The Project Administrator: Perspectives to Project Support Services

The Project Administrator
Perspectives to  Project Support Services
The Project Administrator
Perspectives to  Project Support Services
Contents
Preface
	Purpose Statement
Chapter 1
Project Management Essentials
	1.1. Introduction
	1.2. The Nature, Scope, and Context of Projects
		1.2.1. Components of Projects
		1.2.2. The Project Context
	1.3. Key Stakeholders in Projects
	1.4. Project Life Cycle
		1.4.1. Phase 1: Conceptualization and Initiation
		1.4.2. Phase 2: Project Planning
		1.4.3. Phase 3: Project Execution
		1.4.4. Phase 4: Monitoring and Controlling
		1.4.5. Phase 5: Project Termination or Closure
	1.5. Project Knowledge Areas
	1.6. Project Management Methodologies
		1.6.1. Conventional Approach
		1.6.2. Contemporary Approaches
	1.7. Project Management Standards
	Conclusion
	Quick Review Questions
	References
	Additional Reading
Chapter 2
Project Support Services and the Role of the Project Administrator
	2.1. Introduction
	2.2. Project Support Services: An Overview
	2.3. Support Services during the Project  Life Cycle
		2.3.1. Conceptualization or Initiation
		2.3.2. Planning
		2.3.3. Execution
		2.3.4. Monitoring and Control
		2.3.5. Termination or Closure
	2.4. Support Services Per Project  Knowledge Area
	2.5. The Role and Responsibilities  of a Project Administrator
		2.5.1. The Project Assistant
		2.5.2. The Project Coordinator
		2.5.3. The Project Manager
		2.5.4. The Project Director
		2.5.5. The Project Administrator
			2.5.5.1. Qualifications
			2.5.5.2. Responsibilities
	Conclusion
	Quick Review Questions
	Additional Reading
Chapter 3
Support through Organizational and Project Governance Arrangements
	3.1. Introduction
	3.2. Fundamental Organizational Perspectives
	3.3. Typical Organizational Structures
		3.3.1. Functional or Hierarchical Structures
		3.3.2. Matrix Structures
			3.3.2.1. Pure Project-Based Structures
	3.4. Project Governance Bodies  and Support Arrangements
		3.4.1. Project Steering Committees
		3.4.2. Project Sponsors
		3.4.3. Program Managers
	3.5. Project Support Structures
		3.5.1. Project Offices (PO) and Project Management  Units (PMUs)
		3.5.2. Project Support Offices (PSO)
		3.5.3. Project Management Offices (PMO)
	3.6. Administrative Support in Organizational Structures and Governance Bodies
		3.6.1. Organizational Project Capacity Support
		3.6.2. Office Administration
		3.6.3. Project Data Capturing
			3.6.3.1. Manual Data Capture
			3.6.3.2. Automated Data Capture
		3.6.4. Contract Administration
		3.6.5. Conducting Administrative Audits
		3.6.6. Establishing Project Resource Centers
	Conclusion
	Quick Review Questions
	References
	Additional Reading
Chapter 4
Support Services  for Project Planning
	4.1. Introduction
	4.2. Project Planning Essentials
		4.2.1. Product-Based Planning
		4.2.2. Phased-Based Planning
	4.3. The Role of Project Administrators  in Planning
		4.3.1. Selecting and Prioritizing Projects
			4.3.1.1. Organizational Readiness
			4.3.1.2. Service Providers (External Suppliers)
			4.3.1.3. Contractual Assessments
			4.3.1.4. Technical Assessments
		4.3.2. Preparing Project Proposals
		4.3.3. Staff Planning, Support, and Advice
		4.3.4. Planning Technique Support
			4.3.4.1. Calculating Duration
		4.3.5. Procurement Planning Support
		4.3.6. Risk Planning Support
		4.3.7. Quality Planning Assistance
		4.3.8. Communication Planning Assistance
			4.3.8.1. Reporting
			4.3.8.2. Communication Plan
		4.3.9. Assist with Project Budgeting
	Conclusion
	Quick Review Questions
	Additional Reading
Chapter 5
Project Controls, Reviews  and Reporting Support
	5.1. Introduction
	5.2. The Nature of Project Controls
		5.2.1. Control Information
		5.2.2. Task-Tracking
		5.2.3. Team Controls
		5.2.4. Cost Controls
	5.3. Project Review and Status Support
		5.3.1. Formative Phase Reviews
		5.3.2. Change Reviews
		5.3.3. Risk Reviews
		5.3.4. Quality Reviews
		5.3.5. Summative or Post-Implementation Reviews
	5.4. Document Administration
		5.4.1. Project Team Documentation
		5.4.2. Budget Administration Documentation
		5.4.3. Meeting Administration Documentation
		5.4.4. Technical Document Administration
		5.4.5. Project Outline, Brief and Charter Document
		5.4.6. Project Feasibility Documentation
		5.4.7. Project Business Plans
		5.4.8. Project Change Documentation
		5.4.9. Progress Report Documentation
		5.4.10. Project Closure Reports
		5.4.11. Impact Assessment Documentation
	5.5. Project Administration Reviews
	Conclusion
	Quick Review Questions
	Additional Reading
Chapter 6
Project Team Support  and Self-Management
	6.1. Introduction
	6.2. Supporting Project Team Development
		6.2.1. Characteristics of Effective Project Teams
	6.3. Team-Building Support
		6.3.1. Phases of Team Development
	6.4. Dealing with Team Conflict
		6.4.1. Causes of Conflict
	6.5. Supporting Team Performance
		6.5.1. Team Assessment and Performance Appraisals
		6.5.2. Monitoring Project Progress Per Milestone
		6.5.3. Identifying Developmental Needs
	6.6. Supporting Project Management  Across Cultures
		6.6.1. Overcoming Cultural Stereotyping
	6.7. Self-Management
		6.7.1. Self-Awareness
		6.7.2. Self-Motivation, Personal Goal-Setting, and Prioritization
		6.7.3. Positive and Productive Work Habits
		6.7.4. Stress-Resistance
		6.7.5. Time Management
	6.8. Personal Values, Ethics, and Professionalism
		6.8.1. Project Codes of Ethics and Professional Conduct
		6.8.2. PMI’s Ethical Decision-Making Framework
		6.8.3. Conflict of Interest
	Conclusion
	Quick Review Questions
	References
	Additional Reading
Glossary
	Project Process Concepts
	Project Role-Players
	Project Governance and Support Structures
About the Author
Index
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