Supply Chain Management for Dummies

Title Page
Copyright Page
Table of Contents
Introduction
	About This Book
	Foolish Assumptions
	Icons Used in This Book
	Where to Go from Here
Part 1 Getting Started with Supply Chain Management
	Chapter 1 The Growing Demand for Supply Chain Management
		Defining Supply Chain Management
		Exploring Complex Business Challenges
		Operating Under Supply Chain Management Principles
			Customer focus
			Systems thinking
			Bimodal innovation
			Collaboration
			Flexibility
			Technology
			Global perspective
			Risk management
			Visibility
			Value creation
		Introducing Five Supply Chain Tasks
		Implementing the New Supply Chain Agenda
			Placing the right people in the right jobs
			Putting the right technology in place
			Focusing on internal collaboration
			Directing external collaboration
			Applying project management
	Chapter 2 Understanding Supply Chains from Different Perspectives
		Managing Supply Chain Flows
		Synchronizing Supply Chain Functions
			Purchasing
			Logistics
			Operations
		Connecting Supply Chain Communities
		Designing Supply Chain Systems
		Measuring Supply Chain Processes
	Chapter 3 Digging into Your Supply Chain
		Prioritizing Supply Chain Goals
			Step 1: Understand what customers value
			Step 2: Recognize your competitors
			Step 3: Understand your products or services
		Looking at Cost Drivers
			Procurement costs
			Transportation costs
			Inventory costs
			Quality costs
		Dealing with Trade-Offs
			Sales versus operations
			Customer versus supplier
			Engineering versus procurement
			Inventory versus customer service
			Inventory versus downtime
			Procurement versus logistics
	Chapter 4 Optimizing Your Supply Chain
		Designing Your Network
		Improving and Innovating Processes
			Lean
			Six Sigma
			Theory of Constraints
		Structuring Supply Chain Projects
			Managing cross-functional project teams
			Creating cross-functional project plans
			Creating a RACI matrix
			Designing project scorecards
			Using the DIRECT model
Part 2 Managing Supply Chain Processes
	Chapter 5 Connecting Supply Chain Processes
		Introducing the SCOR Model
		Establishing Process Metrics
		Building the Right Supply Chain
	Chapter 6 Planning the Supply Chain
		Balancing Supply and Demand
		Aligning Resources with Requirements
		Analyzing Your Customers
		Planning Your Products
		Planning Your Production Systems
		Planning Your Delivery Systems
		Planning for Returns
	Chapter 7 Sourcing, Purchasing, and Procurement
		Understanding Strategic Sourcing
		Segmenting Your Supply Chain
		Managing Life Cycle Costs
			Minimizing input costs
			Sourcing your inputs
			Forecasting your demand
			Insourcing, outsourcing, and offshoring
		Managing Supplier Relationships
		Managing Procurement Processes
		Establishing Supply Contracts
			Selecting contract terms
			Selecting payment terms
		Mitigating Supplier Risks
			Dealing with risks
			Deciding which risks to manage
			Implementing supplier development
			Increasing supplier diversity
		Establishing Purchasing Ethics
		Sustainable Sourcing
	Chapter 8 Making Your Products or Services
		Planning and Scheduling Production
			Planning production
			Considering capacity
		Identifying Manufacturing Process Types
			Operating a discrete manufacturing process
			Operating a continuous manufacturing process
		Choosing Your Production Environment
			Make-to-stock
			Make-to-order
			Engineer-to-order
		Implementing Quality Control and Quality Assurance
			Considering the risks of poor quality
			Controlling quality and variability
		Reducing Manufacturing Waste
	Chapter 9 Delivering Your Products or Services
		Understanding Modes of Transportation
			Pipeline
			Cargo ship
			Rail
			Truck
			Parcel
			Air
		Selecting Modes of Transportation
		Managing Warehousing and Inventory
			Receiving
			Put-away
			Inventory counts
			Picking
			Packing
			Shipping
			Yard management
			Over, short, and damaged
		Establishing Inventory Ordering Policies
		Selecting Material Handling Equipment
		Managing and Filling Orders
		Maintaining Visibility of Shipments
		Leveraging Third-Party Logistics
		Optimizing Freight Audit and Payment
	Chapter 10 Managing Product Returns and Reverse Supply Chains
		Growing Revenue with Easy Returns
		Processing Returns of New or Excess Products
			Minor wear and tear
			Damage or tampering
			Substitution
		Processing Returns of Used or Defective Products
		Managing Closed-Loop Supply Chains
		Handling Unauthorized Returns and Fraudulent Products
		Managing Trade-Ins
	Chapter 11 Enabling Your Supply Chain
		Managing Your Business Rules
		Managing Supply Chain Performance
			Setting performance goals
			Align your metrics with your customers
			Share your metrics with your suppliers
		Managing Your Assets
		Labeling Your Products
		Preventing Tampering
		Addressing Supply Chain Security Issues
			Ensuring physical security
			Dealing with counterfeiting
			Tackling regulatory compliance
			Addressing unique product requirements
			Protecting supply chain information
		Leveraging Information Technology
		Leveraging Human Resources
		Mastering Project Management
Part 3 Using Technology to Manage Supply Chains
	Chapter 12 Managing Supply Chain Software
		Understanding How Processes Evolve
		Using Transportation Management Systems
		Using Electronic Load Boards
		Using Warehouse Management and Execution Systems
		Using Demand Planning Systems
		Using Material Requirements Planning Systems
		Using Manufacturing Execution Systems
		Using Distribution Requirements Planning Systems
		Using Labor Management Systems
		Using Customer Relationship Management Systems
		Using Supplier Relationship Management Systems
		Using Enterprise Resources Planning Systems
		Using Supply Chain Modeling Software
		Using Business Intelligence Software
		Leveraging Software Analysts
		Anticipating the Future of Supply Chain Software
	Chapter 13 Integrating Advanced Manufacturing into Your Supply Chain
		Avoiding Obsolescence
		Preparing for Industry 4.0
		Capitalizing on Advanced Manufacturing
			Automated manufacturing
			Computer-aided design
			3D printing
		Automated Mobile Robots
		Unmanned and Autonomous Vehicles
	Chapter 14 Managing Digital Supply Chains
		Digitalizing Products and Services
		Integrating Planning, Execution, and Visibility
		Creating Customer Centricity
		Sharing with Blockchains
		Harnessing the Internet of Things, Big Data, and the Cloud
		Connecting with Social Media
		Employing Artificial Intelligence
		Preparing for Quantum Computers
		Retooling for Omnichannel
Part 4 Driving Value with Supply Chain Management
	Chapter 15 Transforming Your Supply Chain
		Improving Transparency and Visibility
		Deploying Demand Shaping
		Performing Postponement
		Renewing Regional Sourcing
		Reducing Stock-Keeping Units
		Optimizing Inventory
		Incorporating Vendor-Managed Inventory
		Adjusting Payment Terms
		Using Supply Chain Finance
		Controlling the Bullwhip Effect
			Sharing information with your partners
			Reducing and aligning lot sizes
			Managing promotions
		Starting with Small Improvements
		Creating Sandboxes
		Investing in Innovation
	Chapter 16 Adopting Supply Chain Metrics
		Understanding Metrics
		Identifying Performance Attributes
		Understanding SCOR Metrics
			Reliability
			Responsiveness
			Agility
			Cost
			Asset management efficiency
		Optimizing Operational Metrics
			Supplier metrics
			Procure to pay metrics
			Customer service metrics
			Capacity, throughput, and yield metrics
		Formalizing Financial Metrics
			Accounts payable metrics
			Total spend metrics
			Savings metrics
		Perfecting People Metrics
			Engagement metrics
			Productivity and efficiency metrics
			Turnover metrics
			Safety metrics
		Solidifying Sustainability Metrics
			Consumption metrics
			Waste metrics
	Chapter 17 Managing Supply Chain Risks
		Challenging Assumptions about the Future
		Building Supply Chain Resilience
		Identifying Risks
		Classifying Risks
		Scoring Risks
		Managing Risks
			Accepting the risk
			Transferring the risk
			Avoiding the risk
			Mitigating the risk
		Handling a Crisis
	Chapter 18 Building Supply Chain Analytics
		The Rise of Big Data, Sensors, and the Internet of Things
		Outline of an Analytics Plan
			Define your theory of the problem or opportunity
			Acquire relevant data
			Clean, structure, and filter the data
			Query the data and test your theory
			Look for correlations and patterns
		Correlation, Causation, and Interpolation
		Modeling, Simulation, and Optimization
			Simulation
			Optimization
		Scenario Planning
		Scorecards, Dashboards, and Control Towers
Part 5 Building Your Supply Chain Management Career
	Chapter 19 Selecting a Supply Chain Career
		Doing Your Homework
		Examining Supply Chain Career Categories
			Associates
			Technicians
			Planners and analysts
			Engineers
			Supervisors
			Managers
			Sales representatives
			Information technology managers
			Project managers
			Executives
			Journalists
			Educators
			Humanitarian supply chain professionals
	Chapter 20 Pursuing Supply Chain Education
		Earning Certificates and Certifications
			APICS certifications from the Association for Supply Chain Management
			Council of Supply Chain Management Professionals
			Institute for Supply Management
			The International Society of Logistics (SOLE)
			Project Management Institute
			The Futurist Institute
			International certifications
		Earning Degrees and Diplomas
			Undergraduate degrees
			Graduate degrees
		Exploring Online Education Options
			Traditional online programs
			MITx MicroMasters in Supply Chain Management
			Arizona State University Online MS-SCM
			Coursera
			LinkedIn Learning
			YouTube
		Playing Supply Chain Games
			The Beer Game
			The Fresh Connection
			Rise of Industry
		Following Supply Chain Media
Part 6 The Part of Tens
	Chapter 21 Ten Questions to Ask about Your Supply Chain
		Who Are Your Key Customers?
		What Do Your Key Customers Value?
		How Could Your Supply Chain Create More Value?
		How Do You Define Supply Chain Management?
		What Information Do You Share with Suppliers?
		How Do You Compare with Competitors?
		What Changes Could Increase Revenue?
		What Changes Could Lower Costs?
		What Affects Your Supply Chain Now?
		What Will Affect Your Supply Chain in the Future?
Index
EULA