Unleashing the knowledge force : harnessing knowledge for building global companies

Cover
Contents
Chapter I. Success in the Knowledge Economy
	The Context: Successful Firms in the Knowledge Industry
	Perspectives on Knowledge
	Recognizing the Role of Knowledge Force
	Knowledge Management Maturity Model (KMMM)
	References
Chapter II. The Journey of Start-up IT Firms
	Distinguishing Entrepreneurship from Small Business
	Trials and Tribulations of Indian Entrepreneurial IT Ventures
	Motivation for Entrepreneurship
	Indian IT Entrepreneurship and the Road to Success
	References
Chapter III. Role of Knowledge Force
	Rationale for ‘Knowledge Force’
	Defining Knowledge Force
	The Building Blocks of Knowledge Force
	References
Chapter IV. Knowledge Force and Business Success
	Knowledge Force and Strategy
	Knowledge Force Framework
	Shaping Strategy with Knowledge Force
	Study Findings
	Knowledge Force at Different Stages of the Firm
	The Linkages of Knowledge Force
	Key Learnings about Knowledge Force
	References
Chapter V. Knowledge Force Frameworks for IT Service Firms
	Knowledge Force Framework and Start-up Firms
	The Frameworks in Perspective
	The Dynamic Nature of Knowledge Force
	Recognizing the Power of Knowledge Force and the Inflection Point for KM
	References
Chapter VI. The Progression of the Indian IT Industry and the Scope for Knowledge Management Maturity Model
	The Software Industry in India—Some Dimensions
	Unique Features of the Indian Software Exports Industry
	References
Chapter VII. Implications of Knowledge Management Maturity Model for the Software Industry
	Identification of K-Stages
	Identification of K-Factors
	Stage-wise Transition of Factors and Knowledge Dynamics
	Analysis of Necessary and Sufficient Conditions for Stage Transition
	Case Study: Knowledge Management at Zensar Technologies
	Knowledge Management Maturity Model—Relevance for the Software Industry
	Interplay of Factors—Additional Findings
	Comparing the New Model with Earlier Work
	Influence of K-Stages on Business Results of Organizations
	Diagnostic Use of the Model
	Prescriptive Use of the Model
	References
Chapter VIII. Putting KFF and KMM to Work: Some Practical Insights
	Maximizing Knowledge Force
	Accelerating KM Maturity
	Extension of KFF and KMM to Other Service Industries
Index