The Future of Digital Work: The Challenge of Inequality: IFIP WG 8.2, 9.1, 9.4 Joint Working Conference, IFIPJWC 2020, Hyderabad, India, December 10–11, 2020, Proceedings

Front Matter ....Pages i-xi
Front Matter ....Pages 1-1
 The Future of Digital Work: The Challenge of Inequality  (Rajendra K. Bandi, Stefan Klein, Shirin Madon, Eric Monteiro, C. R. Ranjini)....Pages 3-10
Front Matter ....Pages 11-11
 Overcoming Gender Inequality in the Digital World  (Renana Jhabvala)....Pages 13-16
 Riskscapes and the Scaling of Digital Innovation: Trajectory Dynamics of Mobile Payments in Times of Crisis  (Michael Barrett)....Pages 17-20
Front Matter ....Pages 21-21
 Review of the Nexus Between Trust and Respect in Entrepreneurs’ Information-Seeking Behaviour  (Thao Orrensalo, Shahrokh Nikou)....Pages 23-37
 Entrepreneurs and ICT Technology in the Dzaleka Refugee Camp  (Suzana Brown, Patience Desire)....Pages 38-49
 Perceptions of Rwanda’s Research Environment in the Context of Digitalization: Reflections on Deficit Discourses  (Pamela Abbott, Andrew Cox)....Pages 50-64
Front Matter ....Pages 65-65
 Surviving the Gig Economy in the Global South: How Cape Town Domestic Workers Cope  (Boitumelo Lesala Khethisa, Pitso Tsibolane, Jean-Paul Van Belle)....Pages 67-85
 Social Enablers and Constraints Related to the Publication and Use of Open Government Data in a Developing Country  (Hubeidatu Nuhu, Jean-Paul Van Belle, Marita Turpin)....Pages 86-101
 Attitudes Toward and Experiences of Digital Labour in South Africa  (Cuthbert Chidoori, Jean-Paul Van Belle)....Pages 102-116
 Are Ride-Sharing Platforms Good for Indian Drivers? An Investigation of Taxi and Auto-Rickshaw Drivers in Delhi  (Anna Fleitoukh, Kentaro Toyama)....Pages 117-131
 Spatiotemporal (In)justice in Digital Platforms: An Analysis of Food-Delivery Platforms in South India  (Shyam Krishna)....Pages 132-147
 Understanding Platform Ecosystems for Development: Enabling Innovation in Digital Global Public Goods Software Platforms  (Scott Russpatrick)....Pages 148-162
Front Matter ....Pages 163-163
 Power, Technology and Empowerment  (Priyanka Pandey, Yingqin Zheng)....Pages 165-179
 Practical Affordance: EMR Use Within Outpatient Consulting on Women’s Health  (Ayushi Tandon)....Pages 180-193
 Sustainability Qualifiers of Health Management Information Systems Implementation: Case Study of DHIS2 in India  (Jyotsna Sahay, Sundeep Sahay, Arunima Sehgal Mukherjee)....Pages 194-206
 Patients’ Trust in Public Health System Mediated by Hospital Information Systems in Context of LMIC  (Harleen Kaur, Sundeep Sahay, Arunima Mukherjee)....Pages 207-221
 Building Agility in Health Information Systems to Respond to the COVID-19 Pandemic: The Sri Lankan Experience  (Pamod Amarakoon, Jørn Braa, Sundeep Sahay, Pandula Siribaddana, Roshan Hewapathirana)....Pages 222-236
 Rapid Systems Response to COVID-19: Standards Disseminated as Digital Health Packages  (Olav Poppe, Zeferino Saugene, Edem Kossi, Johan Ivar Sæbø, Jørn Braa)....Pages 237-250
 Designing for Scale: Strengthening Surveillance of Antimicrobial Resistance in Low Resource Settings  (Sundeep Sahay, Gitika Arora, Yogita Thakral, Ernst Kristian Rødland, Arunima Sehgal Mukherjee)....Pages 251-264
Front Matter ....Pages 265-265
 Digital Technology for Unmasking Labour Exploitation in Supply Chains  (Hannah Thinyane, Francisca Sassetti)....Pages 267-280
 In Technology We Trust? Human Skills & Intermediaries in Digital Retail Banking  (Soumyo Das, Bidisha Chaudhuri)....Pages 281-294
 The Five-Dimensional Space of the Futures of Work: A View to 2030  (Erran Carmel, Steve Sawyer)....Pages 295-309
 Humanoid Social Robots and the Reconfiguration of Customer Service  (Gabriella Volpe, Matthias Schulte-Althoff, David Dillmann, Emmanuelle Maurer, Yannic Niedenzu, Philipp Schließer et al.)....Pages 310-325
 The Role of Social Capital in Mediating ICT-Enabled Peace Building Efforts: A Case Study from Kenya  (Festus Mukoya, Arunima Sehgal Mukherjee)....Pages 326-340
 What Will the Future of Work Look like for IS Professionals? The Picture of Portugal  (Anabela Mesquita, Ana Paula Camarinha, Filomena Castro Lopes, Pedro Malta)....Pages 341-358
Back Matter ....Pages 359-359