Security Manual, 8th Edition

Contents......Page 6
Foreword......Page 16
Preface to the Eighth Edition......Page 18
1 BASICS......Page 22
Why security staff?......Page 23
Recruitment......Page 24
Responsibilities......Page 25
What might be encountered?......Page 27
Employee theft motivation......Page 29
Summary......Page 30
Access control......Page 32
Keeping records......Page 34
Good housekeeping......Page 38
Contractors......Page 39
Disciplinary matters......Page 40
Patrolling security officers......Page 41
Key carrying......Page 46
Communications......Page 47
Intruders......Page 48
Property found in suspicious circumstances......Page 49
Wearing a uniform......Page 50
Amateur and professional thieves......Page 51
4 SECURITY IN PUBLIC PLACES......Page 53
Shopping precincts......Page 54
Hospitals......Page 59
Hotels......Page 61
Smoking in public places......Page 63
Movement of money by company staff......Page 64
Reception of cash from commercial carriers......Page 67
Collection of cash by commercial carriers......Page 68
Robberies: Actions and procedures......Page 69
Physical security measures......Page 71
Closed-circuit television......Page 78
Intruder alarm systems......Page 79
Alarm components and methods of detection......Page 82
Legal implications of security measures......Page 85
Traffic management......Page 87
Transport precautions......Page 89
Weighbridge frauds......Page 90
Vehicle search......Page 92
Miscellaneous frauds involving transport......Page 93
Theft Act 1968......Page 95
Theft in Scotland......Page 102
Criminal damage......Page 103
Offences against the person......Page 106
Indecent assault......Page 107
Harassment......Page 108
Bribery and corruption......Page 110
Forgery......Page 111
Computer misuse......Page 112
Trespass......Page 113
Compensation for injuries......Page 116
Arrest by a person other than a constable......Page 117
Information to be given upon arrest......Page 119
Precautions after arrest......Page 120
Unlawful arrest......Page 121
Basic police requirements......Page 123
Bail......Page 124
Property exhibits......Page 126
Compensation......Page 127
Employer’s right to search......Page 129
Searching procedure......Page 130
Search after arrest......Page 132
Questioning suspected persons......Page 134
Interviews......Page 136
Taking witness statements......Page 138
Rules for keeping notebooks......Page 140
Essential matters to include in notebooks......Page 141
Reports......Page 142
Law of evidence......Page 144
Exhibits......Page 146
Procedure in court......Page 147
Jurisdiction of courts......Page 149
Witness support and protection......Page 150
Definition of an industrial or trade dispute......Page 151
Intimidation and annoyance to those involved in a trade dispute......Page 152
Duties of security staff......Page 153
Health and Safety at Work Act 1974......Page 154
Patrolling security officers’ duties......Page 156
Action at accidents......Page 157
Regulatory Reform (Fire Safety) Order 2005......Page 159
Codes and standards......Page 166
Essential precautions......Page 167
Main causes of fire......Page 168
Fire patrolling......Page 169
Fire fighting and extinguishants......Page 171
Points to be included in a fire report......Page 175
The role of security......Page 176
Terrorism......Page 177
Chemical, biological and radiological attacks......Page 178
Hoax calls, letter bombs and other explosive devices......Page 181
Crime and incident scene preservation......Page 185
Basic first aid......Page 187
Levels of consciousness......Page 188
Resuscitation......Page 190
Bleeding......Page 192
Broken bones......Page 193
Major burns and scalds......Page 194
Poisoning......Page 195
Shock......Page 196
21 CONFLICT RESOLUTION......Page 198
Reporting incidents......Page 199
The risks of violence in perspective......Page 200
Assessing body language to identify threats......Page 201
Intuition......Page 203
Conflict resolution communication models......Page 204
Skills and approaches to conflict......Page 205
Personal space......Page 206
Diffusing aggression......Page 208
Planning for safety when patrolling on foot......Page 209
Use of force......Page 210
Offensive weapons......Page 211
Basic cultural and diversity principles......Page 212
Sikh faith community and customs......Page 214
Hindu faith community and customs......Page 216
Muslim faith community and customs......Page 218
Buddhist faith community and customs......Page 219
Jewish faith community and customs......Page 221
Diversity......Page 223
Relevant legislation......Page 224
23 DRUGS AWARENESS......Page 227
Signs of drug misuse......Page 228
Types of drug misuse......Page 229
Legislation......Page 230
Drug misuse and unconsciousness......Page 231
Door Supervisor Licence......Page 232
Recognised qualifications......Page 233
Level 2 National Certificate for Door Supervisors......Page 234
Unit 1......Page 235
Unit 2......Page 240
The Security Industry Authority (SIA)......Page 241
Personal integrity......Page 242
Role of supervisors in maintaining standards......Page 243
Appendix: Professional Bodies......Page 245
A......Page 248
C......Page 249
D......Page 251
E......Page 252
F......Page 253
I......Page 254
L......Page 255
O......Page 256
P......Page 257
R......Page 258
S......Page 259
T......Page 260
Y......Page 261
About the Author......Page 262