The Technology Procurement Handbook: A Practical Guide to Digital Buying

Cover
Contents
About the author
Acknowledgements
List of figures and tables
List of abbreviations
Preface
01 Setting the scene for the next-generation technology procurement
	Technology is at the heart of Procurement 4.0
	Evolution of the procurement organizational model
	Procurement battle plan
	Changes in technology departments and their perception of the new procurement
	References
02 Four pillars of technology procurement
	ITIL service lifecycle
	Project management lifecycle
	Strategic procurement process
	TCO of a technology service
	Four pillars mapped together: integrated planning in technology procurement
	References
03 Technology basics for procurement professionals
	Cloud computing model
	Software development: build or buy?
	Software licensing basics
	Software support and maintenance
	Summary view of technological options and associated costs
	References
04 Relationship management in procurement
	Management of relationships with technology suppliers
	Stakeholder relationship management
	Relationship management in negotiations
	Corporate social responsibility and relationships with community
	Conflict resolution
	References
05 Deep dive into the procurement process
	Step 1: Initiate a sourcing project
	Step 2: Identify business needs and study the market
	Step 3: Specify requirements
	Step 4: Define a sourcing strategy
	Step 5: Select a supplier and award a contract
	Step 6: Manage a contract and supplier relationship
	Step 7: Review results and close
	Source-to-contract process
	References
06 Practical advice and case studies on technology procurement
	SaaS commercial checklist
	Success factors for technology projects
	Case studies
	References
07 US legislation and regulation on agile deployment and contracting and performance-based management
	Attributes of Agile by GAO
	Flexibility permitted by the Federal Acquisition Regulation (FAR)
	Modular contracting
	Performance-based management of technology projects
	References
08 Procurement 3.1: Agile, lean, and value delivery today
	The path to procurement agility
	Lean management
	Procurement digitalization
	Value generation
	Change management and communication
	References
09 Conclusion
	References
Index