A Guide to the Project Management Body of Knowledge: PMBOK

Table of Contents......Page 5
1. Introduction......Page 27
1.1 Purpose of the PMBOK® Guide......Page 28
1.2 What is a Project?......Page 29
1.2.1. The Relationships Among Portfolios, Programs, and Projects......Page 30
1.3 What is Project Management?......Page 31
1.4 R elationships Among Portfolio Management, Program Management, ProjectManagement, and Organizational Project Management......Page 33
1.4.2 Portfolio Management......Page 35
1.4.4 Project Management Office......Page 36
1.5.1 Operations and Project Management......Page 38
1.5.2 Organizations and Project Management......Page 40
1.6 Business Value......Page 41
1.7 Role of the Project Manager......Page 42
1.7.2 Interpersonal Skills of a Project Manager......Page 43
1.8 Project Management Body of Knowledge......Page 44
2. ORGANIZATIONAL INFLUENCES AND PROJECT LIFE CYCLE......Page 45
2.1.1 Organizational Cultures and Styles......Page 46
2.1.3 Organizational Structures......Page 47
2.1.4 Organizational Process Assets......Page 53
2.1.5 Enterprise Environmental Factors......Page 55
2.2.1 Project Stakeholders......Page 56
2.2.2 Project Governance......Page 60
2.3 Project Team......Page 61
2.3.1 Composition of Project Teams......Page 63
2.4.1 Characteristics of the Project Life Cycle......Page 64
2.4.2 Project Phases......Page 67
3. PROJECT MANAGEMENT PROCESSES......Page 73
3.1 Common Project Management Process Interactions......Page 76
3.2 Project Management Process Groups......Page 78
3.3 Initiating Process Group......Page 80
3.4 Planning Process Group......Page 81
3.5 Executing Process Group......Page 82
3.7 Closing Process Group......Page 83
3.8 Project Information......Page 84
3.9 Role of the Knowledge Areas......Page 86
4. PROJECT INTEGRATION MANAGEMENT......Page 89
4.1 Develop Project Charter......Page 92
4.1.1 Develop Project Charter: Inputs......Page 94
4.1.3 Develop Project Charter: Outputs......Page 97
4.2 Develop Project Management Plan......Page 98
4.2.1 Develop Project Management Plan: Inputs......Page 100
4.2.3 Develop Project Management Plan: Outputs......Page 102
4.3 Direct and Manage Project Work......Page 105
4.3.1 Direct and Manage Project Work: Inputs......Page 108
4.3.2 Direct and Manage Project Work: Tools and Techniques......Page 109
4.3.3 Direct and Manage Project Work: Outputs......Page 110
4.4 Monitor and Control Project Work......Page 112
4.4.1 Monitor and Control Project Work: Inputs......Page 114
4.4.2 Monitor and Control Project Work: Tools and Techniques......Page 117
4.4.3 Monitor and Control Project Work: Outputs......Page 118
4.5 Perform Integrated Change Control......Page 120
4.5.1 Perform Integrated Change Control: Inputs......Page 123
4.5.2 Perform Integrated Change Control: Tools and Techniques......Page 124
4.5.3 Perform Integrated Change Control: Outputs......Page 125
4.6 Close Project or Phase......Page 126
4.6.2 Close Project or Phase: Tools and Techniques......Page 128
4.6.3 Close Project or Phase: Outputs......Page 129
5. PROJECT SCOPE MANAGEMENT......Page 131
5.1 Plan Scope Management......Page 133
5.1.1 Plan Scope Management: Inputs......Page 134
5.1.3 Plan Scope Management: Outputs......Page 135
5.2 Collect Requirements......Page 136
5.2.1 Collect Requirements: Inputs......Page 139
5.2.2 Collect Requirements: Tools and Techniques......Page 140
5.2.3 Collect Requirements: Outputs......Page 143
5.3 Define Scope......Page 146
5.3.1 Define Scope: Inputs......Page 147
5.3.2 Define Scope: Tools and Techniques......Page 148
5.3.3 Define Scope: Outputs......Page 149
5.4 Create WBS......Page 151
5.4.1 Create WBS: Inputs......Page 153
5.4.2 Create WBS: Tools and Techniques......Page 154
5.4.3 Create WBS: Outputs......Page 157
5.5 Validate Scope......Page 159
5.5.1 Validate Scope: Inputs......Page 160
5.5.3 Validate Scope: Outputs......Page 161
5.6 Control Scope......Page 162
5.6.1 Control Scope: Inputs......Page 164
5.6.3 Control Scope: Outputs......Page 165
6. PROJECT TIME MANAGEMENT......Page 167
6.1 Plan Schedule Management......Page 171
6.1.1 Plan Schedule Management: Inputs......Page 172
6.1.2 Plan Schedule Management: Tools and Techniques......Page 173
6.1.3 Plan Schedule Management: Outputs......Page 174
6.2 Define Activities......Page 175
6.2.1 Define Activities: Inputs......Page 176
6.2.2 Define Activities: Tools and Techniques......Page 177
6.2.3 Define Activities: Outputs......Page 178
6.3 Sequence Activities......Page 179
6.3.1 Sequence Activities: Inputs......Page 180
6.3.2 Sequence Activities: Tools and Techniques......Page 182
6.3.3 Sequence Activities: Outputs......Page 185
6.4 Estimate Activity Resources......Page 186
6.4.1 Estimate Activity Resources: Inputs......Page 188
6.4.2 Estimate Activity Resources: Tools and Techniques......Page 190
6.5 Estimate Activity Durations......Page 191
6.5.1 Estimate Activity Durations: Inputs......Page 193
6.5.2 Estimate Activity Durations: Tools and Techniques......Page 195
6.6 Develop Schedule......Page 198
6.6.1 Develop Schedule: Inputs......Page 200
6.6.2 Develop Schedule: Tools and Techniques......Page 202
6.6.3 Develop Schedule: Outputs......Page 207
6.7 Control Schedule......Page 211
6.7.1 Control Schedule: Inputs......Page 213
6.7.2 Control Schedule: Tools and Techniques......Page 214
6.7.3 Control Schedule: Outputs......Page 216
7. PROJECT COST MANAGEMENT......Page 219
7.1 Plan Cost Management......Page 221
7.1.1 Plan Cost Management: Inputs......Page 222
7.1.3 Plan Cost Management: Outputs......Page 224
7.2 Estimate Costs......Page 226
7.2.1 Estimate Costs: Inputs......Page 228
7.2.2 Estimate Costs: Tools and Techniques......Page 230
7.2.3 Estimate Costs: Outputs......Page 233
7.3 Determine Budget......Page 234
7.3.1 Determine Budget: Inputs......Page 235
7.3.2 Determine Budget: Tools and Techniques......Page 237
7.3.3 Determine Budget: Outputs......Page 238
7.4 Control Costs......Page 241
7.4.1 Control Costs: Inputs......Page 242
7.4.2 Control Costs: Tools and Techniques......Page 243
7.4.3 Control Costs: Outputs......Page 251
8. PROJECT QUALITY MANAGEMENT......Page 253
8.1 Plan Quality Management......Page 257
8.1.1 Plan Quality Management: Inputs......Page 259
8.1.2 Plan Quality Management: Tools and Techniques......Page 261
8.1.3 Plan Quality Management: Outputs......Page 267
8.2 Perform Quality Assurance......Page 268
8.2.1 Perform Quality Assurance: Inputs......Page 270
8.2.2 Perform Quality Assurance: Tools and Techniques......Page 271
8.2.3 Perform Quality Assurance: Outputs......Page 273
8.3 Control Quality......Page 274
8.3.1 Control Quality: Inputs......Page 276
8.3.3 Control Quality: Outputs......Page 278
9. PROJECT HUMAN RESOURCE MANAGEMENT......Page 281
9.1 Plan Human Resource Management......Page 284
9.1.1 Plan Human Resource Management: Inputs......Page 285
9.1.2 Plan Human Resource Management: Tools and Techniques......Page 287
9.1.3 Plan Human Resource Management: Outputs......Page 290
9.2 Acquire Project Team......Page 293
9.2.1 Acquire Project Team: Inputs......Page 295
9.2.2 Acquire Project Team: Tools and Techniques......Page 296
9.2.3 Acquire Project Team: Outputs......Page 298
9.3 Develop Project Team......Page 299
9.3.1 Develop Project Team: Inputs......Page 300
9.3.2 Develop Project Team: Tools and Techniques......Page 301
9.3.3 Develop Project Team: Outputs......Page 304
9.4 Manage Project Team......Page 305
9.4.1 Manage Project Team: Inputs......Page 307
9.4.2 Manage Project Team: Tools and Techniques......Page 308
9.4.3 Manage Project Team: Outputs......Page 310
10. PROJECT COMMUNICATIONS MANAGEMENT......Page 313
10.1 Plan Communications Management......Page 315
10.1.1 Plan Communications Management: Inputs......Page 316
10.1.2 Plan Communications Management: Tools and Techniques......Page 317
10.1.3 Plan Communications Management: Outputs......Page 322
10.2 Manage Communications......Page 323
10.2.1 Manage Communications: Inputs......Page 325
10.2.2 Manage Communications: Tools and Techniques......Page 326
10.2.3 Manage Communications: Outputs......Page 327
10.3 Control Communications......Page 329
10.3.1 Control Communications: Inputs......Page 330
10.3.2 Control Communications: Tools and Techniques......Page 332
10.3.3 Control Communications: Outputs......Page 333
11. PROJECT RISK MANAGEMENT......Page 335
11.1 Plan Risk Management......Page 339
11.1.1 Plan Risk Management: Inputs......Page 340
11.1.2 Plan Risk Management: Tools and Techniques......Page 341
11.1.3 Plan Risk Management: Outputs......Page 342
11.2 Identify Risks......Page 345
11.2.1 Identify Risks: Inputs......Page 347
11.2.2 Identify Risks: Tools and Techniques......Page 350
11.2.3 Identify Risks: Outputs......Page 353
11.3 Perform Qualitative Risk Analysis......Page 354
11.3.1 Perform Qualitative Risk Analysis: Inputs......Page 355
11.3.2 Perform Qualitative Risk Analysis: Tools and Techniques......Page 356
11.4 Perform Quantitative Risk Analysis......Page 359
11.4.1 Perform Quantitative Risk Analysis: Inputs......Page 361
11.4.2 Perform Quantitative Risk Analysis: Tools and Techniques......Page 362
11.4.3 Perform Quantitative Risk Analysis: Outputs......Page 367
11.5 Plan Risk Responses......Page 368
11.5.2 Plan Risk Responses: Tools and Techniques......Page 369
11.5.3 Plan Risk Responses: Outputs......Page 372
11.6 Control Risks......Page 375
11.6.1 Control Risks: Inputs......Page 376
11.6.2 Control Risks: Tools and Techniques......Page 377
11.6.3 Control Risks: Outputs......Page 379
12. PROJECT PROCUREMENT MANAGEMENT......Page 381
12.1 Plan Procurement Management......Page 384
12.1.1 Plan Procurement Management: Inputs......Page 386
12.1.2 Plan Procurement Management: Tools and Techniques......Page 391
12.1.3 Plan Procurement Management: Outputs......Page 392
12.2 Conduct Procurements......Page 397
12.2.1 Conduct Procurements: Inputs......Page 399
12.2.2 Conduct Procurements: Tools and Techniques......Page 401
12.2.3 Conduct Procurements: Outputs......Page 403
12.3 Control Procurements......Page 405
12.3.1 Control Procurements: Inputs......Page 407
12.3.2 Control Procurements: Tools and Techniques......Page 409
12.3.3 Control Procurements: Outputs......Page 410
12.4 Close Procurements......Page 412
12.4.2 Close Procurements: Tools and Techniques......Page 414
12.4.3 Close Procurements: Outputs......Page 415
13. PROJECT STAKEHOLDER MANAGEMENT......Page 417
13.1 Identify Stakeholders......Page 419
13.1.1 Identify Stakeholders: Inputs......Page 420
13.1.2 Identify Stakeholders: Tools and Techniques......Page 421
13.1.3 Identify Stakeholders: Outputs......Page 424
13.2 Plan Stakeholder Management......Page 425
13.2.1 Plan Stakeholder Management: Inputs......Page 426
13.2.2 Plan Stakeholder Management: Tools and Techniques......Page 427
13.2.3 Plan Stakeholder Management: Outputs......Page 429
13.3 Manage Stakeholder Engagement......Page 430
13.3.1 Manage Stakeholder Engagement: Inputs......Page 432
13.3.2 Manage Stakeholder Engagement: Tools and Techniques......Page 433
13.3.3 Manage Stakeholder Engagement: Outputs......Page 434
13.4 Control Stakeholder Engagement......Page 435
13.4.1 Control Stakeholder Engagement: Inputs......Page 437
13.4.2 Control Stakeholder Engagement: Tools and Techniques......Page 438
13.4.3 Control Stakeholder Engagement: Outputs......Page 439
ANNEX A1 THE STANDARD FOR PROJECT MANAGEMENT OF A PROJECT......Page 443
APPENDIX X1 FIFTH EDITION CHANGES......Page 489
Appendix X2 Contributors and Reviewers of the PMBOK® Guide –Fifth Edition......Page 509
APPENDIX X3 INTERPERSONAL SKILLS......Page 539
REFERENCES......Page 547
Glossary......Page 549
INDEX......Page 595