Using Information Technology 9e Introductory Edition

Tittle
Contents
CHAPTER 1 INTRODUCTION TO INFORMATION TECHNOLOGY : YOUR DIGITAL WORLDY
	1.1 The Practical User: How Becoming Computer Savvy Benefits You
	1.2 Information Technology & Your Life: The Future Now
		The Two Parts of IT: Computers & Communications
		Education: The Promise of More Interactive & Individualized Learning
		Health: High Tech for Wellness
		Money: Toward the Cashless Society
		Leisure: Infotech in Entertainment & the Arts
		Government & Electronic Democracy: Participating in the Civic Realm
		Jobs & Careers
	1.3 Infotech Is All Pervasive: Cellphones, Email, the Internet, & the E-World
		The Phone Grows Up
		“You’ve Got Mail!” Email’s Mass Impact
		Practical Action Box: Managing Your Email
		The Internet, the World Wide Web, & the “Plumbing of Cyberspace”
		College Students & the E-World
	1.4 The “All-Purpose Machine”: The Varieties of Computers
		All Computers, Great & Small: The Categories of Machines
		Supercomputers
		Mainframe Computers
		Workstations
		Microcomputers
		Microcontrollers
		Servers
	1.5 Understanding Your Computer: How Can You Customize (or Build) Your Own PC?
		How Computers Work: Three Key Concepts
		Pretending to Order (or Build) a Custom-Built Desktop Computer: Basic Knowledge of How a Computer Works
		Input Hardware: Keyboard & Mouse
		Processing & Memory Hardware: Inside the System Cabinet
		Storage Hardware: Hard Drive & CD/DVD Drive
		Output Hardware: Video & Sound Cards, Monitor, Speakers, & Printer
		Communications Hardware: Modem
		Software
		Is Getting a Custom-Built PC Worth the Effort?
		1.6 Where Is Information Technology Headed?
		Three Directions of Computer Development: Miniaturization, Speed, & Affordability
		Three Directions of Communications Development: Connectivity, Interactivity, & Multimedia
		When Computers & Communications Combine: Convergence, Portability, Personalization, Collaboration, & Cloud Computing
		“E” Also Stands for Ethics
		Experience Box: Better Organization & Time Management: Dealing with the Information Deluge in College—& in Life
CHAPTER 2 THE INTERNET & THE WORLD WIDE WEB : EXPLORING CYBERSPACE
	2.1 Connecting to the Internet: Narrowband, Broadband, & Access Providers
		Narrowband (Dial-Up) Modem: Low Speed but Inexpensive & Widely Available
		High-Speed Phone Lines: More Expensive but Available in Most Cities
		Problem for Telephone Internet Connections: The Last Mile
		Cable Modem: Close Competitor to DSL
		Satellite Wireless Connections
		Other Wireless Connections: Wi-Fi & 3G
		Internet Access Providers: Three Kinds
		Practical Action Box: Looking for an Internet Access Provider: Questions to Ask at the Beginning
	2.2 How Does the Internet Work?
		Internet Connections: POPs, NAPs, Backbone & Internet2
		Internet Communications: Protocols, Packets, & Addresses
		Who Runs the Internet?
	2.3 The World Wide Web
		The Face of the Web: Browsers, Websites, & Web Pages
		How the Browser Finds Things: URLs
		The Nuts & Bolts of the Web: HTML & Hyperlinks
		Using Your Browser to Get around the Web
		Web Portals: Starting Points for Finding Information
		Search Services & Search Engines, & How They Work
		Four Web Search Tools: Individual Search Engines, Subject Directories, Metasearch Engines, & Specialized Search Engines
		Smart Searching: Three General Strategies
		Practical Action: Evaluating & Sourcing Information Found on the Web
		Multimedia Search Tools: Image, Audio, & Video Searching
		Practical Action Box: Serious Web Search Techniques
		Desktop Search: Tools for Searching Your Computer’s Hard Disk
		Tagging: Saving Links for Easier Retrieval Later
	2.4 Email & Other Ways of Communicating over the Net
		Two Ways to Send & Receive Email
		How to Use Email
		Sorting Your Email
		Attachments
		Instant Messaging
		FTP—for Copying All the Free Files You Want
		Newsgroups—for Online Typed Discussions on Specific Topics
		Listservs: Email-Based Discussion Groups
		Real-Time Chat—Typed Discussions Among Online Participants
		Netiquette: Appropriate Online Behavior
	2.5 The Online Gold Mine: Telephony, Multimedia, Webcasting, Blogs, E-Commerce, & the Social Web
		Telephony: The Internet Telephone & Videophone
		Multimedia on the Web
		The Web Automatically Comes to You: Webcasting, Blogging, & Podcasting
		E-Commerce: B2B Commerce, Online Finance, Auctions, & Job Hunting
		Relationships: Matchmaking Websites
		Web 2.0 & the Social Web: Social Networking, Media Sharing, Social Network Aggregation, & Microblogging
		2.6 The Intrusive Internet: Snooping, Spamming, Spoofing, Phishing, Pharming, Cookies, & Spyware
		Snooping on Your Email: Your Messages Are Open to Anyone
		Spam: Electronic Junk Mail
		Practical Action Box: Tips for Fighting Spam
		Spoofing, Phishing, & Pharming: Phony Email Senders & Websites
		Cookies: Convenience or Hindrance?
		Spyware—Adware, Browser & Search Hijackers, & Key Loggers: Intruders to Track Your Habits & Steal Your Data
		Practical Action Box: Tips for Avoiding Spyware
		Experience Box: Web Research, Term Papers, & Plagiarism
CHAPTER 3 SOFTWARE : TOOLS FOR 3 PRODUCTIVITY & CREATIVITY
	3.1 System Software: The Power Behind the Power
	3.2 The Operating System: What It Does
		Booting
		CPU Management
		File Management
		Task Management
		Security Management
	3.3 Other System Software: Device Drivers & Utility Programs
		Device Drivers: Running Peripheral Hardware
		Utilities: Service Programs
		Practical Action: Utility Programs
	3.4 Common Features of the User Interface
		Using Keyboard & Mouse
		The GUI: The Graphical User Interface
		The Help Command
	3.5 Common Operating Systems
		Macintosh Operating System
		Microsoft Windows
		Network Operating Systems: NetWare, Windows NT/2000/2003, Microsoft .NET, Unix, & Linux
		Practical Action Box: Get a PC or Get a Mac? Dealing with Security Issues
		Embedded Operating Systems for Handhelds: Palm OS & Windows CE
	3.6 Application Software: Getting Started
		Application Software: For Sale, for Free, or for Rent?
		Tutorials & Documentation
		A Few Facts about Files & the Usefulness of Importing & Exporting
		Types of Application Software
	3.7 Word Processing
		Creating Documents
		Editing Documents
		Formatting Documents with the Help of Templates & Wizards
		Output Options: Printing, Faxing, or Emailing Documents
		Saving Documents
		Web Document Creation
		Tracking Changes & Inserting Comments
	3.8 Spreadsheets
		The Basics: How Spreadsheets Work
		Analytical Graphics: Creating Charts
	3.9 Database Software
		The Benefits of Database Software
		The Basics: How Databases Work
		Personal Information Managers
	3.10 Specialty Software
		Presentation Graphics Software
		Financial Software
		Desktop Publishing
		Drawing & Painting Programs
		Video/Audio Editing Software
		Animation Software
		Multimedia Authoring Software
		Web Page Design/Authoring Software
		Practical Action Box: Help in Building Your Web Page
		Project Management Software
		Portable Document Format (PDF)
		Computer-Aided Design
		Experience Box: The Mysteries of Tech Support
CHAPTER 4 HARDWARE: THE CPU & STORAGE : HOW TO CHOOSE A MULTIMEDIA COMPUTER SYSTEM
	4.1 Microchips, Miniaturization, & Mobility
		From Vacuum Tubes to Transistors to Microchips
		Miniaturization Miracles: Microchips, Microprocessors, & Micromachines
		Mobility
		Choosing an Inexpensive Personal Computer: Understanding Computer Ads
	4.2 The System Unit: The Basics
		The Binary System: Using On/Off Electrical States to Represent Data & Instructions
		Machine Language
		The Computer Case: Bays, Buttons, & Boards
		Power Supply
		Practical Action Box: Power Issues: Problems with Electrical Power to Your Computer
		The Motherboard & the Microprocessor Chip
		Processing Speeds: From Megahertz to Picoseconds
	4.3 More on the System Unit
		How the Processor or CPU Works: Control Unit, ALU, Registers, & Buses
		How Memory Works: RAM, ROM, CMOS, & Flash
		How Cache Works
		Other Methods of Speeding Up Processing
		Ports & Cables
		Expandability: Buses & Cards
	4.4 Secondary Storage
		Floppy Disks
		Hard Disks
		Optical Disks: CDs & DVDs
		Magnetic Tape
		Smart Cards
		Flash & Solid State Memory
		Online Secondary Storage
	4.5 Future Developments in Processing & Storage
		Practical Action Box: Starting Over with Your Hard Drive: Erasing, Reformatting, & Reloading
		Future Developments in Processing
		Future Developments in Secondary Storage
		Experience Box: How to Buy a Laptop
CHAPTER 5 HARDWARE: INPUT & OUTPUT : TAKING CHARGE OF COMPUTING & COMMUNICATIONS
	5.1 Input & Output
	5.2 Input Hardware
		Keyboards
		Pointing Devices
		Scanning & Reading Devices
		Audio-Input Devices
		Webcams & Video-Input Cards
		Digital Cameras
		Speech-Recognition Systems
		Sensors
		Radio-Frequency Identification Tags
		Human-Biology-Input Devices
	5.3 Output Hardware
		Traditional Softcopy Output: Display Screens
		Traditional Hardcopy Output: Printers
		Practical Action Box: Buying a Printer
		Mixed Output: Sound, Voice, & Video
	5.4 Input & Output Technology & Quality of Life: Health & Ergonomics
		Health Matters
		Ergonomics: Design with People in Mind
	5.4 The Future of Input & Output
		Toward More Input from Remote Locations
		Toward More Source Data Automation
		Toward More Output in Remote Locations
		Toward More Realistic Output
		Experience Box: Good Habits: Protecting Your Computer System, Your Data, & Your Health
CHAPTER 6 COMMUNICATIONS, NETWORKS, 6 & SAFEGUARDS : THE WIRED & WIRELESS WORLD
	6.1 From the Analog to the Digital Age
		The Digital Basis of Computers: Electrical Signals as Discontinuous Bursts
		The Analog Basis of Life: Electrical Signals as Continuous Waves
		Purpose of the Dial-Up Modem: Converting Digital Signals to Analog Signals & Back
		Converting Reality to Digital Form
	6.2 Networks
		The Benefits of Networks
		Types of Networks: WANs, MANs, LANs, HANs, PANs, & Others
		How Networks Are Structured: Client/Server & Peer-to-Peer
		Intranets, Extranets, & VPNs
		Components of a Network
		Network Topologies: Bus, Ring, & Star
		Two Ways to Prevent Messages from Colliding: Ethernet & Token Ring
	6.3 Wired Communications Media
		Wired Communications Media: Wires & Cables
		Wired Communications Media for Homes: Ethernet, HomePNA, & HomePlug
		Practical Action Box: Telecommuting & Telework: The Nontraditional Workplace
	6.4 Wireless Communications Media
		The Electromagnetic Spectrum, the Radio- Frequency (RF) Spectrum, & Bandwidth
		Four Types of Wireless Communications Media
		Long-Distance Wireless: One-Way Communication
		Long-Distance Wireless: Two-Way Communication
		Short-Range Wireless: Two-Way Communications
	6.5 Cyber Threats, Hackers, & Safeguards
		Cyber Threats: Denial-of-Service Attacks, Worms, Viruses, & Trojan Horses
		Practical Action Box: Ways to Minimize Virus Attacks
		Some Cyber Villains: Hackers & Crackers
		Online Safety: Antivirus Software, Firewalls, Passwords, Biometric Authentication, & Encryption
		Practical Action Box: How to Deal with Passwords
		Experience Box: Virtual Meetings: Linking Up Electronically
CHAPTER 7 PERSONAL TECHNOLOGY : THE FUTURE IS YOU
	7.1 Convergence, Portability, & Personalization
		Convergence
		Portability
		Personalization
		Popular Personal Technologies
	7.2 Portable Media Players
		How MP3 Players Work
		The Societal Effects of PMPs Players
		Using PMPs in College
	7.3 High-Tech Radio: Satellite, HD, & Internet
		Satellite Radio
		HD Radio
		Internet Radio
		Podcasting
	7.4 Digital Cameras: Changing Photography
		How Digital Cameras Work
		Practical Action Box: Online Viewing & Sharing of Digital Photos
		The Societal Effects of Digital Cameras
	7.5 Personal Digital Assistants & Tablet PCs
		How a PDA Works
		The Future of PDAs
		Tablet PCs
	7.6 The New Television
		Internet-Ready, & Mobile TV
		Three Kinds of Television: DTV, HDTV, SDTV
		Practical Action Box: Buying the Right Flat-Panel TV
		The Societal Effects of the New TV
	7.7 E-BOOK READERS: The New Reading Machines
		How an E-Book Reader Works
		The Benefits of E-Book Readers
		The Drawbacks of E-Book Readers
	7.8 Smartphones: More Than Talk
		How a Mobile Phone Works
		Smartphone Services
		The Societal Effects of Cellphones
	7.9 Videogame Systems: The Ultimate Convergence Machine?
		Microsoft’s Xbox 360
		Sony’s PlayStation3
		Nintendo’s Wii
		The Results of Personal Technology: The “Always On” Generation
		The Experience Box: The “Always On” Generation
Notes
Credits
Index