Adopting Agile Across Borders: A Guide to Navigating Cultural Complexity in Agile Teams and Organizations

Contents
About the Authors
Forewords
Acknowledgments
Introduction
Part I:
Getting Started
	Chapter 1: Welcome to the World
		Top Ten Experiences
			The Heart of Agile Teams at 10Pines (Page 32)
			Glad, Mad, Sad in Japan (Page 157)
			Building Trust, Learning, and Understanding: An Agile Approach to Project Discovery (Page 81)
			Agile Organizations Set the Stage for Emergent Leaders (Page 252)
			Finding My Voice (Page 308)
			Trust: The Basic Building Block of Agile Teams (Page 115)
			Forced Fun (Page 278)
			Accelerating the Supply Chain of Goods and Services (Page 62)
			Retrospectives at Every Level (Page 51)
			Learntor: On a Mission to Create a Level Playing Field for Africa (Page 325)
		Understanding Culture
			When Cultures Collide
			At the Risk of Stereotyping
		Categorizing Behaviors
			The Hofstede Model
			The Lewis Model
		A Basis for Study: Cultural Behaviors and the Agile Values
		On the Road
Part II: South America
	Agile Community Events and Meetups
	Chapter 2: Argentina
		History
		Insights
		Heart of Agile Teams at 10Pines
			People
			Great Environment
			Vision
			Self-Organization
			Communication
			Conclusion
		Getting On and Around
			Agile Community Events and Meetups
	Chapter 3: Chile
		History
		Insights
			The Accountant That Automated Himself Out of a Job and Into Development
		Getting On and Around
			Retrospectives at Every Level
			Agile Community Events and Meetups
	Chapter 4: Colombia
		History
		Insights
			Lean Change Management at a Hardware Retailer4
			Accelerating the Supply Chain of Goods and Services
				Hypothesis 1 – Increased collaboration and shared responsibility
				Hypothesis 2 – Improved quality as perceived by the internal client
				Hypothesis 3 – Reduced delivery times of contract completion
			Geniio: Generating Integral and Timely Information
			Scaling Agile at EPM
		Getting On and Around
			Agile Community Events and Meetups
	Chapter 5: Uruguay
		History
			Building Trust, Learning, and Understanding: An Agile Approach to Project Discovery
		Insights
			Empowering Team Members to Control Their Own Compensation – What Happened When We Let a Team Evaluate Its Own Performance and Decide on Each Member’s Pay
				The Context
				Transparency
				Reward System
				Time for Review
				Some Thoughts
		Getting On and Around
			Agile Community Events and Meetups
Part III: Asia
	Agile Community Events and Meetups
	Chapter 6: India
		History
			The Sri Sathya Sai Super Speciality Hospital, Bangalore: A Harmonious Work Culture With a Clear Mission
				Current Problems in Organizations
				Agile Principles As a Basis
				A Clear Mission
				A Harmonious Environment
				Agile Flywheel Effect
		Insights
		Getting On and Around
			Understanding Culture Works Both Ways
				The Power of Hierarchical Awareness
				Individual Recognition vs. Team Recognition
				Work Relationships Before and After Office Hours
				Food As an Elixir of Trust
				Takeaways About the Difference in Cultures
			Trust: The Basic Building Block of Agile Teams
				Scene 1
				Scene 2
				The Lessons
			Agile Community Events and Meetups
	Chapter 7: Indonesia
		History
		Insights
			The Impact of Book Reports: A Story on Continuous Learning
				Some Ideas to Spark Self-Learning
				Personal Retrospective
				Change the Environment
			Experiences of a Dutch Guy Building an Agile Company in Indonesia
			Agile Communities and Coaching in Indonesia
			Bank Central Asia, Jakarta – A Journey to Agility
		Getting On and Around
			Agile Community Events and Meetups
	Chapter 8: Japan
		History
			The Toyota Takaoka Plant Tour6
		Insights
			Mob Programming in Japan
			KDDI: Designing the Future Using Scrum11
		Getting On and Around
			Glad, Mad, Sad in Japan
			Fun/Done/Learn: An Alternative for Sprint Retrospective Events19
			How Building a Strong Product Community Put Astah on the Map23
			Agile Community Event and Meetup
	Chapter 9: The Philippines
		History
			Asia Pacific College: Bridging the Gap Between Academia and Industry Through Information Technology
		Insights
		Getting On and Around
			Agile Community Events and Meetups
	Chapter 10: Singapore
		History
		Insights
			Eight DON’Ts in Agile Transformation
			PALO IT – Valuing Creativity, Positivism, Team Spirit, and the Capacity to Deliver
			Agile and Consciousness in Organizations
				Midlife Crisis
				The Consciousness Lens
					Agile: The Magic Recipe
				The Role of Leaders
					Fractality and the Role of Leaders
			Beyond Agile: The Dawn of Conscious Leaders
				Goals for Sustainable Development
				The Triple Bottom Line
				Conscious Leadership
					Where to Start? How Embodied Practices Helped Me Become More Conscious
				A New Conversation
				Ten Tips to Shift the Conversation
				And Does It Work in Singapore? My Experience As a French Agile Coach in Asia
				The Most Important Work of My Life
				Show Me the Results! What I’ve Seen So Far in the Organizations I Work With
		Getting On and Around
			Agile Community Events and Meetups
	Chapter 11: United Arab Emirates (Dubai)
		History
		Insights
		Getting On and Around
			Agile Community Events and Meetups
Part IV: Europe
	Agile Community Events and Meetups
	Chapter 12: Germany
		History
		Insights
			Filestage: Streamlining the Creative Workflow, Based on Customer Feedback5
			Tips for Agile Managers
				Give Context, Not Just Skills
				Figure Out What People Want or Need
			Building Momentum for Change As an Indian Scrum Master in a German Company
		Getting On and Around
			A Recipe for Cross-Cultural Integration
				Challenges
				The Idea
				The Cooking
				Prerequisites for Your Own Session
				Pitfalls
				Quotes from a Portuguese Colleague
			Agile Community Events and Meetups
	Chapter 13: The Netherlands
		History
		Insights
			Agile Organizations Set the Stage for Emergent Leaders
		Getting On and Around
			Different People and Fewer Rules
				Developer Productivity
				“We Should Have Been There Already”
				At Different Speeds
				Too Slow and Too Fast
				There Is No Single Best Way of Working
				There Is No End-State
				Medan Revisited
				Fewer Rules
				Looking Back
		Agile Events and Meetups
	Chapter 14: Poland
		History
		Insights
			One-Way Street to Transparency
		Getting On and Around
			Forced Fun
				Icebreakers
				Gamification
				Art Classes
			Agile Community Events and Meetups
	Chapter 15: United Kingdom
		History
		Insights
			User-Centered Research to Plug the Afro Hair Problem
			Busting Silos
			Helping a Business to Innovate and Inspire
		Getting On and Around
			Agile Community Events and Meetups
Part V: Africa
	Agile Community Events and Meetups
	Chapter 16: South Africa
		History
			Finding My Voice
		Insights
		Getting On and Around
			Navigating Cultural Differences in the South African Context
			The Impact of Cultural Traits on Agile Adoption
			Agile Community Events and Meetups
	Chapter 17: West Africa
		History
		Insights
			Learntor: On a Mission to Create a Level Playing Field for Nigerians
		Getting On and Around
			Agile Community Events and Meetups
Part VI: Survival Guide
	Chapter 18: The State of the World
		Power to the People
			Is Taylorism Ingrained in the Way We Work Today?
			The Trouble with Departments and Hierarchies
			The Trouble with Best Practices
			We Need a New Way!
			The Trouble with Task and Bonus Systems
			The Trouble with Taylorism
			The Learning Culture of Humans
				The Inspiration of David Attenborough
				A Learning Culture
				Exploring the Informal Mass of Opportunities in a Learning Culture
				Individual – Self-Reflection and Awareness
				Individual to Individual – Inspiration
				Team
				Leadership – Intent
				Organization – Customer Focus
				Community – Connection and Passion
				In Conclusion
		Where in the World
		A Changing World
		Beans Before Beanbags
	Chapter 19: Unite and Move Forward
		Strength in Diversity
			Using Design Thinking to Map, Bridge, and Integrate Cultural Diversity
				Map
					Empathize
					Defining the Problem
				Bridge
					Ideate
				Integrate
					Prototyping and Validating
		Agile As a Culture Shift
			The Emergence of Agile Contracts9
			The Lean-Agile Procurement Process16
				Initialization
				Preparation
				Big Room Day(s)
				Peer Feedback
Index