Business and Management Practices in Greece: A Comparative Context

Cover......Page 1
Contents......Page 6
List of Tables and Figures......Page 11
List of Abbreviations......Page 13
Acknowledgements......Page 17
Notes on the Contributors......Page 18
Introduction......Page 22
PART I: THE GREEK BUSINESS SYSTEM......Page 32
Overview......Page 34
Modern Greece from 1830 to 1900......Page 36
Modern Greece from 1900 to 1950......Page 39
Modern Greece between 1950 and 2010 and the roots of the debt crisis......Page 44
Summary......Page 52
Overview......Page 57
A conceptual definition of productivity......Page 58
The Greek economy 1995–2005......Page 60
The de-industrialization process in Greece and manufacturing productivity......Page 61
Does Greece's productivity equal levels in the rest of the EU?......Page 65
The sources of labour productivity growth......Page 68
An econometric model for the sources of labour productivity......Page 71
Technology catch-up and productivity growth......Page 73
Summary......Page 75
Appendix 2.1......Page 78
The economic outlook and the financial sector......Page 80
Financial regulation: the banking sector......Page 84
Financial regulation: investment services......Page 90
Prospects – the way forward......Page 93
Overview......Page 97
The economic role of the state in the periphery of Europe......Page 100
The empirical reality......Page 107
Regional programming implementation in Greece, 1994–2002......Page 109
National programming implementation in Greece, 2000–06......Page 115
Summary......Page 119
The Triple Helix model – a tool for analysis of national innovation systems......Page 127
The structure and performance of the Greek National Innovation System......Page 130
Innovation policy and politics within the system......Page 133
Summary......Page 138
Overview......Page 143
Company law......Page 144
Tax law......Page 153
Employment law......Page 159
Summary......Page 167
PART II: MANAGEMENT PRACTICES IN GREEK FIRMS......Page 170
Overview......Page 172
Micro-external environment......Page 173
Internal environment......Page 175
Competitive strategies......Page 176
Corporate strategies......Page 181
Summary......Page 183
Overview......Page 186
International business in Greece: the outward activity of Greek firms......Page 188
Structural weaknesses of the Greek economy and their effect on IB......Page 189
The geographical and product scope of Greek firms abroad......Page 190
Greek multinationals......Page 192
Doing business in Greece – the foreign multinational perspective......Page 196
Summary......Page 198
Overview......Page 201
Historical overview......Page 202
Supply and demand in the Greek labour market......Page 203
The HR department and HR managers......Page 204
HR practices......Page 205
Outsourcing HR activities......Page 210
e-HR......Page 211
Critical HRM issues......Page 212
Summary......Page 213
The marketing environment in Greece......Page 217
Challenges faced by marketing agencies in Greece......Page 222
E-marketing and mobile marketing......Page 226
Corporate Social Responsibility......Page 229
Summary......Page 231
Overview......Page 234
The sales force......Page 235
Customer relationship management......Page 237
E-advertising and e-sales......Page 238
Comparison of sales practices in a local and a multinational firm......Page 241
Summary......Page 243
Overview......Page 245
The nature of the Greek management system......Page 246
The quality movement in Greece......Page 249
Aspects of TQM in the private sector......Page 250
Aspects of TQM in the public sector......Page 252
Driving TQM application: barriers and facilitators......Page 253
Summary......Page 262
Overview......Page 267
A brief account of the politico-economic history of modern Greece......Page 268
Origins and development of accounting and auditing up to the 1970s: a conservative, state-oriented mentality......Page 269
The 'Europeanization' era: 1980 to date......Page 272
Accounting and auditing following the adoption of IFRSs: the view of financial executives and auditors......Page 278
Summary......Page 281
PART III: CONCLUSION: SUMMARY, COMPARISON ANDSUGGESTIONS......Page 288
Overview......Page 290
Systemic factors in the Greek business system......Page 293
Management practices in Greek firms......Page 296
The bigger picture......Page 300
State, institutions and infrastructures in the peripheral and UK business systems......Page 303
A comparison of finance, market, firm and labour figures in the peripheral countries' and UK business systems......Page 314
Challenges faced by SMEs in the EU......Page 318
Management practices in the peripheral countries and the UK......Page 321
Summary......Page 328
Strategic management......Page 331
Human Resource Management......Page 332
Marketing and sales......Page 333
Comparative research......Page 334
Index......Page 336