Zoom For Dummies

Title Page
Copyright Page
Table of Contents
Introduction
	About This Book
	Foolish Assumptions
	Icons Used in This Book
	Beyond the Book
	Where to Go from Here
	Thank You
Part 1 Staying Connected with Zoom
	Chapter 1 Communicating and Collaborating Better with Zoom
		Introducing Zoom
			Discovering Zoom’s origins
			Understanding what Zoom does
			Reviewing the numbers behind Zoom’s rapid ascent
			Assessing how COVID-19 changed Zoom’s trajectory
			Reviewing Zoom’s industry awards and recognition
			Analyzing Zoom’s competitive landscape
		Reaping the Benefits of Zoom’s Tools
			Zoom solves some of today’s key communications problems
			Zoom makes people more productive
			Zoom just works
			Zoom is affordable
			Zoom is flexible and interoperable
			Zoom stays in its lane
			Zoom lets people rediscover their humanity
	Chapter 2 Getting to Know Zoom’s Suite of Communication Tools
		Zoom’s Core Services
		Ready to Go
			Zoom Meetings & Chat
			Zoom Video Webinars
		Some Assembly Required
			Zoom Rooms
			Zoom Phone
Part 2 Communicating and Collaborating in Zoom
	Chapter 3 Setting Up Zoom
		Taking Your First Steps
			Creating a new Zoom account
			Modifying your Zoom plan
			Downloading and installing the Zoom desktop client
			Signing in to the Zoom desktop client
			Completing your Zoom profile
			Getting to know the Zoom UI
		Reviewing Zoom Account Management
			Adding new users to your Zoom account
			Deactivating existing accounts
			Deleting existing users from your Zoom account
			Unlinking users from your Zoom account
			Unlocking the power of Zoom user groups
		Discussing the Importance of Zoom Roles
			Reviewing Zoom’s default roles
			Creating new user roles
			Changing an existing user’s role
	Chapter 4 Connecting with Others via Zoom Meetings
		Getting Started with Zoom Meetings
			Reviewing Zoom’s meeting-specific roles
			Locating your personal Zoom information
			Augmenting your Zoom meetings
		Hosting Zoom Meetings
			Inviting others to your current meeting
			Planning a future Zoom meeting
			Letting others in to your current meeting
			Joining others’ Zoom meetings
			Putting your best foot forward
		Performing Mid-Meeting Actions
			Reviewing your recording options
			Using virtual backgrounds
			Managing and interacting with meeting participants
			Launching live polls
			Using breakout rooms during meetings
			Sharing content with meeting participants
		Putting a Bow on Your Meeting
			Viewing meeting transcriptions
			Accessing your recorded meetings
	Chapter 5 Getting to Know the Other Side of Zoom Meetings & Chat
		Managing Your Zoom Contacts
			Adding contacts to your Zoom directory
			Removing an existing contact from your Meetings & Chat directory
			Inviting an existing Zoom contact to a new meeting
			Adding internal contacts to an existing meeting
			Performing contact-specific actions
		Understanding User Status in Zoom
			Getting familiar with Zoom’s status icons
			Changing your status in Meetings & Chat
			Staying current with Zoom notifications
		Chatting in Zoom
			Exchanging messages with your individual Zoom contacts
			Holding group chats
			Creating threads in Zoom
			Saving message drafts
			Editing and deleting your messages
			Referencing other Zoom members in a group discussion
			Adding some flair to your messages
			Uploading and sharing files in Zoom
			Sending screen captures
			Performing message-specific actions
		Searching in Zoom
			Performing basic Zoom searches
			Performing more advanced Zoom searches
			Performing searches with wildcards
Part 3 Becoming a Zoom Power User
	Chapter 6 Getting Even More Out of Meetings & Chat
		Managing Users via IM Groups
			Understanding the need for IM groups
			Adding a new IM group
			Adding users to IM groups
		Exploring Additional Options and Features in Meetings & Chat
			Understanding Zoom Channels
			Refining your Zoom notifications
			Sharing code snippets
		Running Reports in Zoom
			Reviewing Zoom’s role-based reporting
			Running a simple report
			Customizing your reports
			Exporting raw report data
	Chapter 7 Enhancing Zoom with Third-Party Apps
		Understanding the Rationale behind Third-Party Apps
			Benefits of using third-party apps
			Why Zoom relies upon external developers
		Introducing the Zoom App Marketplace
			Searching for a specific Zoom app
			Browsing for Zoom apps
		Managing Your Zoom Apps
			Installing a Zoom app
			Uninstalling a Zoom app
			Viewing your organization’s installed apps
			Restricting apps in Meetings & Chat
			Limiting apps that members can install
		Recommending a Few Useful Zoom Apps
		Treading Lightly with Apps
	Chapter 8 Connecting with the Masses through Webinars
		Taking Your First Steps
			Creating your first Zoom webinar
			Setting your registration options
			Preparing for your webinar
			Reviewing Zoom’s webinar-specific roles
			Taking Zoom webinars up a notch with third-party apps and integrations
			Canceling your webinar
		Running Your Webinar
			Launching your webinar
			Sharing and annotating your screen
			Interacting with webinar attendees
		Concluding Your Webinar
			Accessing your recorded webinar and sharing it with the world
			Downloading your recorded webinar
			Running webinar-related reports
			Deleting your recorded webinars
Part 4 Deploying Zoom in the Organization
	Chapter 9 Protecting Your Communications in Zoom
		Putting Zoom’s Challenges into Proper Context
			Understanding creative destruction
			Managing the double-edged sword of sudden, massive growth
			Zoombombing
		Gauging Zoom’s Response
			Bringing Zoom’s privacy and security settings to the forefront
			Enhancing its encryption method
			Enabling default passwords and waiting rooms for all meetings
			Increasing the length of meeting and webinar IDs
		Configuring Zoom for Maximum Privacy and Security
			Keeping Zoom up to date
			Enabling two-factor authentication
			Authenticating user profiles
			Intelligently using passwords
			Following Zoom’s best security practices
			Using your brain
		Looking toward the Future
	Chapter 10 Taking Group Meetings to the Next Level with Zoom Rooms
		Revisiting the Early Days of Immersive-Telepresence Technology
			TelePresence by Cisco Systems
			Halo by Hewlett-Packard
			The underwhelming results of early immersive-telepresence technology
		Introducing Zoom Rooms
			Features of Zoom Rooms
			Cost and functionality
			The types of environments that typically benefit from Zoom Rooms
		Setting Up Your Zoom Room
			Software
			Hardware
			Lighting
	Chapter 11 Making Calls with Zoom Phone
		Getting Started with Zoom Phone
			Adding Zoom Phone to your existing plan
			Setting up Zoom to receive inbound calls
			Setting up Zoom to make outbound calls
		Reviewing the Basic Features of Zoom Phone
			Before distributing your Zoom Phone number
			Talking to people via Zoom Phone
			Performing other call-related actions
	Chapter 12 Getting Everyone to Zoom Together
		Understanding the Relative Ease of Zoom Adoption
			Zoom is remarkably easy to use
			Zoom doesn’t step on email’s toes
			Zoom doesn’t require people to rethink how they work
			Zoom benefits from network effects
		Applying Different Types of Techniques
			Organizational techniques
			Individual techniques
	Chapter 13 Zooming toward the Future
		Cutting-Edge Technologies
			Augmented reality
			Virtual reality
			Artificial intelligence and machine learning
		Voice
			Better voice transcriptions
			More useful commands
			Real-time language translation
		Other Developments and Enhancements
			More robust third-party apps
			Key acquisitions and partnerships
			Increased security
Part 5 The Part of Tens
	Chapter 14 Ten Great Zoom Tips
		Try Before You Buy
		Consider Upgrading Your Firm’s Existing Zoom Plan
		Take Security Seriously
		Keep Zoom Updated
		Create a Personal Zoom Account
		Explore Zoom’s Advanced Features
		Measure Twice and Cut Once
		Develop a Contingency Plan for Important Meetings
		Expect Some Resistance to Zoom at Mature Firms
		Avoid Zoom Fatigue
	Chapter 15 Ten Common Myths about Zoom
		Zoom Is No Different than Legacy Videoconferencing Tools
		Zoom Is Fundamentally Insecure
		Zoom’s Customers Use the Tools in a Uniform Way
		Zoom Ensures Flawless Business Communication
		Zoom Decimates the Need for In-Person Communication
		Zoom Eliminates the Need for Email
		You Can’t Overuse Zoom
		Zoom Is Too Expensive for Our Company
		Zoom Won’t Integrate with Our Key Enterprise Technologies
		Our Workers Don’t Need a Tool like Zoom
		Only Hipsters at Tech-Savvy Startups Use Zoom
	Chapter 16 Top Ten or So Zoom Resources
		Resources for Everyday Users
			Zoom support
			Zoom training
			Zoom on YouTube
			Zoom apps
			Zoom blog
			Zoomtopia
			Zoom virtual backgrounds
			Zoom on social networks
		Resources for Software Developers
			Zoom developer guides
			Developer forums
	Chapter 17 Ten Ways to Socialize via Zoom
		Cooking and Eating Meals
		Visiting Sick Friends and Family Members
		Dating
		Sharing a Few Drinks over Happy Hour
		Playing Brick-and-Mortar Games
		Playing Video Games
		Watching Movies and TV Shows
		Performing Stand-Up Comedy
		Staying Fit
		Holding Miscellaneous Parties
Index
EULA