Transform Yourself

Cover......Page 1
Preliminaries......Page 2
Contents......Page 6
Introduction and Overview......Page 10
Step 1 - Impact......Page 24
First Impression......Page 25
Body Language......Page 28
Motivators......Page 38
Career Drivers Survey......Page 42
Rewards......Page 54
Celebrate Winning......Page 56
A Last Thought......Page 57
Step 1 Checklist......Page 58
Key Learning Points......Page 59
Step 2 - Thought......Page 60
Faulty Thinking......Page 61
The Wrong Labels......Page 62
Assessment of Problems......Page 67
Exaggerating or Catastrophizing......Page 70
Useful Thinking......Page 71
All-Or-Nothing Thinking......Page 74
Over-Generalizing......Page 75
Reality Thinking......Page 78
Ignoring The Positive......Page 80
Outcome Thinking......Page 82
Negatively predicting the future......Page 85
Visualizing success......Page 88
Step 2 checklist......Page 90
Key learning points......Page 92
Step 3 - Emotion......Page 94
The five domains of emotional intelligence......Page 96
Recognizing emotions in yourself and others......Page 99
Forming close relationships......Page 101
Culture......Page 111
Emotional coaching......Page 113
Step 3 checklist......Page 120
Key learning points......Page 121
Step 4 - Action......Page 122
FORE - family, occupation, recreation, education......Page 123
The emotional bank......Page 125
Handling difficult people......Page 128
One: The analysis - them and us......Page 130
Two: The approach......Page 139
Three: Coping with anger and conflict......Page 142
Four: Positive outcomes......Page 148
Key learning points......Page 149
References......Page 152
Index......Page 154