The rules of management: a definitive code for managerial success

Cover......Page 1
Title Page......Page 4
Copyright......Page 5
Contents......Page 6
Introduction......Page 12
Managing your team......Page 17
 1 Get them emotionally involved......Page 19
 2 Know what a team is and how it works......Page 21
 3 Set realistic targets - no, really realistic......Page 23
 4 Hold effective meetings . . .......Page 25
 5 . . . No, really effective......Page 27
 6 Make meetings fun......Page 29
 7 Make your team better than you......Page 31
 8 Know your own importance......Page 33
 9 Set your boundaries......Page 35
 10 Be ready to prune......Page 37
 11 Offload as much as you can - or dare......Page 39
 12 Let them make mistakes......Page 41
 13 Accept their limitations......Page 43
 14 Encourage people......Page 45
 15 Be very, very good at finding the right people......Page 47
 16 Hire raw talent......Page 49
 17 Take the rap......Page 51
 18 Give credit to the team when it deserves it......Page 53
 19 Get the best resources for your team......Page 55
 20 Celebrate......Page 57
 21 Keep track of everything you do and say......Page 59
 22 Be sensitive to friction......Page 61
 23 Create a good atmosphere......Page 63
 24 Inspire loyalty and team spirit......Page 65
 25 Have and show trust in your staff......Page 67
 26 Respect individual differences......Page 69
 27 Listen to ideas from others......Page 71
 28 Adapt your style to each team member......Page 73
 29 Let them think they know more than you (even if they don't)......Page 75
 30 Don't always have to have the last word......Page 77
 31 Understand the roles of others......Page 79
 32 Ensure people know exactly what is expected of them......Page 81
 33 Have clear expectations......Page 83
 34 Use positive reinforcement motivation......Page 85
 35 Don't try justifying stupid systems......Page 87
 36 Be ready to say yes......Page 89
 37 Train them to bring you solutions, not problems......Page 91
Managing yourself......Page 93
 38 Work hard......Page 95
 39 Set the standard......Page 97
 40 Enjoy yourself......Page 99
 41 Don't let it get to you......Page 101
 42 Know what you are supposed to be doing......Page 103
 43 Know what you are actually doing......Page 105
 44 Value your time......Page 107
 45 Be proactive, not reactive......Page 109
 46 Be consistent......Page 111
 47 Set realistic targets for yourself - no, really realistic......Page 113
 48 Have a game plan, but keep it secret......Page 115
 49 Get rid of superfluous rules......Page 117
 50 Learn from your mistakes......Page 119
 51 Be ready to unlearn - what works, changes......Page 121
 52 Cut the crap - prioritize......Page 123
 53 Cultivate those in the know......Page 125
 54 Know when to kick the door shut......Page 127
 55 Fill your time productively and profitably......Page 129
 56 Have a Plan B and a Plan C......Page 131
 57 Capitalize on chance - be lucky, but never admit it......Page 133
 58 Recognize when you're stressed......Page 135
 59 Manage your health......Page 137
 60 Be prepared for the pain and pleasure......Page 139
 61 Face the future......Page 141
 62 Head up, not head down......Page 143
 63 See the wood and the trees......Page 145
 64 Know when to let go......Page 147
 65 Be decisive, even if it means being wrong sometimes......Page 149
 66 Adopt minimalism as a management style......Page 151
 67 Visualize your blue plaque......Page 153
 68 Have principles and stick to them......Page 155
 69 Follow your intuition......Page 157
 70 Be creative......Page 159
 71 Don't stagnate......Page 161
 72 Be flexible and ready to move on......Page 163
 73 Remember the object of the exercise......Page 165
 74 Remember that none of us has to be here......Page 167
 75 Go home......Page 169
 76 Keep learning - especially from the opposition......Page 171
 77 Be passionate and bold......Page 173
 78 Plan for the worst, but hope for the best......Page 175
 79 Let the company see you are on its side......Page 177
 80 Don't bad-mouth your boss......Page 179
 81 Don't bad-mouth your team......Page 181
 82 Accept that some things bosses tell you to do will be wrong......Page 183
 83 Accept that bosses are as scared as you are at times......Page 185
 84 Avoid straitjacket thinking......Page 187
 85 Act and talk as if one of them......Page 189
 86 If in doubt, ask questions......Page 191
 87 Show you understand the viewpoint of underlings and overlings......Page 193
 88 Add value......Page 195
 89 Don't back down - be prepared to stand your ground......Page 197
 90 Don't play politics......Page 199
 91 Don't slag off other managers......Page 201
 92 Share what you know......Page 203
 93 Don't intimidate......Page 205
 94 Be above interdepartmental warfare......Page 207
 95 Show that you'll fight to the death for your team......Page 209
 96 Aim for respect rather than being liked......Page 211
 97 Do one or two things well and avoid the rest......Page 213
 98 Seek feedback on your performance......Page 215
 99 Maintain good relationships and friendships......Page 217
 100 Build respect - both ways - between you and your customers......Page 219
 101 Go the extra mile for your customers......Page 221
 102 Be aware of your responsibilities......Page 223
 103 Be straight at all times and speak the truth......Page 225
 104 Don't cut corners - you'll get found out......Page 227
 105 Find the right sounding board......Page 229
 106 Be in command and take charge......Page 231
 107 Be a diplomat for the company......Page 233
The Rules for entrepreneurs......Page 235
 1 Don't borrow money......Page 237
 2 Find a balance......Page 239
 3 Plan for the worst......Page 241
 4 Have a mission......Page 243
 5 Be brutally honest......Page 245
 6 Get all the help you can......Page 247
 7 Set up a strong culture......Page 249
 8 Don't say yes to everything......Page 251
 9 Stick by your decisions......Page 253
 10 Your time is everyone's time......Page 255
End game......Page 257
Had enough yet . . .?......Page 259