Working with Microsoft Office 365 : running your small business in the cloud

Introduction......Page 17
Current Services vs. the Cloud......Page 19
Office 365 in a Nutshell......Page 20
The Cloud vs. Self-Hosting......Page 21
How Can My Company Benefit from Office 365?......Page 22
Keep Using What You Know......Page 23
Security and Availability......Page 24
Exchange Online for Email......Page 26
SharePoint Online for Document Collaboration and Websites......Page 28
Instant Messaging and Online Meetings with Lync Online......Page 32
Next Steps......Page 36
The E Plans......Page 37
Advantages of All E Plans......Page 38
Plan E1......Page 39
Plan E2......Page 40
Plans E3 and E4......Page 41
Office Professional Plus......Page 42
The K Plans......Page 44
Mass Email Companies......Page 45
Work with Large or Non-Office Files......Page 46
For More Information......Page 47
The Free Trial......Page 49
Step 1: Complete the Sign Up Page......Page 50
Step 2: Sign In......Page 54
Step 3: Ensure Administrator Password Recovery......Page 55
Step 4: Use Office 365!......Page 56
Purchase the Service......Page 58
Next Steps......Page 60
The Main Menu......Page 61
The Home Page......Page 62
The Home Page: First Use......Page 63
The Office 365 Portal Profile......Page 64
The Office 365 Admin Portal......Page 67
Management......Page 68
Subscriptions......Page 70
Support......Page 72
Service Administration......Page 77
Put the Portal to Work......Page 79
Password Best Practices......Page 81
Add a New User......Page 82
Step 1: Details......Page 84
Step 2: Settings......Page 86
Step 3: Assign Licenses......Page 87
Step 4: Send Results in Email......Page 88
Step 5: Results......Page 89
Step 1: Select File......Page 90
Step 2: Verification......Page 91
Step 4: Licenses......Page 92
Step 6: Results......Page 94
Reset Passwords......Page 95
Administrator Password Reset......Page 96
Delete a User......Page 98
Edit User Information......Page 99
Block a User’s Sign In......Page 100
Bulk Editing......Page 101
Adding Users Recap......Page 102
About Domains and DNS......Page 103
Microsoft’s DNS Solutions......Page 104
An Alternate DNS Solution......Page 105
When to Add Users......Page 106
Add a Domain: Common Steps......Page 107
Add a Domain by Using the Domain Quickstart Wizard......Page 108
Confirm That You Own Your Domain (Domain Validation)......Page 111
Verification Methods......Page 113
Add Verification Entries......Page 114
Variations from the General Instructions......Page 115
Delay Before Validation......Page 116
Set Up Office 365 DNS for Your Website......Page 117
Update Existing Office 365 Email Addresses......Page 120
Add Users......Page 121
Complete the Process......Page 123
To View Your Office 365 DNS Settings......Page 126
Assign Microsoft as the DNS Provider......Page 127
Add a Domain Without the Domain Quickstart Wizard......Page 129
Verify Domain......Page 130
Prepare Your Accounts......Page 131
Update Office 365 DNS for Your Website and Other Services......Page 132
Change Name Servers......Page 135
Add a Domain Without Redirecting DNS......Page 137
SharePoint Online and Custom Domains......Page 138
Final Thoughts......Page 140
Desktop Setup and Migration......Page 141
Migration Options......Page 142
Move Mail with PST Files......Page 143
Export from Outlook......Page 144
Use Connected Accounts......Page 145
Export Calendar Settings......Page 146
Set Up Your Desktop for Office 365......Page 147
Download Steps......Page 148
Install Lync 2010......Page 149
Run Office 365 Setup......Page 150
Complete the Lync 2010 Setup......Page 152
Set Up Outlook......Page 155
Merge the Contents into Your New Mailbox......Page 159
Attach the PST to Your Outlook Profile as a Local Folder......Page 160
Selective Importing and Filtering......Page 161
Import Calendar Information by Using an iCAL File......Page 162
Next Steps......Page 163
Working with Outlook Web App......Page 165
Set the Language and Time Zone......Page 167
Set Up Conversation View......Page 168
Add Instant Messaging Contacts to OWA......Page 169
Select a Theme......Page 171
Create a Signature......Page 172
Create a Rule to Send a Text Message to Your Phone......Page 173
External Contacts......Page 175
Create an External Contact......Page 177
Add Details to the External Contact......Page 179
MailTips and Office 365......Page 180
Add and Administer a Distribution Group......Page 181
Create an All Employees Public Group......Page 182
Use Distribution Groups with External Email Addresses......Page 186
Join a Public Group......Page 188
Connected Accounts: Add an Existing Mail Service to Office 365......Page 189
Send Email from Your Connected Account Address......Page 190
Add and Administer a Conference Room......Page 191
Customize a Room Mailbox......Page 194
Wipe Your Cell Phone......Page 195
Enable and Configure the Personal Archive......Page 196
Enable and Apply Archive Policy......Page 199
Enable and Apply Retention Policy......Page 201
For More Information......Page 202
Windows Phones......Page 203
BlackBerry......Page 205
The Mobile Phone Setup Wizard......Page 206
Windows 7.5 or 6.5 Phone......Page 208
Mobile Device Administration......Page 210
Phone and Voice Administration......Page 211
Connection Is Key......Page 217
Use a Custom Domain......Page 219
Reply to External Contacts with a Meeting Request......Page 220
Online Meetings with Microsoft Lync Online......Page 221
Use the GAL......Page 223
Share Your Calendar......Page 224
Designate a Delegate......Page 228
Reply with a Meeting Request (Internal Recipients)......Page 230
Use Out-of-Office Messages......Page 231
Refine Your Junk Mail Filter......Page 232
Use the Outlook Social Connector......Page 233
Install a Social Connector Provider......Page 234
For More Information......Page 235
SharePoint Online Structure and Terminology......Page 237
Access SharePoint Online......Page 238
Use Office Web Apps......Page 240
The OWA Conundrum......Page 241
Save Documents by Using OWA......Page 242
Print from Office Web Apps......Page 243
Create Folders for Shared Documents......Page 244
Open SharePoint Files by Using Windows Explorer......Page 246
Create a New Document Library......Page 249
Library Settings......Page 251
Versioning Settings......Page 252
Delete a Document Library or Document......Page 255
Recover from the Recycle Bin......Page 256
Manage Permissions......Page 257
Add a “Checked Out To” Column......Page 261
Publish a Document Library to Outlook......Page 263
Open a Document in Microsoft Word......Page 266
Editing Online and Coauthoring......Page 267
Check Out a Document......Page 268
Check In a Document (Offline Editing)......Page 270
SharePoint and OneNote......Page 273
Edit the Team Site Page......Page 274
SharePoint Online Web Parts......Page 275
Add an Image......Page 277
Change the Page Layout......Page 278
Calendars, Contacts, and Tasks......Page 279
Add Pages to Your Team Site......Page 281
Create New Sites......Page 282
Create Pages for New Sites......Page 284
Work with Lists......Page 285
Create a List from an Excel Spreadsheet......Page 286
DataSheet View......Page 289
Edit Existing Columns......Page 290
Add New Columns......Page 292
Reorder Columns......Page 293
Invite External Users to Share Documents......Page 294
Send an Invitation......Page 295
Restrict External Users to Specific Content......Page 296
Mobile Devices......Page 298
Use a Custom URL......Page 299
Customize the Website......Page 300
Limitations of the Public Site......Page 302
Advanced Topics and Resources......Page 303
For More Information......Page 304
Get to Know the Lync 2010 Client......Page 305
Open the Options Menu......Page 307
Configure Audio and Video......Page 308
Add Your Picture......Page 309
Set Your Location......Page 311
Set Ringtones and Sounds......Page 312
From Your Organization......Page 313
Use the Contact Card......Page 314
Status Indicators......Page 316
Manually Set Status......Page 317
Presence in Other Programs......Page 318
Start and Accept an IM Session......Page 321
Add Others to Your Chat......Page 322
Conversation History......Page 323
File Transfer......Page 324
Voice Calls......Page 325
 Share an Application......Page 327
The Presenter’s View of a Shared Application......Page 328
The Participant’s View of a Shared Application......Page 329
Request and Grant Control......Page 330
Designated Driver......Page 331
Meet Now......Page 332
Schedule an Online Meeting with Outlook......Page 335
The Lync 2010 Attendee Client......Page 337
The End-User Experience......Page 338
Meeting Setup and Preparation......Page 339
Upload a PowerPoint Deck......Page 340
Navigate the Deck......Page 341
Manage the Meeting......Page 342
Mute Audio......Page 343
Real-Time Annotation and Demonstrations......Page 344
Present Demos......Page 345
Users......Page 346
Enable or Disable External Communications......Page 348
For More Information......Page 350
Deployment Checklist......Page 351
Index......Page 353