Project management, Fourth Edition

Cover......Page 1
Project Management, Fourth Edition......Page 4
ISBN 9780273704324......Page 5
Brief contents......Page 6
Contents......Page 8
List of figues and tables......Page 14
Guided tour......Page 19
Preface......Page 21
Foreword......Page 22
Acknowledgements......Page 23
Publisher’s acknowledgements......Page 24
Making sense of the project context......Page 26
1 Introduction......Page 27
Introduction......Page 28
1.1 Basic definition......Page 29
1.2 Importance of successful project management to an organisation and to you......Page 34
1.3 Project management past and present......Page 37
Summary......Page 42
Topics for discussion......Page 45
Further information......Page 46
References......Page 47
2 Structures and frameworks......Page 48
Introduction......Page 49
2.1 Describing the project context: high-level frameworks......Page 50
2.2 Describing the project process: activity models......Page 54
2.3 Describing the project management challenge: managerial complexity......Page 62
Summary......Page 64
Relevant areas of the Bodies of Knowledge......Page 65
Further information......Page 72
References......Page 73
3 Projects and organisations......Page 74
Introduction......Page 75
3.1 Organisational strategy and projects......Page 76
3.2 Portfolios and programmes......Page 81
3.3 Project roles and governance......Page 87
Summary......Page 90
Relevant areas of the Bodies of Knowledge......Page 91
Topics for discussion......Page 95
References......Page 96
Managing the project process: the 4-D model D1: Define i......Page 98
4 Stakeholders, strategy and success......Page 99
Introduction......Page 100
4.1 Stakeholders: success and failure......Page 101
4.2 Managing strategic choices......Page 109
4.3 Benefits analysis, value and justificati......Page 112
Summary......Page 114
Relevant areas of the Bodies of Knowledge......Page 115
Further information......Page 119
References......Page 120
5 Initial planning......Page 121
Introduction......Page 122
5.1 Models of planning......Page 123
5.2 The planning process......Page 127
5.3 Basic project landscapes: stages and gates, activities and stages, and maps......Page 135
Relevant areas of the Bodies of Knowledge......Page 143
References......Page 152
Managing the project process: the 4-D model D2: Design it......Page 154
6 Time planning......Page 155
Introduction......Page 156
6.1 Deconstruction of a project......Page 157
6.2 Constructing a time plan......Page 160
6.3 Using Gantt Charts......Page 168
Summary......Page 172
Relevant areas of the Bodies of Knowledge......Page 173
Topics for discussion......Page 176
Further information......Page 177
Reference......Page 178
7 Rethinking time planning: the critical chain approach......Page 179
Introduction......Page 180
7.1 Limitations of current approaches to project planning......Page 181
7.2 Managing by constraints in projects......Page 186
7.3 Using the critical chain approach......Page 190
Summary......Page 193
Topics for discussion......Page 196
References......Page 197
8 Cost and benefit plannin......Page 199
Introduction......Page 200
8.1 Basics of a cost planning process......Page 201
8.2 Business case development......Page 209
8.3 Challenges for the perceived wisdom......Page 216
Summary......Page 218
Relevant areas of the Bodies of Knowledge......Page 219
Topics for discussion......Page 220
References......Page 221
9 Stakeholders and quality......Page 224
Introduction......Page 225
9.1 The concept of quality and quality management......Page 226
9.2 Quality performance and conformance......Page 230
9.3 Towards quality improvement......Page 235
Summary......Page 237
Relevant areas of the Bodies of Knowledge......Page 238
Further information......Page 240
References......Page 241
10 Risk and opportunities management......Page 242
Introduction......Page 243
10.1 The nature of risk and risk management......Page 244
10.2 Qualitative and quantitative approaches......Page 248
10.3 Opportunities management......Page 256
Relevant areas of the Bodies of Knowledge......Page 257
Topics for discussion......Page 260
Further information......Page 261
References......Page 262
Managing the project process: the 4-D model D3: Do it......Page 266
11 Project organisation: structures and teams......Page 267
Introduction......Page 268
11.1 Teams......Page 269
11.2 Structures......Page 275
11.3 Managing people......Page 280
Summary......Page 284
Relevant areas of the Bodies of Knowledge......Page 285
Topics for discussion......Page 288
References......Page 289
12 Management and leadership in projects......Page 290
Introduction......Page 291
12.1 Leading and managing......Page 292
12.2 Style and culture......Page 304
12.3 Management fads and fashions......Page 306
Summary......Page 308
Relevant areas of the Bodies of Knowledge......Page 309
Topics for discussion......Page 311
References......Page 312
13 Control......Page 314
Introduction......Page 315
13.1 The concept of control......Page 316
13.2 Techniques of control......Page 321
13.3 Limits of control......Page 331
Summary......Page 332
Relevant areas of the Bodies of Knowledge......Page 333
Topics for discussion......Page 336
References......Page 337
14 Supply chain issues......Page 338
Introduction......Page 339
14.1 The supply chain......Page 340
14.2 Purchasing and contracts......Page 342
14.3 Modern approaches to supply chain management......Page 349
Summary......Page 352
Relevant areas of the Bodies of Knowledge......Page 353
Further information......Page 359
References......Page 360
15 Problem-solving and decision-making......Page 361
Introduction......Page 362
15.1 Structuring problems......Page 363
15.2 Problem analysis......Page 368
15.3 Decision support......Page 373
Summary......Page 377
Relevant areas of the Bodies of Knowledge......Page 378
Topics for discussion......Page 381
References......Page 382
Managing the project process: the 4-D model D4: Develop it......Page 384
16 Project completion and review......Page 385
Introduction......Page 386
16.1 Completion and handover......Page 387
16.2 Reviews and learning......Page 392
16.3 Justifying it......Page 398
Relevant areas of the Bodies of Knowledge......Page 400
Further information......Page 407
References......Page 408
17 Improving project performance......Page 409
Introduction......Page 410
17.1 Maturity......Page 411
17.2 Lean and agile......Page 416
17.3 Securing improvement......Page 420
Summary......Page 422
Further information......Page 430
References......Page 431
Index......Page 432