The Licensing Exam Review Guide in Nursing Home Administration: Fifth Edition

Contents......Page 6
Format of the National Exam......Page 10
The One Best Answer Testing Format......Page 11
Deciding What the Question Is......Page 12
Strategies for Test Taking......Page 13
DOMAINS OF PRACTICE......Page 16
Part One: Management, Governance, Leadership......Page 18
1.1.1 Levels of Management......Page 28
1.1.2 Line–Staff Relationships......Page 30
1.2 Forecasting......Page 31
1.3.1 Why Plan?......Page 33
1.3.2 Steps in Planning......Page 34
1.4 Organizing......Page 36
1.6.1 Policy Making......Page 42
1.6.3 Leadership......Page 43
1.6.4 Power and Authority......Page 49
1.6.5 Communication Skills......Page 50
1.6.6 Organizational Norms and Values......Page 54
1.6.7 Additional Related Concepts......Page 57
1.7 Comparing and Controlling Quality......Page 59
1.7.2 Diagnosing/Organizational Quality......Page 60
1.8 Innovating......Page 65
1.9.1 The Turn to Marketing......Page 66
1.9.2 The “Marketing” of Health Care......Page 67
1.9.3 Developing a Marketing Strategy......Page 68
Part Two: Human Resources......Page 72
2.1 Organizational Patterning of the Nursing Facility and Its Staff......Page 74
2.3 Planning Employment Needs: Writing Job Descriptions......Page 82
2.6 Hiring Staff......Page 85
2.7 Training Staff......Page 90
2.8 Retaining Employees......Page 91
2.9 Evaluating Employees......Page 98
2.10 Paying Employees......Page 100
2.11 Disciplining Employees......Page 101
Part Three: Finance/Business......Page 102
Legal and Business Terminology: Sources of Law, the Court Systems......Page 124
Legal Terminology......Page 125
Risks Assumed by the Operation of A Long-Term Care Facility......Page 129
Part Four: Environment: The Industry: Its Laws and Regulations......Page 132
Industry Overview......Page 134
42 CFR Part 431 et al.: Medicare and Medicaid; Requirements for Long-Term Care Facilities and Nurse Aide Training and Competency Evaluation Programs......Page 136
483.1 Basis and Scope......Page 137
483.10 Resident Rights......Page 138
483.12 Admission, Transfer, and Discharge Rights......Page 140
483.13 Resident Behavior and Facility Practices......Page 141
483.20 Resident Assessment......Page 142
483.25 Quality of Care......Page 143
483.35 Dietary Services......Page 145
483.60 Pharmacy Services......Page 146
483.70 Physical Environment......Page 147
483.75 Administration......Page 148
Medicare and Medicaid......Page 151
The Life Safety Code®......Page 152
Americans With Disabilities Act......Page 158
Management and Labor Legislation and Regulations......Page 160
Health Planning......Page 163
Joint Commission on Accreditation of Healthcare Organizations (JCAHO)......Page 164
Part Five: Patient/Resident Care......Page 166
The Aging Process: Overview and Theories......Page 168
Medical And Related Terms......Page 169
The Aging Process As It Relates to Diseases Common to the Nursing Home Population......Page 193
Rationale for Answers to Questions 1–31......Page 206
Answer Key......Page 210