Understanding and Managing Public Organizations (Jossey Bass Nonprofit & Public Management Series)

0787965618......Page 1
UNDERSTANDING AND MANAGING PUBLIC ORGANIZATIONS......Page 7
CONTENTS
......Page 11
TABLES, FIGURES, AND EXHIBITS......Page 13
PREFACE......Page 15
THE AUTHOR......Page 21
PART 1: THE DYNAMIC CONTEXT OF PUBLIC ORGANIZATIONS......Page 25
CHAPTER 1: THE CHALLENGE OF EFFECTIVE PUBLIC ORGANIZATION AND MANAGEMENT......Page 27
CHAPTER 2: UNDERSTANDING THE STUDY OF ORGANIZATIONS: A Historical Review......Page 46
CHAPTER 3: WHAT MAKES PUBLIC ORGANIZATIONS DISTINCTIVE......Page 79
CHAPTER 4: ANALYZING THE ENVIRONMENT OF PUBLIC ORGANIZATIONS......Page 103
CHAPTER 5: THE IMPACT OF POLITICAL POWER AND PUBLIC POLICY......Page 123
PART 2: KEY DIMENSIONS OF ORGANIZING AND MANAGING......Page 149
CHAPTER 6: ORGANIZATIONAL GOALS AND EFFECTIVENESS......Page 151
CHAPTER 7: FORMULATING AND ACHIEVING PURPOSE: Power, Strategy, and Decision Making......Page 175
CHAPTER 8: ORGANIZATIONAL STRUCTURE, DESIGN, TECHNOLOGY, AND INFORMATION TECHNOLOGY......Page 204
CHAPTER 9: UNDERSTANDING PEOPLE IN PUBLIC ORGANIZATIONS: Values and Motives......Page 243
CHAPTER 10: UNDERSTANDING PEOPLE IN PUBLIC ORGANIZATIONS: Theories of Work Motivation......Page 272
CHAPTER 11: LEADERSHIP, MANAGERIAL ROLES, AND ORGANIZATIONAL CULTURE......Page 313
CHAPTER 12: TEAMWORK: Understanding Communication......Page 356
PART 3: STRATEGIES FOR MANAGING AND IMPROVING PUBLIC ORGANIZATIONS......Page 377
CHAPTER 13: MANAGING ORGANIZATIONAL CHANGE AND DEVELOPMENT......Page 379
CHAPTER 14: ADVANCING EFFECTIVE MANAGEMENT IN THE PUBLIC SECTOR......Page 414
REFERENCES......Page 449
NAME INDEX......Page 487
SUBJECT INDEX......Page 495