The Complete Mind Makeover: Transform Your Life and Achieve Success

Contents......Page 6
About the author......Page 8
Introduction and
overview of the
book......Page 10
Step 1 Impact                                          How to create a good first impression......Page 22
First impressions......Page 23
Body language......Page 25
Motivators......Page 34
Career drivers survey......Page 39
Rewards......Page 48
Celebrate winning......Page 50
Step 1 checklist......Page 51
Key learning points......Page 52
Step 2 Thought                                   How to develop a variety of thinking styles......Page 54
Faulty thinking......Page 55
The wrong labels......Page 56
Assessment of problems......Page 61
Exaggerating or ‘catastrophizing’......Page 63
Useful thinking......Page 64
All-or-nothing thinking......Page 67
Over-generalizing......Page 68
Reality thinking......Page 71
Ignoring the positive......Page 72
Outcome thinking......Page 74
Negatively predicting the future......Page 77
Visualizing success......Page 80
Step 2 checklist......Page 82
Key learning points......Page 84
Step 3 Emotion                                    How to develop your emotional intelligence......Page 86
The five domains of emotional
intelligence......Page 88
Recognizing emotions in yourself
and others......Page 91
Forming close relationships......Page 93
Culture......Page 101
Emotional coaching......Page 103
Key learning points......Page 110
Step 4 Action                                        How to change your behaviour and improve your people skills......Page 112
FORE – family, occupation,
recreation, education......Page 113
The emotional bank......Page 115
Handling difficult people......Page 118
One: The analysis – them and us......Page 119
Two: The approach......Page 127
Three: Coping with anger and
conflict......Page 130
Four: Positive outcomes......Page 135
Key learning points......Page 138
Further reading
from Kogan Page......Page 140