The State of Access: Success and Failure of Democracies to Create Equal Opportunities (Innovative Governance in the 21st Century)

Table of Contents......Page 6
Preface......Page 10
The Castle and the Village: The Many Faces of Limited Access......Page 16
Toward a Participatory Inclusion: A Gender Analysis of Community Forestry in South Asia......Page 50
Access to Government in Eastern Europe: Environmental Policymaking in Hungary......Page 84
Economic Entitlements: Facilitating Immigrant Entrepreneurship......Page 108
Appropriate Fit: Service Delivery beyond Bureaucracy......Page 130
Revenues and Access to Public Benefits......Page 150
Bureaucratic Bias and Access to Public Services: The Fight against Non-Take-Up......Page 161
Providing Services to the Marginalized: Anatomy of an Access Paradox......Page 180
Calling 311: Citizen Relationship Management in Miami-Dade County......Page 204
Demanding to Be Served: Holding Governments to Account for Improved Access......Page 220
Access to Justice in the United States: Narrowing the Gap between Principle and Practice......Page 242
Legal Empowerment of the Poor: Innovating Access to Justice......Page 263
The Dynamics of Access: Understanding "the Mismatch"......Page 288
Contributors......Page 300
Index......Page 304