Realizing the Promise of Corporate Portals. Leveraging Knowledge for Business Success

Content: 
Copyright, Page vi
Dedication, Page vii
Preface, Pages xiii-xviii
Acknowledgments, Pages xix-xx
Foreword, Pages xxi-xxiv
Chapter 1 - Introduction, Pages 1-14
Chapter 2 - The Networked and Knowledge Era and Corporate Portals, Pages 17-55
Chapter 3 - Knowledge Management in the Networked Era, Pages 56-94
Chapter 4 - Key Services of a Corporate Portal Platform, Pages 95-131
Chapter 5 - Implementing Corporate Portals: Key Lessons, Pages 132-178
Chapter 6 - Concluding Remarks, Pages 179-182
Chapter 7 - ADC Telecommunications Inc., the Broadband Company, Pages 185-200
Chapter 8 - Bain & Company, Pages 201-230
Chapter 9 - Bank of Montreal, Pages 231-249
Chapter 10 - Context Integration, Pages 250-267
Chapter 11 - Eli Lilly, Pages 268-284
Chapter 12 - Hill & Knowlton, Pages 285-297
Chapter 13 - Nortel Networks, Pages 298-313
Chapter 14 - SERPRO, Information Services Agency from the Brazilian Federal Government, Pages 314-325
Chapter 15 - Siemens, Pages 326-347
Chapter 16 - Texaco, Pages 348-365
Chapter 17 - Xerox, the Document Company, Pages 366-379
Appendix A - Leading Vendors, Pages 381-390
Appendix B - Technical Criteria to Select a Corporate Portal Platform, Pages 391-395
Bibliography, Pages 397-403
Index, Pages 405-419