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ویرایش: [Sixteenth ed.]
نویسندگان: Joseph A. DeVito
سری:
ISBN (شابک) : 9780136968474, 1292439556
ناشر:
سال نشر: 2022
تعداد صفحات: [431]
زبان: English
فرمت فایل : PDF (درصورت درخواست کاربر به PDF، EPUB یا AZW3 تبدیل می شود)
حجم فایل: 71 Mb
در صورت تبدیل فایل کتاب The interpersonal communication book به فرمت های PDF، EPUB، AZW3، MOBI و یا DJVU می توانید به پشتیبان اطلاع دهید تا فایل مورد نظر را تبدیل نمایند.
توجه داشته باشید کتاب کتاب ارتباطات بین فردی نسخه زبان اصلی می باشد و کتاب ترجمه شده به فارسی نمی باشد. وبسایت اینترنشنال لایبرری ارائه دهنده کتاب های زبان اصلی می باشد و هیچ گونه کتاب ترجمه شده یا نوشته شده به فارسی را ارائه نمی دهد.
"این چاپ شانزدهم مانند نسخه های قبلی خود پوشش عمیقی از ارتباطات بین فردی، تلفیق نظریه و تحقیق از یک سو و مهارت های عملی از سوی دیگر ارائه می دهد. اساس فلسفی کتاب همچنان مفهوم انتخاب است. انتخاب در ارتباطات بین فردی نقش محوری دارد. همانطور که در زندگی به طور کلی است. شما به عنوان گوینده و شنونده، مرتباً در هر مرحله از فرآیند ارتباط با نقاط انتخابی روبرو می شوید: چه می گویید؟ چه زمانی آن را می گویید؟ چگونه می گویید؟ از طریق چه کانالی. آیا باید آن را بگویید؟ ارتباط بین فردی همیشه یکی از مهمترین شایستگی هایی است که افراد برای عملکرد مؤثر در روابط شخصی و در دنیای کار به آن نیاز دارند. امروز اهمیت بیشتری دارد. ما باید بیاموزیم که چگونه در عصر کووید-19 بهترین راه را حفظ کنیم و روابط نزدیک خود را حفظ کنیم و یاد بگیریم که چگونه با نابرابری های اجتماعی و نژادی و با هویت های جنسیتی بسیار متفاوت از مردان یا زنان ساده برخورد کنیم. ارتباطات بین فردی همه مشکلاتی را که جهان اکنون با آن مواجه است حل نخواهد کرد، اما یک عنصر ضروری از دنیای بهتری است که همه ما به آن امیدواریم"--
"Like its predecessors, this sixteenth edition provides in-depth coverage of interpersonal communication, blending theory and research on the one hand and practical skills on the other. The book's philosophical foundation continues to be the concept of choice. Choice is central to interpersonal communication, as it is to life in general. As speaker and listener, you're regularly confronted with choice points at every stage of the communication process: What do you say? When do you say it? How do you say it? Through what channel should you say it? And so on. In large part, the choices you make will determine the effectiveness of your messages and your relationships. Author's major task in revising this edition, then, was to provide the theory, research, and skills that will prove helpful in this ever-changing world. Interpersonal communication has always been among the most important of all competencies people need to function effectively in personal relationships and in the world of work. Today, it's even more important. We need to learn how best to maintain contact and close relationships in the age of COVID-19 and to learn how to deal effectively with social and racial inequalities and with gender identities very different from the simple male or female. Interpersonal communication will not solve all the problems the world now faces, but it's an essential ingredient of the better world we all hope for"--
Cover Title Page Copyright Brief Contents Contents Specialized Contents Welcome to The Interpersonal Communication Book Acknowledgments Global Edition Acknowledgments Part One: Preliminaries to Interpersonal Communication Chapter 1. Foundations of Interpersonal Communication The Benefits of Studying InterpersonalCommunication Personal Benefits Professional Benefits Personal and Professional Choices The Elements of Interpersonal Communication Source–Receiver Messages Channel Noise Context Effects Ethics The Principles of Interpersonal Communication Interpersonal Communication Varies in Mindfulness Interpersonal Communication Exists on a Continuum Interpersonal Communication Is Transactional Interpersonal Communication Is Purposeful Interpersonal Communication Is Ambiguous Interpersonal Communication Refers to Content and Relationship Interpersonal Communication Is a Series of Punctuated Events Interpersonal Communication Is Inevitable, Irreversible, and Unrepeatable Summary of Concepts Summary of Skills Key Terms Chapter 2. Culture and Interpersonal Communication Culture The Importance of Cultural Awareness The Transmission of Culture The Aim of a Cultural Perspective Cultural Differences Individual and Collective Orientation High- and Low-Context Cultures Power Distance Masculine and Feminine Cultures High-Ambiguity-Tolerant and Low-Ambiguity-Tolerant Cultures Long- and Short-Term Orientation Indulgence and Restraint Principles for Effective Intercultural Communication Educate Yourself Recognize Differences Confront Your Stereotypes Reduce Your Ethnocentrism Anticipate Culture Shock Adjust Your Communication Summary of Concepts Summary of Skills Key Terms Chapter 3. Perception of the Self and Others The Self in Interpersonal Communication Self-Concept Self-Awareness Self-Esteem Perception in Interpersonal Communication Stage One: Stimulation Stage Two: Organization Stage Three: Interpretation–Evaluation Stage Four: Memory Stage Five: Recall Impression Formation Impression Formation Processes Increasing Accuracy in Impression Formation Impression Management: Goals and Strategies To Be Liked: Affinity-Seeking and Politeness Strategies To Be Believed: Credibility Strategies To Excuse Failure: Self-Handicapping Strategies To Secure Help: Self-Deprecating Strategies To Hide Faults: Self-Monitoring Strategies To Be Followed: Influencing Strategies To Confirm Self-Image: Image-Confirming Strategies Summary of Concepts Summary of Skills Key Terms Part Two: Interpersonal Messages Chapter 4. Verbal Messages Principles of Verbal Messages Messages Are Packaged Message Meanings Are in People Meanings Are Denotative and Connotative Messages Vary in Abstraction Messages May Be Metacommunication Messages Vary in Politeness Messages Can Be Onymous or Anonymous Messages Can Deceive Messages Vary in Assertiveness Confirmation and Disconfirmation Racism Ageism Heterosexism Sexism Cultural Identifiers Verbal Message Competence Extensionalize: Avoid Intensional Orientation See the Individual: Avoid Allness Distinguish Between Facts and Inferences: Avoid Fact–Inference Confusion Discriminate Among: Avoid Indiscrimination Talk about the Middle: Avoid Polarization Update Messages: Avoid Static Evaluation Summary of Concepts Summary of Skills Key Terms Chapter 5. Nonverbal Messages Principles of Nonverbal Communication Nonverbal Messages Interact with Verbal Messages Nonverbal Messages Help Manage Impressions Nonverbal Messages Create Immediacy Nonverbal Messages Help Form Relationships Nonverbal Messages Structure Conversation Nonverbal Messages Can Influence and Deceive Nonverbal Messages Are Crucial for Expressing Emotions Channels of Nonverbal Communication Body Messages Facial Communication Eye Communication Touch Communication Paralanguage Silence Spatial Messages and Territoriality Artifactual Communication Olfactory Messages Temporal Communication Nonverbal Communication Competence Encoding Skills Decoding Skills Summary of Concepts Summary of Skills Key Terms Chapter 6. Listening The Process and Skills of Listening Stage One: Receiving Stage Two: Understanding Stage Three: Remembering Stage Four: Evaluating Stage Five: Responding Listening Barriers Physical and Mental Distractions Biases and Prejudices Lack of Appropriate Focus Premature Judgment Hearing Impairment Styles of Effective Listening Empathic Listening Polite Listening Critical Listening Active Listening Culture, Gender, and Listening Culture and Listening Gender and Listening Summary of Concepts Summary of Skills Key Terms Chapter 7. Emotional Messages Principles of Emotions and Emotional Messages Emotions May Be Primary or Blended Emotions Involve Both Body and Mind Emotional Expression Uses Multiple Channels Emotional Expression Is Governed by Display Rules Emotional Expression Can Be Used Strategically Emotional Expression Has Consequences Emotions May Be Adaptive and Maladaptive Emotions Are Contagious Obstacles to Communicating Emotions Personality Factors Inadequate Interpersonal Skills Societal and Cultural Customs Fear Emotional Competence Emotional Expression Emotional Responding Summary of Concepts Summary of Skills Key Terms Chapter 8. Conversational Messages Principles of Conversation The Principle of Process The Principle of Cooperation The Principle of Expressiveness The Principle of Politeness The Principle of Dialogue The Principle of Turn Taking Conversational Disclosure Revealing Yourself Influences on Self-Disclosure Rewards and Dangers of Self-Disclosure Guidelines for Self-Disclosure Everyday Conversations Small Talk Introductions Excuses Apologies Favors Compliments Advice Summary of Concepts Summary of Skills Key Terms Part Three: Interpersonal Relationships Chapter 9. Interpersonal Relationship Stages, Communication, and Theories Relationship Stages Contact Involvement Intimacy Deterioration Repair Dissolution Movement among the Stages Relationship Communication Communicating in Developing and Maintaining Relationships Communicating in Deteriorating and Dissolving Relationships Communicating in Relationship Repair Relationship Theories Attraction Theory Relationship Rules Theory Relationship Dialectics Theory Social Exchange Theory Equity Theory Politeness Theory Summary of Concepts Summary of Skills Key Terms Chapter 10. Interpersonal Relationship Types Friendship Relationships Definition and Characteristics Friendship Types Friendship Needs Friendship and Communication Friendship, Culture, and Gender Love Relationships Love Types Love and Communication Love, Culture, and Gender Family Relationships Characteristics of Families Couple Types Family Types Family and Communication Families, Culture, and Gender Workplace Relationships Workplace Communication Networking Relationships Mentoring Relationships Romantic Relationships at Work Online Relationships Tweeting Blogging Social/Workplace Networking The Dark Side of Interpersonal Relationships Jealousy Violence Summary of Concepts Summary of Skills Key Terms Chapter 11. Interpersonal Conflict and Conflict Management Preliminaries to Interpersonal Conflict Definition of Interpersonal Conflict Myths about Interpersonal Conflict Interpersonal Conflict Issues Principles of Interpersonal Conflict Conflict Is Inevitable Conflict Can Have Negative and Positive Effects Conflict Is Influenced by Culture and Gender Conflict Styles Have Consequences Conflict Management Is a Multistep Process Conflict Management Strategies Win–Lose and Win–Win Strategies Avoidance and Active Fighting Strategies Force and Talk Strategies Face-Attacking and Face-Enhancing Strategies Verbal Aggressiveness and Argumentativeness Strategies Summary of Concepts Summary of Skills Key Terms Chapter 12. Interpersonal Power and Influence Principles of Power and Influence Some People Are More Powerful Than Others Power Can Be Shared Power Can Be Increased or Decreased Power Follows the Principle of Less Interest Power Generates Privilege Power Is Influenced by Culture Relationship, Person, and Message Power Power in the Relationship Power in the Person Power in the Message Resisting Power and Influence Misuses of Power Sexual Harassment Bullying Power Plays Prosocial Communication The Nature of Prosocial Communication Factors Influencing Prosocial Communication Examples of Prosocial Communication Effects of Prosocial Communication Summary of Concepts Summary of Skills Key Terms Glossary References Credits Index A B C D E F G H I J K L M N O P Q R S T U V W Y Z