The business of tourism

Preface to the tenth edition xiiList of abbreviations xiiiAcknowledgements xvii PART 1Defining and analysing tourism and its impacts 11 An introduction to tourism 22 The development and growth of tourism up to the mid-twentieth century 213 The era of popular tourism: 1950 to the twenty-first century 514 The demand for tourism 715 The economic impacts of tourism 1036 The socio-cultural impacts of tourism 1337 The environmental impacts of tourism 157 PART 2The travel and tourism product 1918 The structure and organisation of the travel and tourism industry 1929 Tourist destinations 21110 Tourist attractions 26511 Business tourism 31812 The hospitality sector: accommodation and catering services 34613 Tourist transport by air 39014 Tourist transport by water 44915 Tourist transport on land 498 PART 3Intermediaries in the provision of travel and tourism services 53316 The management of visitors 53417 The structure and role of the public sector in tourism 55818 Tour operating 59219 Selling and distributing travel and tourism 64920 Ancillary tourism services 686 PART 4Case studies 7071 Sightseeing and river cruises 7082 Golf tourism and Myrtle Beach, USA 7163 European Tourism Association 7214 Sex tourism 7275 Coaching holidays: Cooks Coaches 7316 ExCeL Exhibition Centre and London International Convention Centre 7397 Mobile technology 7468 The Canterbury Tales 753 Index 762