Risk Management and Public Service Reform: Changing Governance and Funding Structures within School Education Services

Cover
Half Title
Series Page
Title Page
Copyright Page
Dedication
Contents
Figures
Tables
Abbreviations
About the Author
Preface
	Introduction
	The Dilemma
	Research Justification and Relevance
		Why Risk Management?
		Why SSES?
		What Is Not Addressed in This Monograph?
	Monograph Aim and Objectives
	Limitations and Recommendations for Further Research
	Concluding Remarks
	Notes
Acknowledgements
1. Background to Public Service Provision and Reform
	1.1 Introduction
	1.2 Defining Public Services and Public Service Reform
	1.3 Evolution of Public Administration Models and PSR
	1.4 Public Service Reform in the UK: An Overview
	1.5 PSR in Scotland: Addressing an Adaptive or Technical Challenge?
	1.6 Establishing Need for PSR in Scotland
		1.6.1 Approach to Scoping Study - Why and How
		1.6.2 Outcome of Scoping Study
	1.7 Reforming SSES
		1.7.1 Brief History of School Education Reform in the UK
		1.7.2 Context and Content of SSES Reform
			External Institutional Structures
				Society and Economy as Drivers of SSES Reform
				Politics and Legislation as Drivers of SSES Reform
			P1: People-Focused Legislation
			P2: Partnership-Focused Legislation
			P3: Performance-Focused Legislation
			P4: Prevention-Focused Legislation
			Overview of All the above 4Ps-Focused Legislation
			Internal Institutional Factors Capable of Influencing SSES Reform
		1.7.3 Process of SSES Reform
	1.8 Concluding Remarks
	Notes
2. Identifying Influencing Factors of Sustainable Public Service Reform: A Systematic Literature Review
	2.1 Introduction
	2.2 Methods
	2.3 Results
		2.3.1 Research Objective 1
		2.3.2 Research Objective 2
	2.4 Discussions
		2.4.1 Public Participation
		2.4.2 Leadership
		2.4.3 Risk Management
	2.5 Conclusion
	Notes
3. Theoretical Framework for Analysis of Findings
	3.1 Introduction
	3.2 Pettigrew's Context Content Process Triangle (PCCPT)
		3.2.1 Theoretical Perspectives and Analytical Implications
		3.2.2 Contextual Factors
			Outer Context
			Inner Context
		3.2.3 Content Factors
		3.2.4 Process Factors
	3.3 Theory Selection and Rationale
		3.3.1 Complexity Leadership Theory (CLT)
			Theoretical Perspectives and Analytical Elements
		3.3.2 Institutional Theory
			Theoretical Perspectives and Analytical Implications
				Agent-Structure Debate - the Middle Point
		3.3.3 Risk Management Theory
			Theoretical Perspectives and Analytical Implications
				The Nature of Risk in PSR
				Social Risks
				Organizational Culture: Risk Culture of Public Sector Organizations and in PSR
				An Overview of Public Sector Risk Management
				Risk Management Drivers in PSR
				Limitations and Benefits of Risk Management in PSR
		3.3.4 Structuration Theory
			Theoretical Perspectives and Analytical Implications
	3.4 Concluding Remarks - towards Theoretical Conceptualization
	Notes
4. Empirical Research Findings from Council A
	4.1 Introduction
	4.2 Documentary Analysis
		4.2.1 Relevant Documentation
		4.2.2 Context and Content of SSES Reform in Council A
			External Institutional Structures
				Society and Economy as Drivers of SSES Reform
				Politics and Legislation as Drivers of SSES Reform
			Internal Institutional Factors Capable of Influencing SSES Reform
				Leadership
				Risk Management
				Public Participation
		4.2.3 Process of SSES reform: Regeneration of the Schools' Estate and Associated Risks
		4.2.4 Process of SSES Reform: The SAC and Associated Risks
			People Approach
			Partnership Approach
			Performance Approach
			Prevention Approach
	4.3 Analysis of Interviews with Council Officials from Council A
		4.3.1 Respondents' Profile
		4.3.2 Context and Content of SSES Reform in Council A
			External Institutional Structures
				Society and Economy as Drivers of SSES Reform
				Politics and Legislation as Drivers of SSES Reform
				Technology as Driver of SSES Reform
			Overview of External Institutional Structures
			Internal Institutional Factors Influencing SSES Reform
				Facilitating Factors of School Education Reform in Council A
			Leadership
			Public Participation
				Barriers to School Education Reform in Council A
			Leadership
			Public Participation
			Overview of Internal Institutional Factors
		4.3.3 Process of SSES Reform: The SAC and Associated Risks
			An Overview
			Exclusion
				People Pillar
				Partnership Pillar
				Prevention Pillar
			Inequality
				People
				Partnership Pillar
				Performance
			Reductionism
				People
	4.4 Concluding Remarks
	Notes
5. Empirical Research Findings from Council B
	5.1 Introduction
	5.2 Documentary Analysis
		5.2.1 Relevant Documentation
		5.2.2 Context and Content of SSES Reform in Council B
			External Institutional Structures
				Society and Economy as Drivers of SSES Reform
				Politics and Legislation as Drivers of SSES Reform
			Internal Institutional Factors Capable of Influencing SSES Reform
				Leadership
				Risk Management
				Public Participation
		5.2.3 Process of SSES Reform: Regeneration of the Schools' Estate and Associated Risks
		5.2.4 Process of SSES Reform: The SAC and Associated Risks
			People Approach
			Partnership Approach
			Performance Approach
			Prevention Approach
	5.3 Analysis of Interviews with Council Officials from Council B
		5.3.1 Respondents' Profile
		5.3.2 Context and Content of SSES Reform in Council B
			External Institutional Structures
				Socio-Economic Factors as Drivers of SSES Reform
				Politics and Legislation as Drivers of SSES Reform
				Technology as Driver of SSES Reform
			Overview of External Institutional Structures
			Internal Institutional Factors Capable of Influencing SSES Reform
				Facilitating Factors of School Education Reform in Council B
			Leadership
			Public Participation
				Barriers to School Education Reform in Council B
			Leadership
			Risk Management
			Staff Participation
			Overview of Internal Institutional Factors
		5.3.3 Process of SSES Reform: The SAC and Associated Risks
			An Overview
			Exclusion
				People Pillar
				Performance Pillar
				Prevention Pillar
			Poor Learning Outcomes
				People Pillar
				Performance Pillar
				Prevention Pillar
			Reductionism
				People Pillar
				Partnership Pillar
				Performance
				Prevention
			No Risk
	5.4 Concluding Remarks
	Notes
6. Discussion of Findings
	6.1 Introduction
	6.2 Summary of Primary Research Findings: A Comparative Analysis of Context and Content of School Education Reform in Councils A and B
		6.2.1 Socio-Economic Context
		6.2.2 Political and Legislative Contexts
		6.2.3 Technological Context
	6.3 Summary of Primary Research Findings: A Comparative Analysis of the Process of School Education Reform in Councils A and B
		6.3.1 Domination Structures, Facilities, and the Production of Social Risk
		6.3.2 Signification Structures, Interpretive Schemes, and Social Risk Management
		6.3.3 Legitimation Structures, Norms and the Institutionalization of Social Risk Management
	6.4 Concluding Remarks - towards Theoretical and Conceptual Considerations
	Notes
7. Conclusions
	7.1 Introduction
	7.2 Chapters 1-6: Aims and Summary of Research
	7.3 Key Research Findings
		7.3.1 Research Objective 1: Identify and Critically Examine External Institutional Structures to Determine if There Is Need for PSR, SSES Reform, and School Education Reform in Councils A and B
		7.3.2 Research Objective 2: Identify and Critically Discuss Internal Institutional Factors Capable of Facilitating or Hindering the Process of PSR and by Extension SSES Reform
		7.3.3 Research Objective 3: Considering Two Scottish Councils Critically Discuss and Analyse the Nature of Social Risks Associated with Reforming School Education Services and the Potential Impact on Key Stakeholder Groups
		7.3.4 Research Objective 4: From an SSES Reform Context, Critically Examine the Structure-Agent Relationship Existing between External Institutional Structures and Agents to Expose the Social Mechanism Underpinning the Production and Management of Social Risks
	7.4 Original Contributions to Theory
		7.4.1 Conceptual Contribution to Risk Management Theory
		7.4.2 Analytical and Theoretical Contributions to Structuration Theory
	7.5 Original Contributions to Practice
		7.5.1 Empirical Contribution to Risk Management Practice
		7.5.2 Empirical Contribution to Scottish Government's Public Policy
	7.6 Research Limitations and Recommendations for Further Research
	7.7 Concluding Remarks
	Notes
Bibliography
Index