Programming for Unified Communications with Microsoft Office Communications Server 2007 R2

Home Page......Page 1
Copyright page......Page 2
Contents at a Glance......Page 3
Table of Contents......Page 5
Foreword......Page 11
Acknowledgments......Page 13
Personal Acknowledgments......Page 15
What This Book Is About......Page 17
Companion Content......Page 18
Client Computers......Page 19
Development Tools......Page 20
Questions and Comments......Page 21
Part I: Understanding Unified Communications......Page 23
Unified Communications: Challenges and Opportunities......Page 25
Challenges in Unified Communications......Page 26
Opportunities in Unified Communications......Page 27
The Unified Communications Platform......Page 29
Unified Communications APIs......Page 30
Additional Resources......Page 34
Unified Communications Managed API 2.0......Page 35
Considerations......Page 36
API Architecture......Page 38
Object Model......Page 39
UCMA 2.0 Workflow API......Page 40
Scenarios......Page 41
Windows Workflow Foundation......Page 42
Considerations......Page 43
Object Model......Page 44
Scenarios......Page 45
Application Architecture......Page 46
Object Model......Page 47
Scenarios......Page 49
Application Architecture......Page 50
The UCC API Object Model......Page 51
Considerations......Page 54
Application Architecture......Page 55
XML Model......Page 56
Office Communications Server 2007 Speech Server Developer Edition......Page 59
Scenarios......Page 60
Application Architecture......Page 62
Additional Resources......Page 68
Part II: Office Communicator Automation API......Page 69
Using the Messenger Class......Page 71
Determining Whether Office Communicator Is Running......Page 72
Checking Local User Status......Page 73
Signing In to Office Communicator......Page 74
Signing Out of Office Communicator......Page 76
Putting It All Together......Page 77
Displaying Local User Information......Page 80
Retrieving Contact Information......Page 85
Publishing and Subscribing to Contact Presence......Page 90
Putting It All Together......Page 94
Working with the Office Communicator Contact List......Page 99
Putting It All Together......Page 101
Using the IMessengerAdvanced Interface......Page 103
Putting It All Together......Page 105
Additional Resources......Page 107
Introduction to Contextual Collaboration......Page 109
Business Value......Page 112
Test Environment......Page 113
Displaying Application-Specific Contact Lists......Page 114
Starting Application-Specific Conversations......Page 119
Accepting Application-Specific Conversations......Page 126
Additional Resources......Page 132
Part III: Unified Communications Managed API Workflow......Page 133
UCMA Workflow......Page 135
Using Project Templates......Page 136
Using Workflow Designer......Page 137
Workflow Runtime Services......Page 138
General Activities......Page 142
Call Control Activities......Page 148
Dialog Activities......Page 150
Command Activities......Page 159
Call Control Communications Event Activities......Page 163
Dialog Communications Event Activities......Page 166
Presence-Related Activity......Page 169
Additional Resources......Page 170
Business Value......Page 171
Test Environment......Page 172
Task 2: Configure the Application to Connect to Office Communications Server......Page 173
Task 3: Allow User Input to the Workflow Instance......Page 174
Task 4: Get the Approver’s Presence Information......Page 176
Task 5: Implement Branching Logic Based on the Approver’s Presence......Page 177
Task 6: Update cantBeContactedBranch......Page 179
Task 7: Update canBeContactedBranch......Page 180
Additional Resources......Page 201
Part IV: Unified Communications Managed API......Page 203
Creating a UCMA Application......Page 205
CollaborationPlatform......Page 206
Endpoints......Page 209
Conversation, Call, and Call Flow......Page 212
Creating Calls......Page 213
Conferences......Page 217
Publish and Subscribe to Presence......Page 219
Summary......Page 225
Additional Resources......Page 226
Creating Custom Presence Categories......Page 227
Choice of Technology......Page 228
Test Environment......Page 229
Detailed Code......Page 230
Additional Resources......Page 238
Part V: Debugging, Tuning, and Deploying Unified Communications Applications......Page 239
UC Application Development Environment Components......Page 241
AD DS for Managing a Network......Page 243
Office Communications Server Roles......Page 245
UC APIs......Page 246
Building an AD DS Forest......Page 248
Preparing AD DS for UC......Page 259
Configuring DNS for Automatic Sign-In......Page 267
Setting Up the Office Communications Server Host Computer......Page 270
Installing and Configuring Office Communications Server Standard Edition......Page 273
Configuring UC User Accounts......Page 294
Validating Server Functionality......Page 300
Configuring Application Development Components......Page 301
Configuring the Office Communicator Automation API......Page 302
Configuring UCMA Core......Page 303
Summary......Page 313
Additional Resources......Page 314
Sources of Errors and Failures......Page 315
Error Codes and Exception Classes......Page 316
Session Initiation Protocol Error Codes......Page 317
Tracing......Page 318
Debugging Tools for UC Applications......Page 319
Best Practice for Debugging or Troubleshooting a UC Application......Page 323
Enabling Tracing......Page 324
Handling Exceptions Using HRESULT Error Codes......Page 327
Troubleshooting Office Communicator Automation API Applications......Page 329
Enabling Tracing......Page 336
Handling Exceptions Using the UCMA Core Exception Model......Page 338
Debugging UCMA Core Applications......Page 343
Enabling Tracing......Page 352
Handling Exceptions Using the Fault Handler Activity......Page 354
Debugging UCMA Workflow Applications......Page 355
Summary......Page 360
Additional Resources......Page 361
Glossary......Page 363
Index......Page 393
Chris Mayo......Page 414
Mark Parker......Page 415