Business Process Management: Concepts, Languages, Architectures

Foreword to Fourth Edition
Preface to Fourth Edition
Preface to Third Edition
Preface to Second Edition
Preface
Contents
Part I Foundation
	1 Introduction
		1.1 Motivation and Definitions
		1.2 Business Process Lifecycle
			Design and Analysis
			Configuration
			Enactment
			Evaluation
			Administration and Stakeholders
		1.3 Classifying Business Processes
			1.3.1 Levels of Business Processes
			1.3.2 Degree of Structuring
			1.3.3 Degree of Automation
		1.4 Structure and Organization
	2 Evolution of Enterprise Systems Architectures
		2.1 Traditional Application Development
		2.2 Enterprise Applications and their Integration
			2.2.1 Enterprise Resource Planning Systems
			2.2.2 Enterprise Application Integration
				Point-to-Point Integration
				Hub-and-Spoke Integration
		2.3 Enterprise Modelling and Process Orientation
			2.3.1 Value Chains
			2.3.2 Organizational Business Processes
			2.3.3 Business-to-Business Processes
		2.4 Workflow Management
			2.4.1 Workflows and Applications
			2.4.2 System Workflows
			2.4.3 Human Interaction Workflows
			2.4.4 Challenges for Workflow Management
				Lack of Adequate Support for Knowledge Workers
				Technical Integration Challenges
				Process Support Without Workflow Systems
		2.5 Robotic Process Automation
		2.6 Enterprise Services Computing
			2.6.1 Service-Oriented Architectures
			2.6.2 Enterprise Services
				Composite Service-Based Applications
				Enterprise Services and Service-Oriented Architectures
			2.6.3 Enterprise Services Bus
			2.6.4 Service Composition
		2.7 Summary
		Bibliographical Notes
Part II Business Process Modelling
	3 Business Process Modelling Foundation
		3.1 Conceptual Model and Terminology
		3.2 Abstraction Concepts
			3.2.1 Horizontal Abstraction
			3.2.2 Vertical Abstraction
		3.3 From Business Functions to Business Processes
		3.4 Models and Instances
			3.4.1 Activities
			3.4.2 Processes
				Process Models
				Process Instances
		3.5 Interacting Business Processes
		3.6 Further Modelling Dimensions
			3.6.1 Modelling Process Data
			3.6.2 Modelling Organization
				Direct Allocation
				Role-Based Allocation
				Deferred Allocation
				Authorization
				Separation of Duties
				Case Handling
				History-Based Allocation
				Organizational Allocation
			3.6.3 Modelling Operation
		3.7 Business Process Flexibility
			3.7.1 Explicit Process Representations
			3.7.2 Organizational Modelling
			3.7.3 Selection of Business Partners in Process Choreographies
			3.7.4 Standardized Software Interfaces
		3.8 Architecture of Process Execution Environments
		Bibliographical Notes
	4 Process Modelling Languages
		4.1 Control Flow Patterns
			Sequence
			And Split
			And Join
			X or Split
			X or Join
			Or Split
			Or Join
			Multiple Merge
			Discriminator
			N-out-of-M Join
			Arbitrary Cycles
			Implicit Termination
			Multiple Instances Without Synchronization
			Multiple Instances With A Priori Design Time Knowledge
			Multiple Instances With A Priori Runtime Knowledge
			Multiple Instances Without A Priori Runtime Knowledge
			Deferred Choice
			Sequential Execution without A Priori Design Time Knowledge
			Milestone
			Runtime Patterns
		4.2 Petri Nets
			4.2.1 Condition Event Nets
			4.2.2 Place Transition Nets
			4.2.3 Coloured Petri Nets
		4.3 Event-driven Process Chains
		4.4 Workflow Nets
			4.4.1 Definitions
			4.4.2 Control Flow in Workflow Nets
			4.4.3 Representing Process Instances
			4.4.4 Discussion
				Data and Conditions
				Temporal Aspects
		4.5 Yet Another Workflow Language
			4.5.1 Definitions
			4.5.2 Simple Control Flow Patterns
			4.5.3 Execution Semantics
				Task Instances
				Process Instances
				Nested Processes
			4.5.4 Advanced Control Flow Patterns
				Discriminator
				N-out-of-M Join
				Multiple Instances Tasks
			4.5.5 Discussion
		4.6 Graph-Based Process Modelling Language
			4.6.1 Process Metamodel
			4.6.2 Process Instances
			4.6.3 Discussion
		4.7 Business Process Model and Notation
			4.7.1 Principles
			4.7.2 Business Process Diagrams
				Activities
				Events
				Sequence Flow and Gateways
				Handling Data
				Process Instantiation
			4.7.3 Collaborating Processes
			4.7.4 Executability and Exchange Format
		4.8 Directly Follows Graphs
			4.8.1 From Process Models to Directly Follows Graphs
			4.8.2 From Process Model Traces to DFGs
			4.8.3 Gateway Types and Directly Follows Graphs
			4.8.4 Formalizing Directly Follows Graphs
			4.8.5 Interpreting Directly Follows Graphs
				Paths might not be Executions
				Loops might not be Loops
			4.8.6 Practical Considerations
				Event Log Filtering
				Sample Claim Handling Process
		4.9 Declarative Process Modelling
			4.9.1 Declarative Rules
			4.9.2 Sample Declarative Process Model
		Bibliographical Notes
	5 Data and Decisions
		5.1 Data in Business Processes
			5.1.1 Motivating Example
			5.1.2 Data Objects and Class Diagrams
			5.1.3 Data Object Lifecycles
			5.1.4 Input/Output Sets
		5.2 Decisions in Business Processes
			5.2.1 Decision Model and Notation Overview
			5.2.2 Decision Requirements Diagram
			5.2.3 Decision Logic
		5.3 Decision Tables
		5.4 Hit Policies
			5.4.1 Single Hit Policies
			5.4.2 Multi-Hit Policies
		Bibliographical Notes
	6 Process Choreographies
		6.1 Motivation and Terminology
		6.2 Development Phases
		6.3 Process Choreography Design
			6.3.1 High-Level Design
			6.3.2 Collaboration Scenarios
			6.3.3 Compatibility
		6.4 Process Choreography Implementation
			Consistency Criterion: Public-to-Private Approach
		6.5 Service Interaction Patterns
			Send
			Receive
			Send/Receive
			Racing Incoming Messages
			One-To-Many Send
			One-From-Many Receive
			One-To-Many Send/Receive
			Multi-Responses
			Contingent Requests
			Atomic Multicast Notification
			Request With Referral
			Relayed Request
		6.6 Let’s Dance
		6.7 Choreography Modelling in BPMN
		Bibliographical Notes
	7 Properties of Business Processes
		7.1 Data Dependencies
		7.2 Object Lifecycle Conformance
		7.3 Structural Soundness
		7.4 Soundness
			7.4.1 Motivation of Soundness
			7.4.2 Definition
			7.4.3 Soundness Theorem
		7.5 Relaxed Soundness
		7.6 Further Soundness Criteria
			7.6.1 Weak Soundness
			7.6.2 Lazy Soundness
			7.6.3 Soundness Criteria Overview
		7.7 Decision Soundness
		Bibliographical Notes
Part III Architectures and Methodologies
	8 Business Process Management Architectures
		8.1 Workflow Management Architectures
			8.1.1 Build Time and Runtime
			8.1.2 Workflow Management Systems Architectures
			8.1.3 WfMC Reference Architecture
		8.2 Web Services and their Composition
			8.2.1 Web Services Technology
			8.2.2 Web Services Composition
			Service Composition in Enterprise Application Integration
		8.3 Advanced Service Composition
			8.3.1 Static and Dynamic Service Binding
			8.3.2 Ontologies and Data Mappings
			8.3.3 Preconditions and Postconditions
			8.3.4 Advanced Service Composition by Example
		8.4 Data-Driven Processes: Case Handling
			8.4.1 Case Handling Example
			8.4.2 Case Handling Metamodel
		Bibliographical Notes
	9 Business Process Management Methodology
		9.1 Dependencies between Processes
		9.2 Methodology Overview
		9.3 Phases in Detail
			9.3.1 Strategy and Organization
			9.3.2 Process Landscape Design
			9.3.3 Process Design
				Process Modelling
				Process Improvement and Measurement Definition
			9.3.4 Process Implementation
				Platform Selection
				Implementation Aspects
				Measurement Implementation
				Test and Deployment
			9.3.5 Operations and Controlling
		Bibliographical Notes
References
Index