PROJECT MANAGEMENT FOR HEALTHCARE.

Cover
Half Title
Title Page
Copyright Page
Contents
Preface
Acknowledgments
About the Author
Section I: Definition
	1. Defining a Project
		What Is a Project?
		What Is a Project Life Cycle?
		The History of Project Management
		Roles and Responsibilities in Project Management
		Project Management and the Healthcare Environment
		Establishing Relationships in Healthcare
		Differences in Management
			Strategic Management
			Operations Management
			Crisis Management
			Project Management
		Summary
		Key Review Questions
		Endnotes
	2. Planning for a Project
		Why Are Projects Chosen?
			Personal
			Financial
			Competitive
			Safety
			Regulatory
			Artificial Intelligence (AI)
			Precision Medicine (PM)
		Summary
		Decision-Making Tools for Choosing a Project
			Root Cause Analysis
			Cost–Benefit Analysis
			Brainstorming
			Consensus Building
			Organizational Structure Influences on Project Choices
				Functional Organization
				Matrixed Organization
				Project-Focused Organization
			Other Considerations for Project Choice
				Regulatory and Industry/Organization Standards
		Key Review Questions
		Endnote
	3. Getting Started
		Project Sponsor
		Project Charter
		Goals and Objectives
		Project Players
		Project Plan
			The Project Charter
			Scope Statement
				Requirements and Expectations
				Detailed Project Description
				Milestones and Deliverables
				Acceptance/Success Criteria
		Contractual Specifications
		The Work Breakdown Structure
		Dealing with the Creeps
		Key Review Questions
		Endnotes
Section II: The Details
	4. Time
		Estimating Time
			Historical Information
			Lessons Learned
			Expert Judgment
			3- and 6-Point Estimates
			Getting Estimates
				Trusting the Data
			Pushing Back
			Who Will Do the Tasks?
		Understanding Scheduling Tools
			Network Diagram
			Start–End–Float
			Gantt Chart
			Task Relationships
			Other Dependency Considerations
			Leads and Lags
			Calendars and Updating
			Sequencing Tasks
		Schedule Development
		Schedule Control
			Crashing
			Fast Tracking
		Key Review Questions
	5. Costs
		Estimating Cost
			Cost Categories
				Direct Costs
				Variable Costs
				Indirect Costs
				Special Case Costs
				Capital Costs
		Assessing Costs
			Types of Estimates
				Order of Magnitude
				Budget Estimate
				Definitive Estimate
				Pro Forma Assessments
				Other Estimating Considerations
		Cost Estimating Tools
			Analogous Estimating
			Parametric Estimating
			Bottom-Up Estimating
		Allocating Budgeted Costs
		Key Review Questions
		Endnote
	6. Quality
		History of Quality in the United States
		Project Quality Management
			Project Planning
			Quality Management Tools
				Flow Charts
				Cause-and-Effect Diagrams
				Check Sheets
				Pareto Charts
				Histograms
				Control Charts
				Scatter Plot
			Project Quality Control
			Project Quality Assurance
			What Is Quality?
				A Transcendent Approach
				Product-Based Approach
				User-Based Approach
				Manufacturing-Based Approach
				Value-Based Approach
				Quality of Service Approaches
			Basic Statistical Concepts Used in Quality Assessment
				Attributes and Variables
				Mean, Median, Mode
				Range, Variance, Standard Deviation
		The Cost of Quality
		Summary
		Key Review Questions
		Endnotes
	7. Communications
		Process of Communicating
			Methods of Communicating
			Conditions of Communications
		Barriers to Communications
		Improving Your Communications
		Variables of Communications
		Communications Management Plan
			Communications Plan
		Improving Communications
		Social Media and Healthcare
		Reporting
		Key Review Questions
		Endnotes
	8. Change
		Dealing with Change
		Monitoring and Controlling Changes
		Change as a Good Things
			Support and Authority
			Project Managers as Change Agents
			Projects/Change Are One and the Same
		Summary
		Key Review Questions
		Endnotes
	9. Risk
		What Is Risk?
		Risk and Reward
		Interviewing
		Risk Matrices
		Risk Identification
			What to Consider
		Qualitative and Quantitative Risk Analysis
		Lesson Learned
		Responding to Risk
			Mitigating Risk
			Accepting Risk
		Monitoring Risks
		Earned Value Management
		Specific Example of Risk Assessment
			Clarity and Specificity of Requirements Risks
		Key Review Questions
		Endnotes
	10. Contracting and Procurement
		What Is a Contract?
		Contract Types
			Fixed Price Contracts
			Cost Reimbursable Contracts
		Organizing for Contracting
			Centralized Contracting
			Decentralized Contracting
		The Procurement Process
			Pre-Purchase
			Purchase
			Post-Purchase
			Contract Administration and Close-Out
		Key Review Questions
		Endnotes
	11. Project Close-Out
		Internally Facing Reason
		Externally Facing Reason
		Contract Closure
		Closing Out the Team
		Key Review Questions
	12. The Role of the Project Manager
		Skill Set
		Roles and Responsibilities
			Communications
			Processes and Procedures
			Making Plans
			Estimating Time and Costs
			Provide Necessary Status and Tracking
		Summary
		Key Review Questions
		Endnote
Section III: Management Skills as a Necessity
	13. Motivation, Teaming, and the Project Team
		History of Motivation
		What Motivates You?
		Teaming
			Forming
			Storming
			Norming
			Performing
			Adjourning
		Why Are Teams so Important?
		The Project Team
		Choosing a Project Team
		Planning for the Team
		Developing a Project
		Key Review Questions
		Endnotes
	14. Leadership and Power
		Leadership
		Leadership versus Management
			Leadership Theories
		Power
			Power Defined
			Power Structures
		Key Review Questions
		Endnotes
	15. Negotiating and Conflict Management
		What Is a Negotiation?
			The Logical Component
			The Emotional Component
		Types of Negotiations
		Negotiation Styles
			People Who Are Different
		Specifically Managing Conflict
		Key Review Questions
		Endnotes
Section IV: Beyond Project Management
	16. Program Management
		Program Phases
			Setting Customer Expectations
			Core Program Team Elements
				Program Director
				Program Engineer
				Program Planner/Scheduler
				Site Project Manager
				Program Clerk
			Program Documentation
				The Integrated Plan
				Statement of Work
				Work Breakdown Structure
				Costs
				Working the Detailed Schedule
			Plan, Obtain, and Execute
				Integration
				Ongoing Operations
				Close-Out
		Summary
		Key Review Questions
		Endnotes
Section V: Intersection of Healthcare and Manufacturing
	17. Project Management – Pharma and Medical Device Manufacturing
		Project Needs and Initiation
		Project Development
			Waterfall
			Iterative Development
		Endnotes
Section VI: Greening Healthcare
	18. Sustainability and Green Efforts in Healthcare
		Sustainability
		The Greening of Healthcare
			The Organization
			The Facility
			Your Team
			Your Project
			Yourself
		Sustainability and the Sustainability Wheel
		The Sustainability Wheel
		Have a Good Mission Statement
		Develop an Environmental Management Plan
		Summary
		Key Review Questions
		Endnotes
Section VII: Healthcare Agility
	19. Application of Agile in the Healthcare Environment
		Understanding the Agile Process
		Agile Basics
		Lean Project Management
		Summary
		Endnotes
Appendix A: A New Way to Think about Planning – Set the Stage
Appendix B: Reports Report
Appendix C: The Importance of Communication and Risk Management
Appendix D: Answers to Key Review Questions
Index