The TQM Journal, Volume 20 Issue 4: The International Review Of Organizational Improvement Kansei affective Engineering Design

Cover......Page 1
Contents......Page 2
Editorial Advisory Board......Page 4
Guest Editorial......Page 5
Introduction......Page 10
Methods of Kansei engineering......Page 11
Japanese-style refrigerator......Page 12
Shampoo and treatment......Page 13
Kansei engineering system for home and kitchen design......Page 14
Kansei ergonomics......Page 15
Concluding remarks......Page 16
References......Page 17
Corresponding author
Mitsuo Nagamach......Page 18
1. Introduction......Page 19
2. From sensitivity to Kansei......Page 20
3. Kansei/affective engineering......Page 21
3.3 Span the semantic space......Page 23
3.4 Span the space of properties......Page 24
3.5 Synthesis......Page 25
4. From Kansei/engineering to affective engineering design and attractive
quality creation
......Page 26
References......Page 30
Corresponding author
Jens J. Dahlgaard
......Page 31
1. Introduction......Page 32
Kansei Engineering Approach For Total Quality Design And Continuous Innovation......Page 44
2. Design of intangible events for tangible product......Page 33
3.1 SENSE (sensitive customer experience)......Page 34
3.4 ACT (physical customer experience)......Page 35
4.1 INAX “SATIS”......Page 36
4.2 Nissan “X-TRAIL”......Page 37
4.3 Canvas bag produced by a small Kyoto company “Ichizawa Hampu”......Page 38
4.4 Football J1 team “Albirex Niigata”......Page 39
5. Relationship between functional benefit and customer experiences......Page 40
References......Page 42
Corresponding author Shin’ya Nagasawa......Page 43
1. Introduction......Page 58
2.1 Types of floers......Page 59
2.3 Relationship between colors and......Page 60
3.1 Development of the flowr database......Page 61
4.2 Selection of arrangement shape......Page 62
4.3 Selection of flowe combinations......Page 63
5.2 Algorithm......Page 64
5.3 Application examples......Page 65
Corresponding author
Keiko Ishihara
......Page 67
1. Introduction......Page 68
2.1 Design......Page 70
3. General results......Page 71
5. Conclusion and future work......Page 72
References......Page 74
Corresponding author
Parul Nanda
......Page 75
Introduction......Page 76
The framework of visual product experience......Page 77
Measuring visual experience of product form......Page 79
Design of semantic differential scales......Page 81
Methodology......Page 82
Part 2: Brand associations and aspirations......Page 83
Part 3: Appreciation (aesthetic appeal)......Page 84
Part 5: Comprehension (elicited expressions)......Page 85
Results......Page 86
Study approach......Page 88
Notes......Page 89
References......Page 90
Corresponding author
Anders Warell
......Page 91
1. Introduction......Page 92
2.1 Kansei engineering......Page 94
2.2 Our methodology......Page 95
2.3 Implications for product and pack development......Page 97
3. Natural evaluative language generation......Page 98
3.1 Tool 1: exploration of the semantics......Page 99
3.3 Case study: natural evaluative language generation for a cleaner bottle......Page 100
4.2 Tool 4: concept de nition and selection......Page 101
5. Tools 5 and 6 – consumer survey and interpretation......Page 104
5.3 Case study: interpretation of data from glass bottles for adult sauce......Page 106
6. Summary......Page 107
Corresponding author
Cathy Barnes
......Page 108
Abstract......Page 109
1998).......Page 110
2. The proposed framework model......Page 111
3. Conducting the study......Page 113
Participants......Page 117
Correspondence analysis of perceived affective values......Page 118
Commonly desired feelings for waiting areas......Page 119
Experimental results on design attribute associations for calm feeling......Page 122
5. Discussion and conclusions......Page 124
Managerial implications......Page 125
References......Page 126
Corresponding author
Ebru Ayas
......Page 128