Tourism Management: Analysis, Behaviour and Strategy

Contents......Page 6
Contributors......Page 10
1 Tourism Management Theory, Research and Practice......Page 14
2 Travel Motivation: A Critical Review of the Concept’s Development......Page 27
3 Culture’s Consequences on Experiencing International Tourism Services and Products......Page 41
4 Grounded Theory of International Tourism Behaviour: Building Systematic Propositions from Emic Interpretations of Japanese Travellers Visiting the USA......Page 75
5 Tourist Harassment and Responses......Page 107
6 Deconstructing Backpacking......Page 120
7 Tourism Demand Modelling and Forecasting......Page 126
8 Market Segmentation in Tourism......Page 142
9 Advanced Topics in Tourism Market Segmentation......Page 164
10 When Tourists Desire an Artificial Culture: The Bali Syndrome in Hawaii......Page 187
11 Advertising Travel Services to the Business Traveller......Page 198
12 Interpreting and Managing Special Events and Festivals......Page 210
13 Theme Park Tourism and Management Strategy......Page 231
14 Tummy Tucks and the Taj Mahal? Medical Tourism and the Globalization of Health Care......Page 245
15 Wine Tourism and Consumers......Page 258
16 Complexity at Sea: Managing Brands within the Cruise Industry......Page 282
17 Internationalization and the Hotel Industry......Page 298
18 Guests’ Meetings and Hotel Group Room Reservations......Page 315
19 Sport Events and Strategic Leveraging: Pushing Towards the Triple Bottom Line......Page 331
20 Deconstructing Destination Perceptions, Experiences, Stories and Internet Search: Text Analysis in Tourism Research......Page 352
21 Importance–
Performance Analysis (IPA): Confronting Validity Issues......Page 371
22 Evaluating Tourism Management Programmes: Advancing a Paradigm Shift for Achieving Highly Effective Tourism Destination Management Programmes and Strategy Performance Audits......Page 391
23 Tourist Shopping Village Success and Failure......Page 418
24 Monitoring Visitor Satisfaction with Destinations using Expectations, Importance and Performance Constructs......Page 437
25 Tourism’s Economic Contribution versus Economic Impact Assessment: Differing Roles for Satellite Accounts and Economic Modelling......Page 472
26 Sustainability and Tourism Dynamics......Page 483
27 Employee Empowerment: A Key to Tourism Success......Page 506
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