21st Century Diplomacy: A Practitioner's Guide (Key Studies in Diplomacy)

Half-title......Page 2
Title......Page 4
Copyright......Page 5
Dedication......Page 6
Contents......Page 8
Acknowledgement......Page 14
List of Abbreviations......Page 16
Introduction......Page 20
Part I The International Environment......Page 28
1 Globalized Diplomacy......Page 30
2 Regional Diplomacy......Page 57
3 The Diplomacy of Small States......Page 80
4 Public Diplomacy and the Country Brand......Page 94
5 Diaspora Diplomacy......Page 113
Part II Institutions and Processes......Page 132
6 Foreign Ministries: Change and Reform......Page 134
7 The Reinvented Embassy......Page 149
8 The Decision Process, Crisis and Risk Management......Page 167
9 Improving Performance, Delivering Value......Page 191
10 Information and Communications Technology in Diplomacy......Page 211
11 The New Consular Diplomacy......Page 228
12 Protocol in International Affairs......Page 248
Part III Craft Skills......Page 266
13 Professional Attributes......Page 268
14 The Spoken Art and Advocacy......Page 285
15 Writing Skills......Page 304
16 Drafting Resolutions......Page 321
17 Records of Discussion......Page 333
18 Representational Entertainment......Page 339
19 Training Exercises......Page 351
20 Concluding Observations......Page 361
Further Reading......Page 374
Index......Page 380