Basics of Hoshin Kanri

Content: The Basics of Hoshin Kanri: A Personal Example to Help Explain the Steps Jon Introduction to The Little Book      Step 1: Scan-Create a Vision and Assess Reality           The Scan Process      Step 2: Plan           Bowling Chart      Step 3: Do      Step 4: Check      Step 5: Adjust           Back to Step 3: Do      Step 4 Again: Check      Step 5 Again: Adjust      Back to Step 3 Once More: Do      Step 4 Again: Check      Step 5 Again: Adjust Key Takeaways from Chapter 1 References  Hoshin Kanri to Deploy Business Strategy Jon's Business Introduction to The Little Book      Step 1: Scan           The Scan Process           The First Working Lunch Meeting           The Second Working Lunch Meeting           The Third Working Lunch Meeting           The Fourth Working Lunch Meeting           The Fifth Working Lunch Meeting           The Sixth Working Lunch Meeting      Step 2: Plan           Catchball Key Takeaways from Chapter 2 References  Interviews with Hoshin Kanri Experts Introduction to Chapter 3 What Is Hoshin Kanri? Three Words to Describe Hoshin Kanri? The History of Hoshin Why Use Hoshin? Prerequisites, Critical Success Factors, Secrets, and Keys to Success? Lessons Learned? What Can Go Wrong? Who Uses Hoshin Kanri? (And Why Not More Users?) Different Approaches to Hoshin? Importance of Vision? Hoshin Objectives: How Many and What Should They Be? Cascading of Objectives? The PDCA Cycle (Plan-Do-Check-Act) The Catchball Process The Hoshin Tools Affinity Diagrams The X-Matrix and the A3 The Hansei-Hoshin Reflection Tool Metrics Balanced Scorecard versus Hoshin? How Are Hoshin Kanri and Lean Six Sigma Related? Index of Expert Interviews The Catalyst for Success with Hoshin Kanri Some Words of Caution Recommended Reading  Appendix A      The Traditional Way      The Hoshin Way           Definitions      The PDCA Cycle  Appendix B Interrelationship Digraph (a.k.a., an ID, a Relations Diagram)      What Is It?      Why Use It?      How to Use It? Appendix C The X-Matrix and the A3      What Are They?      Why Are They Needed?      How Does The X-Matrix Work?      More Information About the X-Matrix and A3  Bibliography Index