The Human-Computer Interaction Handbook: Fundamentals, Evolving..

Front cover......Page 1
CONTENTS......Page 8
CONTRIBUTORS......Page 12
ADVISORY BOARD......Page 16
SERIES FOREWORD......Page 18
FOREWORD......Page 20
PREFACE......Page 22
ABOUT THE EDITORS......Page 24
Introduction......Page 28
Part I: HUMANS IN HCI......Page 52
CHAPTER 1. PERCEPTUAL-MOTOR INTERACTION: SOME IMPLICATIONS FOR HCI......Page 54
CHAPTER 2. HUMAN INFORMATION PROCESSING: AN OVERVIEW FOR HUMAN-COMPUTER INTERACTION......Page 70
CHAPTER 3. MENTAL MODELS IN HUMAN-COMPUTER INTERACTION......Page 90
CHAPTER 4. EMOTION IN HUMAN-COMPUTER INTERACTION......Page 104
CHAPTER 5. COGNITIVE ARCHITECTURE......Page 120
CHAPTER 6. TASK LOADING AND STRES IN HUMAN-COMPUTER INTERACTION: THEORETICAL FRAMEWORKS AND MITIGATION STRATEGIES......Page 142
CHAPTER 7. MOTIVATING, INFLUENCING, AND PERSUADING USERS: AN INTERTRODUCTION TO CAPTOLOGY......Page 160
CHAPTER 8. HUMAN-ERROR IDENTIFICATION IN HUMAN-COMPUTER INTERACTION......Page 174
Part II: COMPUTERS IN HCI......Page 186
CHAPTER 9. INPUT TECHNOLOGIES AND TECHNIQUES......Page 188
CHAPTER 10. SENSOR-AND RECOGNITION-BASED INPUT FOR INTERACTION......Page 204
CHAPTER 11. VISUAL DISPLAYS......Page 228
CHAPTER 12. HAPTIC INTERFACE......Page 256
CHAPTER 13. NONSPEECH AUDITORY OUTPUT......Page 274
CHAPTER 14. NETWORK-BASED INTERACTION......Page 292
CHAPTER 15. WEARABLE COMPUTERS......Page 322
CHAPTER 16. DESIGN OF COMPUTER WORKSTATIONS......Page 340
Part III: DESIGNING HUMAN-COMPUTER INTERACTIONS......Page 354
CHAPTER 17. VISUAL DESIGN PRINCIPLES FOR USABLE INTERFACES......Page 356
CHAPTER 18. GLOBAL/INTERCULTURAL USER INTERFACE DESIGN......Page 382
CHAPTER 19. CONVERSATIONAL SPEECH INTERFACES AND TECHNOLOGIES......Page 408
CHAPTER 20. MULTIMEDIA USER INTERFACE DESIGN......Page 420
CHAPTER 21. MULTIMODAL INTERFACES......Page 440
CHAPTER 22. ADAPTIVE INTERFACES AND AGENTS......Page 460
CHAPTER 23. MOBILE INTERACTION DESIGN IN THE AGE OF EXPERIENCE ECOSYSTEMS......Page 486
CHAPTER 24. TANGIBLE USER INTERFACES......Page 496
CHAPTER 25. ACHIEVING PSYCHOLOGICAL SIMPLICITY: MEASURES AND METHODS TO REDUCE COGNITIVE COMPLEXITY......Page 516
CHAPTER 26. INFORMATION VISUALIZATION......Page 536
CHAPTER 27. GROUPWARE AND COMPUTER-SUPPORTED COOPERATIVE WORK......Page 572
CHAPTER 28. HCI AND THE WEB......Page 586
CHAPTER 29. HUMAN-CENTERED DESIGN OF DECISION-SUPPORT SYSTEMS......Page 600
CHAPTER 30. ONLINE COMMUNITIES......Page 630
CHAPTER 31. VIRTUAL ENVIRONMENTS......Page 648
CHAPTER 32. HUMAN-COMPUTER INTERACTION VIEWED FROM THE INTERSECTION OF PRIVACY, SECURITY, AND TRUST......Page 666
Part IV: APPLICATION/DOMAIN SPECIFIC DESIGN......Page 686
CHAPTER 33. HUMAN-COMPUTER INTERACTION IN HEALTH CARE......Page 688
CHAPTER 34. WHY WE PLAY: AFFECT AND THE FUN OF GAMES......Page 706
CHAPTER 35, MOTOR VEHICLE DRIVER INTERFACES......Page 728
CHAPTER 36. HUMAN-COMPUTER INTERACTION IN AEROSPACE......Page 748
CHAPTER 37. USER-CENTERED DESIGN IN GAMES......Page 768
Part V: DESIGNING FOR DIVERSITY......Page 788
CHAPTER 38. THE DIGITAL DIVIDE: THE ROLE OF GENDER IN HUMAN COMPUTER INTERACTION......Page 790
CHAPTER 39. INFORMATION TECHNOLOGY AND OLDER ADULTS......Page 804
CHAPTER 40. HCI FOR KIDS......Page 820
CHAPTER 41. INFORMATION TECHNOLOGY FOR COGNITIVE SUPPORT......Page 838
CHAPTER 42. PHYSICAL DISABILITIES AND COMPUTING TECHNOLOGIES: AN ANALYSIS OF IMPAIRMENTS......Page 856
CHAPTER 43. PERCEPTUAL IMPAIRMENTS: NEW ADVANCEMENTS PROMOTING TECHNOLOGICAL ACCESS......Page 880
CHAPTER 44. UNIVERSAL ACCESSIBILITY AND FUNCTIONALLY ILLITERATE POPULATIONS: IMPLICATIONS FOR HCI, DESIGN, AND TESTING......Page 898
CHAPTER 45. COMPUTING TECHNOLOGIES FOR DEAF AND HARD OF HEARING USERS......Page 912
Part VI: THE DEVELOPMENT PROCESS REQUIREMENTS SPECIFICATION......Page 922
CHAPTER 46. USER EXPERIENCE AND HCI......Page 924
CHAPTER 47. REQUIREMENTS SPECIFICATIONS WITHIN THE USABILITY ENGINEERING LIFECYCLE......Page 944
CHAPTER 48. TASK ANALYSIS......Page 954
CHAPTER 49. CONTEXTUAL DESIGN......Page 976
CHAPTER 50. AN ETHNOGRAPHIC APPROACH TO DESIGN......Page 992
CHAPTER 51. PUTTING PERSONAS TO WORK: USING DATA-DRIVEN PERSONAS TO FOCUS PRODUCT PLANNING, DESIGN, AND DEVELOPMENT......Page 1018
CHAPTER 52. PROTOTYPING TOOLS AND TECHNOLOGIES......Page 1044
CHAPTER 53. SCENARIO-BASED DESIGN......Page 1068
CHAPTER 54. PARTICIPATORY DESIGN: THE THIRD SPACE IN HCI......Page 1088
CHAPTER 55. UNIFIED USER INTERFACE DEVELOPMENT: NEW CHALLENGES AND OPPORTUNITIES......Page 1110
CHAPTER 56. HCI AND SOFTWARE ENGINEERING: DESIGNING FOR USER INTERFACE PLASTICITY......Page 1134
CHAPTER 57. USABILITY TESTING: CURRENT PRACTICE AND FUTURE DIRECTIONS......Page 1156
CHAPTER 58. SURVEY DESIGN AND IMPLEMENTATION IN HCI......Page 1178
CHAPTER 59. INSPECTION-BASED EVALUATIONS......Page 1198
CHAPTER 60. MODEL-BASED EVALUATION......Page 1218
Part VII: MANAGING HCI AND EMERGING ISSUES......Page 1236
CHAPTER 61. TECHNOLOGY TRANSFER......Page 1238
CHAPTER 62. AUGMENTING COGNITION IN HCI: 21 ST CENTURY ADAPTIVE SYSTEM SCIENCE AND TECHNOLOGY......Page 1248
CHAPTER 63. HUMAN VALUES, ETHICS, AND DESIGN......Page 1268
CHAPTER 64. COST JUSTIFICATION......Page 1294
AUTHOR INDEX......Page 1318
SUBJECT INDEX......Page 1374
Back cover......Page 1386