Basic Personal Counselling: A Training Manual for Counsellors

PART 1 THE NATURE AND PURPOSE OF COUNSELLING		
1	What is counselling?	2
2	The counselling relationship	11
3	Influence of the counsellor\'s values	19

PART 2 FOUNDATION SKILLS		27
4	Learning foundation skills	
5	Joining and listening	34
6	Reflection of content (paraphrasing)	
7	Reflection of feelings	51
8	Reflection of content and feelings	59
9	Use and abuse of questions	65
10	Summarising	80
11	Matching language and metaphor	84	
12	Creating comfortable closure	91
	
PART 3 PROMOTING CHANGE		107
13	Various approaches to counselling	108
14	Working collaboratively	
15	An integrative approach to helping a person change	124
16	Combining skills to facilitate the change process	134

PART 4 ADDITIONAL SKILLS FOR PROMOTING CHANGE		145
17	Normalising	146
18	Using the here and now experience	150
19	Confrontation	161
20	Challenging self-destructive beliefs	166
21	Externalising	173
22	Solution-focused counselling skills	178
23	Exploring polarities	184
24	Reframing	189
25	Making decisions	196
26	Facilitating action	212
27	Experiential counselling skills	211
28	Facilitating relaxation	219

PART 5 DEALING WITH PARTICULAR PROBLEMS		229
29	Counselling those troubled by addiction	230
30	Counselling those troubled by anger	237
31	Counselling those troubled by depression	245
32	Counselling those troubled by grief and loss	252
33	Crisis intervention	258
34	Responding to suicidal intentions	268

PART 6 TECHNOLOGY AND COUNSELLING		283
35	Telephone counselling	284
36	Internet counselling	305

PART 7 PROFESSIONAL ISSUES		317
37	The counselling environment	318
38	Keeping records of counselling sessions	322
39	Cultural issues	327
40	Confidentiality and other ethical issues	339
41	Counsellor training and the need for supervision	348
42	Looking after yourself	358

Glossary	374
Index	382