Top Business Psychology Models: 50 Transforming Ideas for Leaders, Consultants and Coaches

Cover
Title Page
Copyright
Contents
Acknowledgements
About the authors
Foreword
Introduction
Part One The individual at work
	01 What makes people do things?
		Maslow’s hierarchy of needs
	02 How can we become more engaged with work?
		Flow
	03 How can people develop their self-awareness?
		Mindfulness
	04 Helping others to set goals
		The GROW model
	05 How can people learn to become more optimistic?
		Learned optimism
	06 Why did they do that?
		Attribution theory
	07 How can we make sense of who we are?
		Personality trait and type theory
	08 How does psychological testing work?
		Psychometrics
	09 How do we think about others thinking?
		Theory of mind and emotional intelligence
	10 How can we manage our negative thinking?
		Cognitive behavioural model
	11 How can job performance be accurately and fairly assessed?
		Behaviourally anchored rating scales (BARS)
	12 How do people cope with change?
		Phases of change models
	13 How do we understand different types of people?
		Myers–Briggs Type Indicator (MBTI)
	14 How do we know if someone is telling us a lie?
		Facial displays
	15 How can people understand and build on their strengths?
		Values in Action Inventory of Strengths (VIA-IS)
	16 What can employers do to improve the mood and commitment of their staff?
		Psychological capital
	17 How to help people cope well with change
		Three phases of transition
	18 Where does motivation come from?
		Self-determination theory
	19 How can we rely on psychometric tests?
		Reliability and validity
	20 How can people change their behaviours?
		Transtheoretical Model of Change
	21 How do people positively handle trauma?
		Post-traumatic growth theory
	22 How can people develop their capacity to cope with adversity?
		Resilience
Part Two Team effort
	23 Do people work harder if you give them more attention?
		The Hawthorne effect
	24 Do the assumptions that managers have about people affect how they do their work?
		Theory X and Theory Y
	25 Do groups always make the best decisions?
		Groupthink
	26 What behaviours improve team performance?
		Belbin team roles
	27 Does an attractive communicator influence our decision making?
		Attractiveness theory
	28 How to use goal setting to enhance performance
		Goal-setting theory
	29 Why do people obey authority figures even when they are being asked to do something they know is wrong?
		Obedience to authority theory
	30 How can you select the best candidate at an interview?
		Behavioural interviewing
	31 How do people make up our minds?
		Majority and minority influence
	32 How can we positively help people and teams change?
		The Skilled Helper Model
	33 How does shift work impact on how well people do their work?
		Circadian rhythms and performance at work
	34 How do groups develop to become effective?
		Tuckman’s group development
	35 How can you ensure everyone makes a fair contribution to team goals?
		Social loafing theory
	36 How do you get good outcomes for both sides in a negotiation?
		Best alternative to a negotiated agreement (BATNA)
	37 How do I make decisions in a complex world?
		Cynefin complexity model
	38 How can we specify the behaviours required to perform a task well?
		Critical incident technique
Part Three Organizations
	39 How useful are positive emotions?
		Broaden-and-build theory of positive emotions
	40 What can organizations do to transform the way they think and act?
		Appreciative inquiry
	41 How do people’s expectations of their employers affect the way they work?
		Psychological contract
	42 What can you do to make training a good investment?
		Social learning theory
	43 How do I take account of the forces for and against change?
		Force field analysis
	44 How can you make a workplace fair?
		Organizational justice
	45 How do you tackle difficult people at work?
		Managing difficult people
	46 How do people really make decisions?
		The bounded rationality model of decision making
	47 How can good conversations change organizations?
		Conversational approaches to change
	48 How can metaphors help managers change their organizations?
		Organizational metaphors
	49 How can you make work less stressful?
		The vitamin model of stress
	50 What can we do to make our writing more readable?
		FOG Index of Readability