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ویرایش: [3 ed.] نویسندگان: Paul Tiffany, Steven D. Peterson سری: --For dummies ISBN (شابک) : 9781119866381, 1119866391 ناشر: سال نشر: 2022 تعداد صفحات: [419] زبان: English فرمت فایل : PDF (درصورت درخواست کاربر به PDF، EPUB یا AZW3 تبدیل می شود) حجم فایل: 11 Mb
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Title Page Copyright Page Table of Contents Introduction About This Book Foolish Assumptions Icons Used in This Book Beyond the Book Where to Go From Here Part 1 Getting Started with Business Plans Chapter 1 Preparing to Do a Business Plan Identifying Your Planning Resources Checking out the variety of sources out there Surfing the Internet Purchasing business-planning software Seeking professional help Finding friendly advice Assembling Your Planning Team Setting the ground rules Delegating responsibility Putting Your Plan on Paper or in Cyberspace Executive summary Company overview Business environment Company description Company strategy Financial review Action plan Chapter 2 Understanding the Importance of a Business Plan Bringing Your Ideas into Focus Looking forward Looking back Looking around Taking the first step Understanding the Planning behind the Plan Is planning an art or science? Why planning matters Satisfying Your Audience Venture capital Bankers, backers, and bootstrappers Chapter 3 Setting Off in the Right Direction Understanding Why Values Matter Facing tough choices Weighing utilitarianism and other philosophies Applying ethics and the law Getting caught lost and unprepared, if not naked and afraid Understanding the value of having values Clarifying Your Company Values Putting together your values statement Following through with your values Creating Your Company’s Vision Statement Chapter 4 Charting the Proper Course Creating Your Company’s Mission Statement Getting started Capturing your business (in 50 words or less) Introducing Goals and Objectives Why bother? Goals versus objectives Efficiency versus effectiveness Minding Your Own Business: Setting Goals and Objectives Creating your business goals Laying out your objectives Matching goals and objectives with your mission Timing is everything Part 2 Describing Your Marketplace Chapter 5 Examining the Business Environment Understanding Your Business Analyzing Your Industry Configuring the structure Measuring the markets Remembering the relationships Figuring out the finances Coming up with supporting data Recognizing Critical Success Factors Adopting new technologies, procedures, and policies Getting a handle on what counts most Determining what drives your business Looking for a great location Dealing with distribution Marketing mind games Getting along with government regulation SWOT: Preparing for Opportunities and Threats Finding warm and soothing waters Scanning for clouds on the horizon, ice on the water, or worse Chapter 6 Slicing and Dicing Markets Separating Customers into Groups Identifying Market Segments Who buys What customers buy Why customers buy Finding Useful Market Segments Is the segment the right size? Can you identify the customers? Can you reach the market? Becoming Market Driven Chapter 7 Getting Up Close and Personal with Customers Keeping Track of the Big Picture Categorizing Your Customers Comparing generations Defining your good customers Handling your not-so-best customers Scoping out the other guy’s customers Discovering the Ways Customers Behave Understanding customer needs Determining customer motives Figuring Out How Customers Make Choices Realizing perceptions are reality Setting in motion the five steps to adoption Understanding the Global Customer Serving Your Customers Better Looking at a Special Case: Business Customers Filling secondhand demand Decision-making as a formal affair Knowing the forces to be reckoned with Chapter 8 Covering Your Competition Understanding the Value of Competitors Identifying Your Real Competitors Considering competition based on customer choice Paying attention to product usage and unexpected new competition Spotting strategic groups Focusing on future competition Tracking Your Competitors’ Actions Determining competitors’ capabilities Assessing competitors’ strategies Predicting Your Competitors’ Moves Figuring out competitors’ goals Uncovering competitors’ assumptions Competing to Win Organizing facts and figures Choosing your battles Part 3 Weighing Your Company’s Prospects Chapter 9 Assessing Where You Stand Today Doing Situation Analysis Identifying Strengths and Weaknesses Keeping frames of reference Defining capabilities and resources Monitoring critical success factors Analyzing Your Situation in 3-D Getting a glance at competitors Completing your SWOT analysis Chapter 10 Profiting from Your Business Plan Describing What You Do Best Looking at the links in a value chain Forging your value chain Understanding your value proposition Putting Together a Business Model How will you make money? How’s your timing? Making Your Business Model Work Searching for a competitive advantage Focusing on core competence Sustaining an advantage over time Earmarking Resources Chapter 11 Figuring Out the Financial Details Reading Income Statements Rendering revenue Calculating costs Pondering profits Interpreting Balance Sheets Ascertaining assets Categorizing liabilities and owners’ equity Examining Cash-Flow Statements Moving money: Cash in and cash out Watching cash levels rise and fall Evaluating Financial Ratios Meeting short-term obligations Remembering long-term responsibilities Reading relative profitability Chapter 12 Forecasting and Budgeting Constructing a Financial Forecast Piecing together your pro-forma income statement Estimating your balance sheet Projecting your cash flow Exploring Alternative Financial Forecasts Utilizing the DuPont formula Answering a what-if analysis Making a Budget Looking inside the budget Creating your budget Part 4 Looking to the Future Chapter 13 Confronting Uncertainty Understanding the Dangers of Ignoring Change Defining the Dimensions of Change Governmental trends Economic trends Cultural trends Technological trends Anticipating Change Preparing for a Changing Future Chapter 14 Thinking Strategically Applying Off-the-Shelf Strategies Leading with low costs Standing out in a crowd Focusing on focus Changing Your Boundaries The evolution of new strategic models Outsourcing and offshoring Leading and Following Market-leader strategies Market-follower strategies Tailoring Your Own Strategy Chapter 15 Growing Up, Growing Bigger, and Growing Old Facing Up to the Product Life Cycle Starting out Growing up Maturing in middle age Riding out the senior stretch Gauging where you are now Finding Ways to Expand Same product and same market New market or new product New product and new market Managing Your Product Portfolio Utilizing strategic business units Aiming for the stars Asking Two Final Questions About Growth Knowing that, yes, growth is good Managing growth wisely Part 5 Putting Your Business Plan into Action Chapter 16 Shaping and Shape-Shifting Your Organization Recognizing That Form Follows Function Putting Together an Effective Organization Choosing a basic design Focusing on a functional model Divvying up duties with a divisional form Sharing talents with the matrix format Dealing with too many chefs in the kitchen Finding what’s right for you Thinking and Organizing for the Future Chapter 17 Leading the Way Encouraging Leadership Roles Leading from the front or the back Looking at leadership styles Developing Business Skills (And Having the Right Personality Traits) Evaluating personality traits Distinguishing appropriate skills Creating the Right Culture Following Through with Your Vision Bringing Your Plan to Life (And Making a Final Check) Part 6 The Part of Tens Chapter 18 Ten (Or So) Signs That Your Business Plan Needs Refreshing — or Worse Your Business Goals Change Abruptly You Don’t Meet Your Plan Milestones New Technology Makes a Splash Important Customers Walk Away The Competition Heats Up Product Demand Falls Sharply Revenues Go Down or Costs Go Up Company Morale Slumps Key Financial Projections Don’t Pan Out Too Much Growth, Too Fast An Unwanted Surprise Pops Up Chapter 19 Ten (Or So) Questions to Ask about Your Plan Are Your Goals and Mission in Sync? Can You Point to Major Opportunities? Have You Prepared for Threats? Do You Know Your Customers? Can You Track Your Competitors? Do You Know Your Strengths and Weaknesses? Does Your Strategy Make Sense? Can You Stand Behind the Numbers? Are You Really Ready for Change? Is Your Plan Concise and Up-to-Date? What’s the Worst That Can Happen, and How Will You Deal with It? Chapter 20 Ten (Or So) Business-Planning Never-Evers Failing to Plan in the First Place Shrugging Off Values and Vision Second-Guessing the Customer Underestimating Your Competition Ignoring Your Strengths Mistaking a Budget for a Plan Shying Away from Reasonable Risk Allowing One Person to Dominate a Plan Being Afraid to Change Forgetting to Motivate and Reward Faking It Appendix A Sample Business Plan Index EULA