Willing Slaves?: British Workers under Human Resource Management

Cover Page......Page 1
Cambridge Studies in Management 21......Page 4
Cambridge Studies in Management Series......Page 5
Title Page......Page 6
ISBN 9780521412575......Page 7
Contents......Page 8
Tables......Page 10
Acknowledgements......Page 11
Market pressures and the growth of \'realism\'......Page 12
The traditional account: managers and workers as continuing adversaries......Page 15
The alternative account: a \'new industrial relations\'......Page 19
Unanswered questions......Page 25
Conclusions......Page 35
Introduction......Page 38
Studying the shop floor......Page 39
Fieldwork......Page 44
Introduction......Page 52
The management approach: old problems, new ideas......Page 53
Preparations for change......Page 57
Workers\' reactions to change (1)......Page 59
Workers\' reactions to change (2)......Page 65
The resurrection of traditional views......Page 69
Two years later......Page 78
Conclusions......Page 79
Introduction......Page 82
Twenty years before: from unitarism to pluralism......Page 84
The present day shop floor......Page 88
The politics of incorporation......Page 102
Conclusions......Page 104
Introduction......Page 108
A new style of management......Page 109
The character of management initiatives......Page 115
On the shop floor......Page 117
Conclusions......Page 133
Introduction......Page 138
Managers......Page 139
Workers......Page 142
Barriers to change......Page 159
Conclusions......Page 166
Bibliography......Page 170
Index......Page 180
Cambridge Studies in Management......Page 185