The Goal Question Metric Method : a Practical Guide for Quality Improvement of Software Development

Acknowledgements......Page 14
Foreword......Page 16
Objectives......Page 18
Schlumberger/Tokheim......Page 19
Origin of GQM......Page 20
Outline......Page 21
Software products......Page 24
Software processes......Page 25
Software quality......Page 26
Software process improvement goals......Page 28
Shorten project cycle time......Page 29
Decrease risks......Page 30
Assessment......Page 31
Conclusions......Page 33
Assignments......Page 34
Software metrics......Page 36
Software measurement goals......Page 37
Concepts of goal-oriented software measurement......Page 38
The measurement concept: the GQM paradigm......Page 40
The improvement concept: QIP......Page 42
The organisational concept: experience factory......Page 43
Questions......Page 45
Assignments......Page 46
Cost of GQM measurement......Page 48
Effort model for routine application of GQM......Page 49
Effort model for initial introduction of GQM......Page 51
Benefits of GQM measurement programmes......Page 53
Questions......Page 54
Assignments......Page 55
Introduction......Page 58
Step 1: Establish GQM team......Page 59
Step 2: Select improvement area......Page 60
Step 3: Select application project and establish a project team......Page 61
Step 4: Create project plan......Page 62
Step 5: Training and promotion......Page 63
Assignments......Page 64
Introduction......Page 66
Step 1: Define measurement goals......Page 68
Step 2: Review or produce software process models......Page 69
Step 3: Conduct GQM interviews......Page 70
Step 4: Define questions and hypotheses......Page 72
Step 6: Define metrics......Page 73
Step 8: Produce a GQM plan......Page 74
Step 10: Produce analysis plan......Page 75
Why model the development process?......Page 76
The ETVX modelling technique......Page 77
The ETXM modelling technique......Page 78
Questions......Page 79
Assignments......Page 80
Introduction......Page 82
Manual forms of data collection......Page 83
Electronic forms of data collection......Page 84
Data collection start up and training......Page 85
Trial period......Page 86
Building a measurement support system (MSS)......Page 87
Development of an MSS......Page 88
Assignments......Page 91
Introduction......Page 92
Preparation of a feedback session......Page 93
Step 5: Save copies of slides and metrics base......Page 94
Holding a feedback session......Page 95
Cost and benefits analysis of a measurement programme......Page 96
Questions......Page 97
Assignments......Page 98
Planning......Page 102
Definition......Page 103
Data collection......Page 104
Interpretation......Page 106
Product overview......Page 108
Q.6: What is the distribution of failures after delivery?......Page 109
Q.7: What is the distribution of failures over severity classes?......Page 110
Q.22: What was the relation between module reuse and reliability?......Page 111
Q.12: What is the relation between module complexity and reliability?......Page 113
Q.8: What is the distribution of failures over detection mechanism?......Page 115
Types of severity by detection mechanism......Page 116
Q.17: What is the distribution of failure handling effort?......Page 117
Correlation of complexity versus size......Page 118
Introduction......Page 119
Goal ‘reliability’......Page 120
Goal ‘Reuse’......Page 126
Project A feedback session report......Page 128
Assignments......Page 131
Description of project B......Page 132
Planning......Page 133
Definition......Page 134
The RITME measurement support systems (MSS)......Page 136
Interpretation......Page 137
Fault finding capabilities of reviews......Page 141
Learning capabilities of reviews......Page 147
Documentation of RITME project......Page 148
RITME GQM and measurement plan......Page 149
Measurement plan......Page 155
Review form of the RITME project......Page 157
Example feedback session report of the RITME project......Page 162
Questions......Page 165
Assignments......Page 166
Description of project C......Page 168
Planning......Page 170
Definition......Page 172
Data collection......Page 174
Interpretation......Page 175
GQM plan......Page 181
Measurement plan of interrupts......Page 188
Interrupt data collection form......Page 192
Assignments......Page 193
Planning......Page 194
Definition......Page 195
Data collection......Page 196
Interpretation......Page 199
GQM plan......Page 204
Measurement plan......Page 206
Data collection form......Page 207
Assignments......Page 209
References......Page 210
Index......Page 214