21st Century Management: A Reference Handbook - Volume One

COVER......Page 1
COPYRIGHT......Page 5
VOLUME ONE......Page 6
VOLUME TWO......Page 9
PREFACE......Page 12
ACKNOWLEDGMENTS......Page 13
ASSOCIATE EDITORS......Page 18
ABOUT THE CONTRIBUTORS......Page 20
PART I – ENTREPRENEURSHIP IN THE 21ST CENTURY......Page 36
CONCEPTUAL FRAMEWORKS: THE KATZ AND GARTNER MODEL......Page 37
EMPIRICAL RESEARCH: THE NASCENT ENTREPRENEUR......Page 38
ORGANIZATIONAL EMERGENCE INDICATORS......Page 40
ORGANIZATIONAL EMERGENCE: DATASETS FOR FUTURE RESEARCH......Page 41
PANEL STUDY OF ENTREPRENEURIAL DYNAMICS (PSED)......Page 42
REFERENCES AND FURTHER READINGS......Page 43
21ST-CENTURY COMPETITIVE ENVIRONMENT CHALLENGES......Page 46
FROM ENTREPRENEURSHIP TO CORPORATE ENTREPRENEURSHIP......Page 47
CORPORATE ENTREPRENEURSHIP AND THE INDIVIDUAL......Page 48
CORPORATE ENTREPRENEURSHIP AND ORGANIZATION......Page 49
MANAGING CORPORATE ENTREPRENEURSHIP......Page 50
ENTREPRENEURIAL ORIENTATION......Page 51
AMBIDEXTROUS MANAGEMENT......Page 52
THEORETICAL ASSERTIONS AND EMPIRICAL EVIDENCE ON THE CE-PERFORMANCE LINK......Page 53
FUTURE DIRECTIONS......Page 54
REFERENCES AND FURTHER READINGS......Page 55
CROSS-REFERENCES......Page 56
3. SOCIAL ENTREPRENEURSHIP AND SOCIAL ENTERPRISE......Page 57
ENTREPRENEURSHIP......Page 58
SOCIAL ENTREPRENEURSHIP......Page 59
SOCIAL AND CONVENTIONAL/ COMMERCIAL ENTREPRENEURSHIP......Page 60
SOCIAL ENTREPRENEURSHIP AND THE MACRO PERSPECTIVE......Page 61
SOCIAL ENTREPRENEURSHIP AND THE MICRO PERSPECTIVE......Page 62
ISSUES IN SOCIAL ENTERPRISE......Page 63
CONCLUSION......Page 65
REFERENCES AND FURTHER READINGS......Page 66
ENTREPRENEURSHIP AND ITS IMPORTANCE......Page 67
THEORIES OF ENTREPRENEURSHIP......Page 68
DEATH RATES: INDUSTRY SIZE, LEGITIMATION, AND COMPETITION......Page 69
BRIEF TOUR OF THE U.S. INNOVATION SYSTEM......Page 70
THE BAYH-DOLE ACT AND UNIVERSITY ENTREPRENEURSHIP......Page 71
THE SILICON VALLEY ARCHETYPE......Page 72
ENTREPRENEURSHIP IN CONTEMPORARY CHINA......Page 73
HIGH TECHNOLOGY ENTREPRENEURIAL DYNAMICS......Page 74
NOTES......Page 75
ALSO OF INTEREST......Page 76
ENTREPRENEURIAL CREATION AND THE QUALITY OF GOVERNMENT......Page 77
SHAREHOLDER RIGHTS PROTECTION......Page 78
INTELLECTUAL PROPERTY RIGHTS PROTECTION......Page 79
BUREAUCRATS IN BUSINESS......Page 80
ENTRY REGULATION......Page 81
CORRUPTION......Page 82
CONCLUSION......Page 83
REFERENCES AND FURTHER READINGS......Page 84
THE CASE FOR WOMEN’S ENTREPRENEURSHIP......Page 86
INTERNATIONAL COMPARISONS......Page 87
CHARACTERISTICS OF WOMEN ENTREPRENEURS......Page 88
RISK ORIENTATION......Page 89
NETWORKING PRACTICES......Page 90
GROWTH PERCEPTIONS......Page 91
FUTURE DIRECTIONS......Page 92
REFERENCES AND FURTHER READINGS......Page 93
CROSS-REFERENCES......Page 94
7. ENTREPRENEUR RESILIENCE......Page 95
ENTREPRENEUR RESILIENCE......Page 96
MULTILEVEL INFLUENTIAL FACTORS FOR ENTREPRENEUR RESILIENCE......Page 97
INTRAENTREPRENEUR LEVEL......Page 98
INTERPERSONAL LEVEL......Page 100
ORGANIZATIONAL/INDUSTRIAL/ INSTITUTION AND POLICY LEVEL......Page 102
REFERENCES AND FURTHER READINGS......Page 104
CROSS-REFERENCES......Page 107
THE NEED FOR STRATEGIC PLANNING......Page 108
THE NATURE OF STRATEGIC PLANNING......Page 109
REASONS AGAINST STRATEGIC PLANNING IN SMES......Page 110
STRATEGIC PLANNING IN YOUNG SMES......Page 111
ELEMENTS OF STRATEGIC PLANNING IN NEW VENTURES AND YOUNG SMES......Page 112
DO SMES PLAN STRATEGICALLY?......Page 113
CONCLUSION......Page 114
CROSS-REFERENCES......Page 116
PART II - BUSINESS AND SOCIETY: CONTEMPORARY ISSUES......Page 118
THE URGENCY......Page 119
SOCIAL AND CIVIC RESPONSIBILITY......Page 120
ORIGINS OF SOCIAL AND CIVIC RESPONSIBILITY IN THE UNITED STATES......Page 121
SOCIAL AND CIVIC RESPONSIBILITY OF BUSINESS ORGANIZATIONS......Page 123
21ST-CENTURY MULTISECTOR REALITY......Page 125
THE UNSCRIPTED FUTURE......Page 126
FOSTERING SOCIAL AND CIVIC RESPONSIBILITY......Page 127
REFERENCES AND FURTHER READINGS......Page 128
10. POVERTY ALLEVIATION AS A CORPORATE ISSUE......Page 130
THE MANY MANIFESTATIONS OF POVERTY......Page 131
BIRTH AND GROWTH: TRIGGERING INCIDENTS AND GROWING SOCIETAL DISCONTENT......Page 132
DEVELOPMENT AND MATURITY: MEASUREMENT AND IMPLEMENTATION......Page 133
BUSINESS APPROACHES TOWARD POVERTY......Page 135
SPECIFIC IMPLEMENTATION: FROM FRONTRUNNER FIRMS TO MAINSTREAM BUSINESS STRATEGY?......Page 137
REFERENCES AND FURTHER READINGS......Page 139
A DEFINITION OF ORGANIZATIONAL CRISIS......Page 141
CONCEPTUAL MODELS OF ORGANIZATIONAL CRISIS......Page 144
STRATEGIC AND TACTICAL RESPONSES TO CRISIS......Page 146
THE FUTURE......Page 148
REFERENCES AND FURTHER READINGS......Page 149
CROSS-REFERENCES......Page 150
12. INTEGRATING CORPORATE SOCIAL RESPONSIBILITY IN THE MANAGEMENT OF SUPPLY CHAINS......Page 151
NONFINANCIAL REPORTS......Page 152
CODES OF CONDUCT AND FORMAL MANAGEMENT SYSTEMS......Page 153
LOGISTICS SOCIAL RESPONSIBILITY......Page 154
ETHICS IN LOGISTICS......Page 155
PURCHASING SOCIAL RESPONSIBILITY......Page 156
ETHICS IN PURCHASING......Page 158
DEVELOPMENT OF MINORITYAND WOMEN-OWNED SUPPLIER COMPANIES......Page 159
REFERENCES AND FURTHER READINGS......Page 160
CROSS-REFERENCES......Page 161
13. ACTIVIST GROUP TACTICS TO INFLUENCE COMPANIES......Page 162
WHAT FIRMS DO ACTIVIST GROUPS WISH TO AFFECT?......Page 163
A CLASSIFICATION OF INFLUENCE TACTICS......Page 164
CORPORATE GOVERNANCE: SRI AND SHAREHOLDER FINANCIAL ACTIVISM ON SOCIAL ISSUES......Page 165
PUBLIC OPINION TACTICS......Page 166
NEW BUSINESS SYSTEMS: IF YOU CANNOT CHANGE THEM, BYPASS THEM!......Page 167
HOW ABOUT EFFICACY?......Page 168
HOW DIFFERENT IS THE PRESENT FROM THE PAST?......Page 169
NOTES......Page 170
REFERENCES AND FURTHER READINGS......Page 171
CORPORATE SOCIAL RESPONSIBILITY IN THE 20TH CENTURY......Page 173
EMERGING 21ST-CENTURY CHALLENGES......Page 174
THE LOCAL CITIZEN......Page 175
MINIMALIST CITIZENSHIP: A STATUS OF CONVENIENCE......Page 176
COMMUNITARIAN CITIZENSHIP: ONE FOR ALL......Page 177
THE PROCESS OF GLOBAL BUSINESS CITIZENSHIP (GBC)......Page 178
GUIDELINES FOR IMPLEMENTING GBC......Page 179
STEP 3. PROBLEM ANALYSIS AND EXPERIMENTATION......Page 180
CONCLUSION......Page 181
REFERENCES AND FURTHER READINGS......Page 182
RESEARCH PERSPECTIVES ON WORKAHOLISM......Page 183
DENIAL......Page 184
WITHDRAWAL......Page 185
ORIGINS OF THE AMERICAN WORK ETHIC......Page 186
EXCESS WORK IN TODAY’S BUSINESS ENVIRONMENT......Page 187
HELP FROM ADVANCING TECHNOLOGY......Page 188
WHO IS RESPONSIBLE; WHAT SHOULD BE DONE?......Page 189
REFERENCES AND FURTHER READINGS......Page 190
CROSS-REFERENCES......Page 191
FACTORS THAT HAVE BEEN FOUND TO INFLUENCE WOMEN MANAGERS’ SUCCESS......Page 192
INDIVIDUAL-LEVEL FACTORS......Page 193
ORGANIZATIONAL FACTORS......Page 195
SOCIETAL FACTORS......Page 197
THE BUSINESS CASE......Page 198
SUGGESTIONS FOR INTERVENTIONS......Page 199
SUMMARY AND CONCLUSION......Page 200
CROSS-REFERENCES......Page 201
IMPORTANT CHARACTERISTICS OF AMERICAN LABOR RELATIONS......Page 202
LABOR RELATIONS: TRANSITION INTO THE 21ST CENTURY......Page 203
GLOBALIZATION......Page 204
INDUSTRY AND EMPLOYMENT STRUCTURE......Page 205
THE LABOR MOVEMENT IN 2025......Page 206
UNION ORGANIZING......Page 207
RESPONSE TO GLOBALIZATION......Page 208
RELATIONS WITH EMPLOYERS......Page 209
REFERENCES AND FURTHER READINGS......Page 210
CROSS-REFERENCES......Page 211
PART III - MANAGING THE GLOBAL ENTERPRISE......Page 212
18. GLOBAL MIND-SET......Page 213
MIND-SET......Page 214
THE CULTURAL PERSPECTIVE......Page 215
THE STRATEGIC PERSPECTIVE......Page 216
THE MULTIDIMENSIONAL PERSPECTIVE......Page 217
GLOBAL MIND-SET AND EFFECTIVE MANAGERIAL ACTION......Page 218
GLOBAL MIND-SET AND STRATEGIC CAPABILITIES OF FIRMS......Page 219
SELECTION PRACTICES AND GLOBAL MIND-SET DEVELOPMENT......Page 220
TRAINING AND GLOBAL MIND-SET DEVELOPMENT......Page 221
DIRECTIONS FOR FUTURE RESEARCH AND SUMMARY......Page 222
REFERENCES AND FURTHER READINGS......Page 223
19. MANAGEMENT IN DEVELOPING COUNTRIES......Page 225
POPULATION GROWTH......Page 226
THE REALITY IN DEVELOPING COUNTRIES......Page 227
MANAGEMENT AND CHARACTERISTICS OF DEVELOPING COUNTRIES......Page 229
CONTROLLING......Page 230
THE NEW REALITY......Page 231
CONVERGENCE OR DIVERGENCE?......Page 232
REFERENCES AND FURTHER READINGS......Page 233
20. INTERNATIONALLY MANAGING IN THE FACE OF TERRORISM-INDUCED UNCERTAINTY......Page 235
TERRORISM AND BUSINESS MANAGEMENT......Page 236
INDIRECT EFFECTS ON THE FIRM THROUGH ITS INTERFIRM ARRANGEMENTS......Page 237
THE CHANGING INTERNATIONAL POLITICAL ECONOMY......Page 239
TIME AND SPACE......Page 240
MANAGING IN A TERRORISMINDUCED UNCERTAIN ENVIRONMENT......Page 241
REFERENCES AND FURTHER READINGS......Page 242
21. HRM BEST PRACTICES AND TRANSFERS TO THE ASIA-PACIFIC REGION......Page 244
WHAT ARE "BEST PRACTICES"?......Page 245
WHY TRANSFER OCCURS......Page 247
NOT A SINGLE HOMOGENOUS BLOC......Page 248
APPLICATION......Page 249
HRM BEST PRACTICES......Page 250
EMPLOYMENT FLEXIBILITY......Page 251
FUTURE DIRECTIONS......Page 252
CHALLENGE TO CONDUCT RESEARCH IN TRANSITIONAL STAGES......Page 253
REFERENCES AND FURTHER READINGS......Page 254
CROSS-REFERENCES......Page 255
22. CULTURAL DIFFERENCES IN PERCEPTIONS OF FAIRNESS IN ORGANIZATIONAL CONTEXTS......Page 256
ROLE OF CULTURE IN SHAPING FAIRNESS PERCEPTIONS AND BEHAVIOR......Page 258
UNCERTAINTY AVOIDANCE......Page 259
PERCEIVED FAIRNESS: DISTRIBUTIVE JUSTICE......Page 260
PERCEIVED FAIRNESS: PROCEDURAL JUSTICE......Page 261
SUMMARY......Page 262
REFERENCES AND FURTHER READINGS......Page 263
CROSS-REFERENCES......Page 264
MORE THAN A MANUFACTURING CENTER......Page 265
THE DEMISE OF THE ASSET SPECULATORS......Page 266
CHINA SCATTERS THE "FLYING GEESE"; INDIA TAKES OFF......Page 267
THE DECAY OF "ME-TOO" STRATEGIE......Page 268
RENEWED FOCUS ON BRAND BUILDING AND SERVICE QUALITY......Page 269
REAPING CROSS-BORDER SYNERGIES AND DRIVING CONSOLIDATION......Page 271
INNOVATING IN ASIA......Page 272
REFERENCES AND FURTHER READINGS......Page 273
24. LANGUAGE ISSUES IN MULTINATIONAL MANAGEMENT......Page 275
WHY IS SPEAKING ENGLISH NOT ENOUGH?......Page 276
LANGUAGE DIVERSITY IN THE MULTINATIONAL CORPORATION......Page 277
LANGUAGE AND CAREERS......Page 278
FOREIGN SUBSIDIARY MANAGEMENT......Page 279
THE USE OF TRANSLATORS AND MACHINE TRANSLATION......Page 280
SUMMARY......Page 281
REFERENCES AND FURTHER READINGS......Page 282
CROSS-REFERENCES......Page 283
PART IV - SUSTAINABILITY AND THE NATURAL ENVIRONMENT: GREEN MANAGEMENT......Page 284
25. TOWARD SUSTAINABLE ORGANIZATIONS FOR THE 21ST CENTURY......Page 285
THE PRINCIPLE OF SUSTAINABLE DEVELOPMENT......Page 286
STRATEGIC MANAGEMENT AND SUSTAINABLE DEVELOPMENT......Page 288
ORGANIZATIONAL DIMENSIONS OF SUSTAINABILITY......Page 289
CULTURE......Page 290
SUSTAINABLE OPERATIONS MANAGEMENT......Page 291
MANAGEMENT AND INFORMATION SYSTEMS......Page 292
SUSTAINABLE MARKETING......Page 293
REFERENCES AND FURTHER READINGS......Page 294
CROSS-REFERENCES......Page 295
WHAT DOES "COMPLIANCE" WITH ENVIRONMENTAL REGULATIONS MEAN?......Page 296
ECONOMIC THEORIES OF FIRM COMPLIANCE AND PENALTIES......Page 297
COMPLIANCE WITHIN THE FIRM: MONITORING EMPLOYEE BEHAVIOR......Page 299
EMPIRICAL EVIDENCE ON FIRM COMPLIANCE......Page 300
WHY DO FIRMS GO "BEYOND COMPLIANCE"......Page 302
PUBLIC POLICY AND MANAGERIAL IMPLICATIONS......Page 303
REFERENCES AND FURTHER READINGS......Page 304
27. UNDERSTANDING AND OVERCOMING THE GREEN WALL......Page 306
THE CHANGING LEGAL ENVIRONMENT......Page 307
CORPORATE ENVIRONMENTAL MANAGEMENT EVOLVES......Page 309
SUSTAINABILITY AND SOCIAL RESPONSIBILITY......Page 310
A MODEL FOR ENVIRONMENTAL CHANGE: OVERCOMING THE GREEN WALL......Page 311
THE ENVIRONMENTAL CHANGE AGENT......Page 313
SUMMARY: MOVING BEYOND THE GREEN WALL......Page 314
REFERENCES AND FURTHER READINGS......Page 315
SUPPLY CHAINS AND SUPPLY CHAIN MANAGEMENT......Page 316
PURCHASING AND INBOUND LOGISTICS......Page 317
GENERAL GREEN PURCHASING PRACTICE......Page 319
INBOUND LOGISTICS......Page 320
PRODUCTION......Page 321
OUTBOUND LOGISTICS......Page 322
REVERSE LOGISTICS......Page 323
INTEGRAL AND EMERGING ISSUES......Page 324
SUMMARY AND CONCLUSION......Page 325
REFERENCES AND FURTHER READINGS......Page 326
PART V - STRATEGY IN A FAST AND NETWORKED WORLD......Page 328
29. STRATEGIC DECISIONS IN HIGH-VELOCITY CONTEXTS......Page 329
UNCERTAINTY AND RATIONALITY......Page 330
DEFINITIONS......Page 331
EXPLICIT DECISION COMPETENCE......Page 332
STRATEGIC CHOICE PROCESS......Page 333
REFERENCES AND FURTHER READINGS......Page 335
CROSS-REFERENCES......Page 337
30. INNOVATION AS A STRATEGY IN NETWORK MARKETS......Page 338
EXPECTATIONS AND COMPATIBILITY......Page 339
COORDINATION IN SYSTEMS COMPETITION......Page 340
STRATEGIES IN EMERGING MARKETS......Page 341
CHALLENGERS VERSUS INCUMBENTS......Page 342
CHALLENGING AN INCUMBENT MONOPOLIST......Page 343
COMPETING THROUGH INCOMPATIBLE INNOVATION?......Page 344
COMPETING THROUGH RADICAL INNOVATION?......Page 345
REFERENCES AND FURTHER READINGS......Page 346
31. PLANNING EFFECTIVENESS FOR INTERNETBASED INTERORGANIZATIONAL SYSTEMS......Page 348
INTERNET-BASED INTERORGANIZATIONAL SYSTEMS PLANNING......Page 349
FACTORS INFLUENCING IIOS PLANNING EFFECTIVENESS......Page 350
AN INTEGRATIVE CONCEPTUAL FRAMEWORK......Page 352
IMPLICATIONS FOR RESEARCHERS......Page 354
REFERENCES AND FURTHER READINGS......Page 355
INTRODUCTION......Page 359
THE EMERGENCE OF THE INTERCONNECTED FIRM......Page 360
THE CONFIGURATION OF THE INTERCONNECTED FIRM......Page 361
THEORETICAL IMPLICATIONS FOR THEORIES OF THE FIRM......Page 362
A RESOURCE-BASED THEORY OF THE INTERCONNECTED FIRM......Page 363
COMPOSITION OF RENTS EXTRACTED BY THE FOCAL FIRM IN AN ALLIANCE......Page 364
DISCUSSION......Page 366
REFERENCES AND FURTHER READINGS......Page 368
SCOPE OF THE STUDY......Page 370
TANGIBLE COSTS AND BENEFITS......Page 371
COORDINATION COSTS......Page 372
DESIGNING A DEVELOPMENT ALLIANCE......Page 373
LEVERAGING ALLIANCE EXPERIENCE......Page 374
MULTILATERAL ALLIANCES AND NETWORKS OF ALLIANCES......Page 375
ORGANIZATIONAL ISSUES......Page 376
NETWORKS OF ALLIANCES......Page 377
REFERENCES AND FURTHER READINGS......Page 378
CROSS-REFERENCES......Page 379
34. THE MERGER PARADOX......Page 380
REAL VALUE......Page 381
SHAREHOLDER VALUE......Page 382
AGENCY THEORY......Page 383
REPUTATION......Page 384
REGRET......Page 385
MINIMAX-REGRET......Page 386
IMPLICATIONS......Page 387
REFERENCES AND FURTHER READINGS......Page 388
TYPES OF OUTSOURCING......Page 390
KEY BENEFITS FROM IT OUTSOURCING......Page 391
OUTSOURCING GAINS TO THE ECONOMY......Page 392
ADVANTAGES OF OUTSOURCING TO INDIA......Page 393
PHASE 2: ON-SITE/OFFSHORE MODEL......Page 395
TRENDS ON INDIAN IT OFF-SHORING......Page 396
OUTSOURCING TO INDIA IN OTHER AREAS......Page 397
REFERENCES AND FURTHER READINGS......Page 398
36. HOLISTIC APPROACHES TO BUSINESS PLANNING......Page 399
THE KEY LITERATURE......Page 400
CASE-STUDY CONTEXTUALIZATION......Page 401
THE STRATEGY WHEEL......Page 403
PHASE 2: THE STRATEGY WHEEL PROCESS......Page 404
REFERENCES AND FURTHER READINGS......Page 409
GLOBAL DIMENSION OF STRATEGY......Page 411
FOCUS ON CROSS-CULTURAL COMPARISONS......Page 413
CULTURAL PREDISPOSITION OF A MULTINATIONAL FIRM......Page 415
CULTURAL CONSIDERATIONS IN MNCS’ SUBSIDIARIES......Page 416
INTERNATIONAL STRATEGIC ALLIANCES AND MERGERS......Page 417
LEADERSHIP CORE COMPETENCIES......Page 418
REFERENCES AND FURTHER READINGS......Page 419
CROSS-REFERENCES......Page 420
38. CO-OPETITION......Page 421
S-LCD AND CO-OPETITION BETWEEN SAMSUNG AND SONY......Page 422
HISTORY AND INTELLECTUAL ROOTS OF CO-OPETITION......Page 424
AXIS OF BUSINESS RELATIONSHIP......Page 426
LOCUS OF COOPERATION AND COMPETITION......Page 427
TECHNOLOGICAL CONVERGENCE......Page 428
DRIVERS......Page 429
OUTCOMES......Page 430
CONCLUSIONS AND FUTURE DIRECTIONS......Page 431
REFERENCES AND FURTHER READINGS......Page 432
CROSS-REFERENCES......Page 433
39. BUSINESS IMITATION......Page 434
ECONOMIC THEORIES......Page 435
THEORIES OF ORGANIZATIONAL SOCIOLOGY AND ECOLOGY......Page 436
HOMOGENEOUS STRATEGIES TO MITIGATE RIVALRY......Page 437
DISTINGUISHING AMONG THEORIES......Page 438
PERFORMANCE IMPLICATIONS OF BOTH IMITATION TYPES......Page 439
SUMMARY......Page 440
REFERENCES AND FURTHER READINGS......Page 441
PART VI - OPERATIONS MANAGEMENT WITH NEW TECHNOLOGIES IN A GLOBAL CONTEXT......Page 442
40. SUPPLY-CHAIN MANAGEMENT......Page 443
INVENTORY AND FORECASTING......Page 445
MARKETING AND CHANNEL RESTRUCTURING......Page 446
REVERSE LOGISTICS AND GREEN ISSUES......Page 447
TRANSPORTATION AND LOGISTICS......Page 448
INFORMATION AND ELECTRONIC MEDIATED ENVIRONMENTS......Page 449
METRICS AND INCENTIVES......Page 450
GLOBAL ISSUES......Page 451
REFERENCES AND FURTHER READINGS......Page 453
41. MASS CUSTOMIZATION......Page 455
THE DEVELOPMENT OF CUSTOMER ORIENTATION AND CUSTOMER CENTRICITY......Page 456
MASS CUSTOMIZATION: AN OPERATIONAL STRATEGY TO ENABLE CUSTOMER-CENTRIC ENTERPRISES......Page 457
CUSTOM PRODUCTS MEETING THE NEEDS OF EACH INDIVIDUAL CUSTOMER......Page 458
CUSTOMER CODESIGN......Page 459
ADEQUATE PRICE AND COST LEVEL......Page 460
STABLE SOLUTION SPACE......Page 461
FUTURE DIRECTIONS......Page 462
REFERENCES AND FURTHER READINGS......Page 463
CROSS-REFERENCES......Page 465
42. IMPROVING SUPPLY-CHAIN INFORMATION VELOCITY, PRODUCT CUSTOMIZATION, AND COST THROUGH EXTENDED ENTERPRISE APPLICATIONS......Page 466
BACKGROUND......Page 467
EVOLUTION OF ERP AND ERPII......Page 468
THE ERPII ARCHITECTURE AND SUPPLY-CHAIN INTEGRATION......Page 470
BENEFITS AND DRIVERS OF HAVING RFID IN SUPPLY-CHAIN MANAGEMENT......Page 472
REAL-TIME DATA CAPTURE......Page 473
MAJOR OBSTACLES TO VISIONS FULFILLMENT......Page 474
REFERENCES AND FURTHER READINGS......Page 475
OVERVIEW OF BPO......Page 478
DRIVING FACTORS......Page 479
TYPES OF BPO......Page 480
RISK-BENEFIT ANALYSIS......Page 481
BUILDING THE BUSINESS CASE......Page 482
MANAGING THE PROCESS......Page 483
REFERENCES AND FURTHER READINGS......Page 484
SPACE DESIGN......Page 486
DIVERSITY......Page 487
CONTROVERSIES......Page 488
DRIVERS OF OFFICE DESIGN......Page 489
THE FUTURE......Page 490
COMPANIES WITHOUT OFFICES?......Page 491
FIT FOR PURPOSE......Page 492
BUILDINGS AND IT AS LINKED SYSTEMS: IMPLICATIONS FOR ROLES......Page 493
REFERENCES AND FURTHER READINGS......Page 494
CROSS-REFERENCES......Page 495
45. ETHICAL MANUFACTURING......Page 496
INDUSTRIAL SECTORS......Page 497
CORPORATE SOCIAL RESPONSIBILITY......Page 498
COMPLIANCE......Page 499
THE ECOLOGICAL FOOTPRINT: INDUSTRIAL ECOLOGY......Page 500
WASTE MANAGEMENT......Page 501
CRADLE-TO-CRADLE......Page 502
GREENWASH......Page 503
CONCLUDING REMARKS......Page 504
REFERENCES AND FURTHER READINGS......Page 505
PART VII - ORGANIZING IN THE POST-9/11 WORLD......Page 506
THE ADAPTIVE CHALLENGE......Page 507
THE PURPOSE AND FUNCTION OF ORGANIZATIONAL STRUCTURES......Page 508
CONSTRAINTS ON FORMAL PLANNING......Page 510
GROWTH CONSTRAINTS......Page 511
RECONCILING ADAPTIVE CONFLICTS......Page 512
REFERENCES AND FURTHER READINGS......Page 514
SINGULARITY AND AGENCY BUSINESS AS DIFFERENCES IN DEGREE RATHER THAN IN KIND......Page 517
WHAT IS A GLOBAL PROJECT?......Page 518
DRIVERS OF GLOBAL PROJECTS......Page 519
ORGANIZATION FORMS FOR THE FUTURE......Page 521
GLOBAL PROJECTS AS ORGANIZATIONS OF THE FUTURE......Page 522
REFERENCES AND FURTHER READINGS......Page 523
48. ARTISTIC METHODS AND BUSINESS DISORGANIZATION......Page 525
RANDOMNESS, DISORDER, AND CHAOS IN ARTFUL PROCESS......Page 526
ARTISTIC METHODS AS MODELS FOR BUSINESS PRACTICE......Page 527
BUSINESS AS MAKING......Page 528
ITERATIVE PROCESS, EMERGENT FORM......Page 529
CONTROL THROUGH RELEASE......Page 530
A WELCOME FOR SERENDIPITY AND ACCIDENT......Page 531
A SOPHISTICATED IDEA ABOUT RELATIONSHIPS WITH FICUSTOMERS......Page 532
REFERENCES AND FURTHER READINGS......Page 533
49. ORGANIZATIONAL SECURITY......Page 535
THE CASE FOR INFORMATION SECURITY SCRUTINY......Page 536
ORGANIZATION PROCESSES AND SECURITY CONSIDERATIONS......Page 537
CONTEXT......Page 538
PEOPLE......Page 539
CORE TRANSFORMATION PROCESS......Page 540
IDENTIFYING LIKELY ATTACK METHODS, TOOLS, AND TECHNIQUES......Page 541
REVIEWING THE OUTCOMES AND POSSIBLE SCENARIO STUDY......Page 542
REFERENCES AND FURTHER READINGS......Page 543
INDEX......Page 546