
			Taking a look at the background
			Recognizing what mindfulness isn’t
		Finding Out Why Your Brain Needs Mindfulness
			Evolving from lizard to spaceman
			Discovering your brain’s hidden rules
			Recognizing that you are what you think
			Exploring your brain at work
		Starting Your Mindful Journey
			Being mindful at work yourself
			Overcoming common challenges
			Creating a mindful workplace
			Living the dream: Mindfulness at work
	Chapter 2 Discovering the Benefits of Mindfulness
		Discovering the Benefits for Employees
			Increased mental resilience
			Improved relationships
			Honed mental clarity and focus
			Mindful leadership
		Looking at the Organizational Benefits of Mindfulness
			Happier, more engaged employees
			Greater creativity
			Increased productivity
			Improved decision making
			Reducing staff turnover
	Chapter 3 Applying Mindfulness in the Workplace
		Gaining Perspective in the Modern-Day Workplace
			Engaging with a VUCA world
			Applying mindfulness in changing times
			Employing mindfulness for new ways of working
			Building resilience
		Adjusting Your Mental Mind-Set
			Focusing on the present moment
			Treating thoughts as mental processes
			Approaching rather than avoiding difficulties
		Rewiring Your Brain
			Resculpting your brain to become more productive
			Increasing your present-moment circuitry
		Developing Mindfulness at Work
			Examining intentions and attitudes
			Remembering that practice makes perfect
			Experimenting with mindfulness
			Acting ethically for the organization and its people
			Living life mindfully
	Chapter 4 Practicing Mindfulness in the Digital Age
		Choosing When to Use Technology
			Recognizing the pros and cons of technology
			Rebalancing your use of technology
		Communicating Mindfully
			Emailing mindfully
			Phoning mindfully
			Using a smartphone mindfully
			Engaging with social media mindfully
			Writing mindfully
		Using Technology Mindfully
			Focusing on one task
			Discovering technology that enhances focus
Book 2 Project Management
	Chapter 1 Achieving Results
		Determining What Makes a Project a Project
			Understanding the three main components that define a project
			Recognizing the diversity of projects
			Describing the four stages of a project
		Defining Project Management
			Starting with the initiating processes
			Outlining the planning processes
			Examining the executing processes
			Surveying the monitoring and controlling processes
			Ending with the closing processes
		Knowing the Project Manager’s Role
			Looking at the project manager’s tasks
			Staving off excuses for not following a structured project-management approach
			Avoiding shortcuts
			Staying aware of other potential challenges
		Do You Have What It Takes to Be an Effective Project Manager?
			Questions
			Answer key
	Chapter 2 Knowing Your Project’s Audiences
		Understanding Your Project’s Audiences
		Developing an Audience List
			Starting your audience list
			Ensuring a complete and up-to-date audience list
			Using an audience list template
		Considering the Drivers, Supporters, and Observers
			Deciding when to involve your audiences
			Using different methods to involve your audiences
			Making the most of your audiences’ involvement
		Displaying Your Audience List
		Confirming Your Audience’s Authority
		Assessing Your Audience’s Power and Interest
	Chapter 3 Clarifying Your Project
		Defining Your Project with a Scope Statement
		Looking at the Big Picture: Explaining the Need for Your Project
			Figuring out why you’re doing the project
			Drawing the line: Where your project starts and stops
			Stating your project’s objectives
		Marking Boundaries: Project Constraints
			Working within limitations
			Dealing with needs
		Documenting Your Assumptions
		Presenting Your Scope Statement
	Chapter 4 Developing a Game Plan
		Breaking Your Project into Manageable Chunks
			Thinking in detail
			Identifying necessary project work with a work breakdown structure
			Dealing with special situations
		Creating and Displaying a WBS
			Considering different schemes
			Developing your WBS
			Categorizing your project’s work
			Labeling your WBS entries
			Displaying your WBS in different formats
			Improving the quality of your WBS
			Using templates
		Identifying Risks While Detailing Your Work
		Documenting Your Planned Project Work
	Chapter 5 Keeping Everyone Informed
		Successful Communication Basics
			Breaking down the communication process
			Distinguishing one-way and two-way communication
			Can you hear me? Listening actively
		Choosing the Appropriate Medium for Project Communication
			Just the facts: Written reports
			Move it along: Meetings that work
		Preparing a Written Project-Progress Report
			Making a list and checking it twice
			Knowing what’s hot (and what’s not) in your report
			Earning a Pulitzer, or at least writing an interesting report
		Holding Key Project Meetings
			Regularly scheduled team meetings
			Ad hoc team meetings
			Upper-management progress reviews
		Preparing a Project Communications Management Plan
Book 3 Leadership
	Chapter 1 Building Your Leadership Muscles
		Putting Your Brain to Work
			Using what you have
			Responding to situations flexibly
			Taking advantage of fortuitous circumstances
			Making sense of ambiguous or contradictory messages
			Ranking the importance of different elements
			Finding similarities in apparently different situations
			Drawing distinctions between seemingly similar situations
			Putting concepts together in new ways
			Coming up with novel ideas
		Communicating Effectively
			Speaking begins with listening
			Eliciting the cooperation of others
		Driving Yourself
		Developing a Sense of Urgency
			Don’t wait
			Form a “kitchen cabinet”
		Being Honest and Searching for the Truth
		Displaying Good Judgment
		Being Dependable and Consistent
		Creating an Atmosphere of Trust
		Encouraging a Learning Environment
		Looking for Common Ground: The Type O Personality
	Chapter 2 Managing as a Leader
		Setting Reasonable Goals
		Delegating to Your Team
			Knowing how to delegate
			Knowing what to delegate
		Settling Disputes in Your Team
		Allowing Your Team to Find Its Own Path
		Leading When You Aren’t Really the Leader
			Leading as a follower
			Leading when your position is honorary
			Leading when you’re not expected to succeed
	Chapter 3 Creating a Vision
		Where Do Visions Come From?
			Experience lets you visualize from the way you live
			Knowledge lets you visualize from what you’ve learned
			Imagination helps turn randomness into a vision
		Supplying the Human Element
			A vision is a reminder of why you joined the group
			A vision attracts commitment and energizes people
		Establishing a Standard of Excellence
		Helping You Stay Ahead of the Game
			Becoming a visionary
			Benchmarking everything
		A Vision Links the Present to the Future
			Building on the present
			Envisioning the future
		A Vision Is a Doable Dream
			Understanding what is doable
			Keeping the vision simple
		A Vision Is Not Just an Idea
			A vision depends on your ability to create a team
			A vision depends on the ability to create a plan
		A Vision Is Based on Reality
			Thinking beyond available resources
			Responding to diminishing resources
		A Vision Helps You Harness Opportunities
			Spotting an opportunity
			Searching out an opportunity
			Creating an atmosphere in which ideas flourish
			Moving from an idea to a plan
		A Vision Is Dynamic
	Chapter 4 Leading across Cultures
		Leading in a Diverse World
			Putting the diverse needs of your group first
			Listening to voices very different from your own
			Eliciting cooperation from a diverse group
		Emerging as a Leader from a Cultural Group
			Strive to want more
			Toleration is a dirty word
		Leading across International Divides
			Commit your brightest and best
			Use the de minimus rule in making decisions
			Understand that capital doesn’t make right
		Leading in the Virtual Age
Book 4 Time Management
	Chapter 1 Organizing Yourself
		Planning
			Achieving peace of mind
			Activating your subconscious mind
			The 1,000 percent return
			Assemble what you need
			Handle everything — once
		Grabbing the Three Keys to Personal Organization
			Stepping back to evaluate
			Developing neatness habits
			Refusing to excuse
	Chapter 2 Setting Yourself Up for Success
		Getting to Know Yourself
			Assessing your strengths and weaknesses
			Naming goals to give you direction
			Assigning a monetary worth to your time
			Identifying your rhythm to get in the zone
		Following a System
			Scheduling your time and creating a routine
			Organizing your surroundings
		Overcoming Time-Management Obstacles
			Communicating effectively
			Circumventing interruptions
			Getting procrastination under control
			Making decisions: Just do it
		Garnering Support While Establishing Your Boundaries
			Balancing work and time with family and friends
			Streamlining interactions with co-workers and customers
		Keeping Motivation High
	Chapter 3 Valuing Your Time
		Getting a Good Grip on the Time-Equals-Money Concept
		Calculating Your Hourly Income
		Boosting Your Hourly Value through Your Work Efforts
		Making Value-Based Time Decisions in Your Personal Life
			Deciding whether to buy time: Chores and responsibilities
			Making time-spending decisions: Leisure activities
			Looking at rewards
			Factoring in monetary and time costs
			Staying open to experiences and using time wisely
	Chapter 4 Focusing, Prioritizing, and Time-Blocking
		Focusing Your Energy with the 80/20 Theory of Everything
			Matching time investment to return
			The vital 20 percent: Figuring out where to focus your energy at work
			Personal essentials: Channeling efforts in your personal life
		Getting Down to Specifics: Daily Prioritization
		Blocking Off Your Time and Plugging in Your To-Do Items
			Step 1: Dividing your day
			Step 2: Scheduling your personal activities
			Step 3: Factoring in your work activities
			Step 4: Accounting for weekly self-evaluation and planning time
			Step 5: Building in flextime
		Assessing Your Progress and Adjusting Your Plan as Needed
			Surveying your results
			Tweaking your system
	Chapter 5 Controlling Email Overload
		Managing Email Effectively
			Setting up filtering systems
		Separating Your Work and Private Life
			Managing multiple email addresses
			Organizing and storing email
		Responding to Email More Quickly
			Employing an email response system
			Automating your responses
Book 5 Business Writing
	Chapter 1 Planning Your Message
		Adopting the Plan-Draft-Edit Principle
		Fine-Tuning Your Plan: Your Goals and Audience
			Defining your goal: Know what you want
			Defining your audience: Know your reader
			Brainstorming the best content for your purpose
			Writing to groups and strangers
			Imagining your readers
		Making People Care
			Connecting instantly with your reader
			Focusing on WIIFM
			Highlighting benefits, not features
			Finding the concrete and limiting the abstract
		Choosing Your Written Voice: Tone
			Being appropriate to the occasion, relationship, and culture
			Writing as your authentic self
			Being relentlessly respectful
			Smiling when you say it
		Using Relationship-Building Techniques
			Personalizing what you write
			Framing messages with you not I
	Chapter 2 Making Your Writing Work
		Stepping into a Twenty-First-Century Writing Style
			Aiming for a clear, simple style
			Applying readability guidelines
			Finding the right rhythm
			Achieving a conversational tone
		Enlivening Your Language
			Relying on everyday words and phrasing
			Choosing reader-friendly words
			Focusing on the real and concrete
			Finding action verbs
			Crafting comparisons to help readers
		Using Reader-Friendly Graphic Techniques
			Building in white space
			Toying with type
			Keeping colors simple
			Adding effective graphics
			Breaking space up with sidebars, boxes, and lists
	Chapter 3 Improving Your Work
		Changing Hats: Going from Writer to Editor
			Choosing a way to edit
			Distancing yourself from what you write
		Reviewing the Big and Small Pictures
			Assessing content success
			Assessing the effectiveness of your language
			Avoiding telltale up-down-up inflection
			Looking for repeat word endings
			Pruning prepositions
			Cutting all non-contributing words
		Moving from Passive to Active
			Thinking action
			Trimming there is and there are
			Cutting the haves and have nots
			Using the passive deliberately
		Sidestepping Jargon, Clichés, and Extra Modifiers
			Reining in jargon
			Cooling the clichés
			Minimizing modifiers
	Chapter 4 Troubleshooting Your Writing
		Organizing Your Document
			Paragraphing for logic
			Building with subheads
			Working with transitions
			Working in lists: Numbers and bulleting
		Catching Common Mistakes
			Using comma sense
			Using however correctly
			Matching nouns and pronouns
			Weighing which versus that
			Pondering who versus that
			Choosing who versus whom
			Beginning with and or but
			Ending with prepositions
		Reviewing and Proofreading: The Final Check
			Checking the big picture
			Proofreading your work
			Creating your very own writing improvement guide
	Chapter 5 Writing Emails That Get Results
		Fast-Forwarding Your Agenda In-House and Out-of-House
		Getting Off to a Great Start
			Writing subject lines that get your message read
			Using salutations that suit
			Drafting a strong email lead
		Building Messages That Achieve Your Goals
			Clarifying your own goals
			Assessing what matters about your audience
			Determining the best content for emails
		Structuring Your Middle Ground
		Closing Strong
		Perfecting Your Writing for Email
			Monitoring length and breadth
			Styling it right
			Going short: Words, sentences, paragraphs
			Using graphic techniques to promote clarity
			Using the signature block
Book 6 Presentations
	Chapter 1 Creating Compelling Content
		Getting Your Content Up to Par
			Determining your content’s purpose
			Covering your points in priority order
			Navigating content
		Adding Variety and Impact
			Using facts
			Giving examples
			Citing references
			Telling stories
			Going by the numbers
			Quoting experts
			Contrasting and comparing
			Giving demonstrations
			Defining terms
			Answering rhetorical questions
			Explaining yourself
			Making assumptions
			Showing testimonials
			Making analogies
	Chapter 2 Honing Your Platform Skills
		Using Your Voice to Command Attention
			Rule 1: Speak out loud
			Rule 2: Project your voice — without shouting
			Rule 3: Vary your volume
			Speaking softly
			Adjusting your rate
			Adding a solid punch to a statement
			Pausing eloquently
		Captivating Audiences with Your Eyes
			Understanding the importance of eye contact
			Speaking with your eyes
			Keeping eye contact with a large audience
		Finding the Right Posture
			Giving a bad impression with the wrong posture
			Standing tall
			Rocking and rolling
			Moving gracefully and purposefully
		Making the Right Facial Expressions
		Gesturing Creatively
			Exploring gesture types
			Making a grand gesture
			Eliminating distracting gestures
	Chapter 3 Captivating Your Audience
		Touching on the Laws of Communication Impact
		Starting with the Law of Primacy
		Starting Off on the Right Foot
			Making a dynamic first impression
			Using mild-to-wild creativity
		Building Your Introduction
			Sticking with tradition
			Spicing it up
			Engaging the audience with questions
			Adding a little humor
			Setting the stage
			Starting out bold and interesting
			Phrasing transitions
	Chapter 4 Keeping Your Audience Captivated
		Standing and Shouting Out: The Law of Emphasis and Intensity
			Comparing and contrasting
			Changing your voice
			Adding pizzazz
			Highlighting specific aspects
			Using special effects
			Telling a story
			Demonstrating your point
			Propping up
			Tech-ing out
		Involving Your Audience: The Law of Exercise and Engagement
			Involving the audience
			Encouraging interaction
		Hitting Their Hot Buttons: The Law of Interest
		Facing the Consequences: The Law of Effect
	Chapter 5 Ending on a High Note
		Concluding Effectively: The Law of Recency
		Affecting Your Audience Right to the End
			Conclude, don’t include
			Signal that the end is near
			End it already
			Be neither meek nor weak
			Leave with a strong message
		Giving a Tactical Conclusion
			Repeating a theme (with a twist)
			Leaving them smiling
			Offering impressive incentives
		Engineering Your Conclusion with Building Blocks
			Ending with motivation and inspiration
			Advocating a new strategic approach and direction
			Giving the audience a happy ending
			Offering an informational conclusion
Book 7 Negotiation
	Chapter 1 Negotiating for Life
		When Am I Negotiating?
		The Six Basic Skills of Negotiating
			Preparing
			Setting goals and limits
			Listening
			Being clear
			Pushing the pause button
			Closing the deal
		Handling All Sorts of Negotiations
			When negotiations get complicated
			International negotiations
			Negotiations between men and women
			Negotiation on the phone and via the Internet
	Chapter 2 Knowing What You Want
		Creating Your Vision
			Envisioning your future
			Making a commitment
			Identifying your values
		Deciding How You Are Going to Achieve Your Vision
			The three-year plan
			Putting your plan into action
		Preparing Yourself for Negotiation
			A is for alert
			Dressing for success
			Walking through the door
			Leaving enough time
		Defining Your Space
			Negotiating on your home turf
			Seating with purpose
			Planning the environment far in advance
	Chapter 3 Setting Goals
		Setting a Good Goal
			Getting active participation from every team member
			Keeping the goals on course
			Setting the right number of goals
			Setting specific rather than general goals
			Setting challenging yet attainable goals
			Prioritizing your goals
		Separating Long-Range Goals from Short-Range Goals
		Setting the Opening Offer
		Breaking the Stone Tablet
	Chapter 4 Asking the Right Questions
		Tickle It Out: The Art of Coaxing Out Information
			Battling the jargon
			Clarifying relativity
		Asking Good Questions: A Real Power Tool
			Avoid intimidation
			Ask, don’t tell
			Avoid leading questions
			Don’t assume anything
			Ask open-ended questions
			Ask again
			Use your asks wisely
			Accept no substitutes
		Dealing with Unacceptable Responses
			Don’t tolerate the dodge
			Don’t accept an assertion for the answer
			Don’t allow too many pronouns
		Look for Evidence of Listening
	Chapter 5 Closing the Deal
		Good Deals, Bad Deals, and Win-Win Negotiating
			Assessing the deal
			Creating win-win deals
		Concessions versus Conditions
		What It Means to Close a Deal
		Understanding the Letter of the Law
			Legal definition of a closed deal
			Offers and counteroffers
			Written versus oral contracts
			Legal protection before the contract
		Recognizing When to Close
		Knowing How to Close
			The good closer
			The only three closing strategies you’ll ever need
			Using linkage to close
		Barriers to Closing
			Overcoming fears
			Overcoming objections
		Closing When It’s All in the Family
		When the Deal Is Done
			Review the process
			Set up systems for checking the system
			Remember to celebrate!
Index
EULA