Bottom-line Training: Performance-based Results

About The Author......Page 3
Table of Contents......Page 8
Dedication......Page 9
Preface......Page 10
Section One - Analysis......Page 12
Introduction to Bottom-Line Training Design......Page 13
Needs Analysis and Needs Assessment......Page 23
Performance Analysis......Page 35
Job Analysis......Page 51
Task Analysis......Page 59
Learner Analysis......Page 67
Context Analysis......Page 74
Skill Gap Analysis......Page 80
Section Two: Design Phase......Page 88
Training Objectives......Page 89
Training Deliverables and Instructional Strategies......Page 99
Training Design Budgets and Schedules......Page 109
Training Project Management......Page 119
Design Blueprints and Prototypes......Page 127
Section Three: Development......Page 136
Drafting Training Materials......Page 137
Developing Tests/Assessments......Page 146
Quality Control and Formative Evaluation......Page 165
Full-scale Production......Page 173
Section Four: Implementation......Page 180
Train the Trainer......Page 181
Classroom Delivery of Training......Page 186
Non-Classroom Delivery Techniques......Page 206
Section Five: Evaluation......Page 219
The Role of Evaluation in Training......Page 220
Evaluating Reactions and Learning......Page 234
Evaluating the Transfer of Training......Page 244
Evaluating the Results of Training......Page 254
Where We’ve Been and Where We’re Headed......Page 270
Appendix One: Reference Bibliography......Page 278
Appendix Two: Instructional Design Tools......Page 284
Index......Page 325