the DIGITAL TRANSFORMATION of the AUTOMOtive INDUSTRy catalysts, roadmap, practice.

Preface to the Second Edition
Contents
1 Introduction
	1.1 Digitisation—A Hot Topic
	1.2 IT Development—The Exponential Function Explodes
	1.3 Transformation of the Automotive Industry
	1.4 Structure of the Book
	1.5 Defining Focus and Readership
	References
2 Information Technology as Driver of Digitisation
	2.1 Moore’s Law
	2.2 Exponential Growth also for Digitisation
	2.3 Energy Requirement of IT
	2.4 IT Security
	2.5 Handling of Personal Data
	2.6 Powerful Networks
	2.7 Technology Outlook
		2.7.1 3D Chip Architectures
		2.7.2 Flow Batteries
		2.7.3 Carbon Nanotubes
		2.7.4 Neuronal Networks
		2.7.5 Quantum Computer
	2.8 Technological Singularity
	References
3 “Digital Lifestyle”—Future Employees and Customers
	3.1 Always on
	3.2 Mobile Economy
	3.3 “Real Time” Expectation in the Mobile Ecosystem
	3.4 Sharing Economy
	3.5 Start-Up Mentality
	3.6 Innovative Work Models
		3.6.1 Digital Nomads
		3.6.2 Crowdsourcing and Liquid Workforce
		3.6.3 Wikinomics—New Ways of Cooperation
	3.7 Google—The Goal of the Digital Natives
	References
4 Technologies for Digitisation Solutions
	4.1 IT Solutions
		4.1.1 Cloud Services
		4.1.2 Big Data
		4.1.3 Mobile Applications and Apps
		4.1.4 Collaboration Tools
		4.1.5 Cognitive Computing/Artificial Intelligence
		4.1.6 Quantum Computing
	4.2 Internet of Things
	4.3 Industry 4.0
	4.4 3D Printing
	4.5 Virtual and Augmented Reality
	4.6 Wearables and Beacons
	4.7 Blockchain
	4.8 Robotics
		4.8.1 Industrial Robots
		4.8.2 Process Robots
	4.9 Drones
	4.10 Nanotechnology
	4.11 Gamification
	References
5 Vision Digitised Automotive Industry 2030
	5.1 Development of the Automotive Market
	5.2 Future Customer Expectations in the Passenger Car Area
	5.3 Digitisation Status in the Automotive Industry
	5.4 Vision Digitised Automotive Industry
		5.4.1 Mobility Services Instead of Vehicle Ownership
		5.4.2 Connected Services
		5.4.3 Autonomous Driving
		5.4.4 Electromobility
		5.4.5 Centralised Embedded IT Architecture
		5.4.6 Prototype-Free Processor-Based Development
		5.4.7 Internet-Based Multichannel Distribution
		5.4.8 Digital Transformation in Aftersales
		5.4.9 Digitised Automotive Banks
		5.4.10 Flexible Production Structures/Open Networks/Industry 4.0
		5.4.11 Automated Business Processes
		5.4.12 Cloud-Based IT Services
	5.5 Case Studies—Strategy and Approach to the Digital Transformation
		5.5.1 Status of Transformation at General Electric
		5.5.2 The Volkswagen Group
	References
6 Roadmap for Sustainable Digitisation
	6.1 Digitisation Roadmap as Part of Company Planning
		6.1.1 Assessment of Market Potential and Customer Requirements
		6.1.2 Adaptation of the Company Strategy
		6.1.3 Business Model and Lean Enterprise
		6.1.4 Digitisation Framework
	6.2 Roadmap for Digitisation
		6.2.1 Roadmap Connected Services and Digital Products
		6.2.2 Roadmap Mobility Services and Autonomous Driving
		6.2.3 Roadmap Processes and Automation
		6.2.4 Roadmap Customer Experience, Sales and Aftersales
	6.3 Overview Roadmap and KPIs
	References
7 Corporate Culture and Organisation
	7.1 Communication and Leadership
	7.2 Agile Project Management Methods
		7.2.1 Design Thinking
		7.2.2 Scrum
	7.3 Entrepreneurship
	7.4 Resourcing for Digitisation
		7.4.1 E-learning as the Base for Digital Education
		7.4.2 New Ways of Learning
		7.4.3 Knowledge Management
		7.4.4 Hiring
	7.5 Forms of Cooperation
	7.6 Open Innovation
	7.7 Organisational Aspects of Digitisation
		7.7.1 CDO—Chief Digital Officer and Chief Data Officer
		7.7.2 Adaptation of the IT Organisation
		7.7.3 New Job Roles and Career Models
		7.7.4 Change Management
	7.8 Transformation IBM—Continuous Transformation
	References
8 Information Technology as an Enabler of Digitisation
	8.1 IT Transformation Strategy
	8.2 Building Blocks of an IT Strategy
	8.3 Cost and Benefit Transparency
	8.4 Transformation Projects
		8.4.1 Evolution of Application Environment
		8.4.2 Microservice-Based Application Development
		8.4.3 Data—Governance
		8.4.4 Strategy for Mobile Devices
		8.4.5 Infrastructure Flexibilisation Through Software-Defined Environment
		8.4.6 Multicloud Structures
		8.4.7 Computing Centre Consolidation
		8.4.8 Business-Oriented Security Strategy
		8.4.9 Security of the Factory IT and Embedded IT
	8.5 Case Studies on IT Transformations
		8.5.1 Transformation Netflix
		8.5.2 Transformation General Motors
	8.6 Conclusion
	References
9 Examples of Innovative Digitisation Projects
	9.1 Digitisation Approach
	9.2 Connected Services/Digital Products
	9.3 Mobility Services and Autonomous Driving
	9.4 Efficient Processes and Automation
	9.5 Customer Experience—Marketing, Sales, Aftersales
	9.6 Corporate Culture and Change Management
	References
10 Car Mobility 2040
	10.1 Environment
	10.2 Electric Drive and Autonomous Driving
	10.3 Market Shift
	10.4 Mobility Services and Vehicle Equipment
	10.5 Innovative process- and Production Structures
	10.6 Day-in-a-Life of a “Liquid Workforce”
	10.7 Conclusion
	References
Glossary