Problem-Solving and Decision Making - Soft Skills for a Digital Workplace (Illustrated Course Guides)

Front Cover......Page 1
Title Page......Page 4
Copyright......Page 5
Contents......Page 13
Preface......Page 7
PROBLEM SOLVING: Unit A: Identifying and Defining Problems......Page 18
DETAILS......Page 19
YOU TRY IT......Page 21
YOU TRY IT......Page 23
YOU TRY IT......Page 25
YOU TRY IT......Page 27
YOU TRY IT......Page 29
Innovative ways to solve problems: open source science......Page 30
YOU TRY IT......Page 31
Crisis management......Page 32
YOU TRY IT......Page 33
YOU TRY IT......Page 35
Soft Skills Review......Page 37
Independent Challenge 1......Page 39
Team Challenge......Page 40
Be the Critic......Page 41
PROBLEM SOLVING: Unit B: Solving the Problem......Page 42
DETAILS......Page 43
YOU TRY IT......Page 45
YOU TRY IT......Page 47
YOU TRY IT......Page 49
Unintended consequences: when solving one problem spurs new ones......Page 50
YOU TRY IT......Page 51
YOU TRY IT......Page 53
YOU TRY IT......Page 55
Solving problems in a blink......Page 56
YOU TRY IT......Page 57
YOU TRY IT......Page 59
Soft Skills Review......Page 61
Independent Challenge 2......Page 63
Team Challenge......Page 64
Be the Critic......Page 65
PROBLEM SOLVING: Unit C: Thinking Critically......Page 66
DETAILS......Page 67
YOU TRY IT......Page 69
YOU TRY IT......Page 71
YOU TRY IT......Page 73
YOU TRY IT......Page 75
Critical thinking and feeling......Page 76
YOU TRY IT......Page 77
YOU TRY IT......Page 79
YOU TRY IT......Page 81
Guesstimating is critical thinking......Page 82
YOU TRY IT......Page 83
Soft Skills Review......Page 85
Soft Skills Review (Continued)......Page 86
Independent Challenge 1......Page 87
Team Challenge......Page 88
Be the Critic......Page 89
PROBLEM SOLVING: Unit D: Group Decision Making and Problem Solving......Page 90
DETAILS......Page 91
Star power or team effectiveness?......Page 92
YOU TRY IT......Page 93
YOU TRY IT......Page 95
Mind mapping software......Page 96
YOU TRY IT......Page 97
YOU TRY IT......Page 99
YOU TRY IT......Page 101
YOU TRY IT......Page 103
YOU TRY IT......Page 105
YOU TRY IT......Page 107
Soft Skills Review......Page 109
Critical Thinking Questions......Page 110
Independent Challenge 2......Page 111
Team Challenge......Page 112
Be the Critic......Page 113
PROBLEM SOLVING: Unit E: Decision Support Tools......Page 114
DETAILS......Page 115
YOU TRY IT......Page 117
YOU TRY IT......Page 119
YOU TRY IT......Page 121
YOU TRY IT......Page 123
YOU TRY IT......Page 125
YOU TRY IT......Page 127
The art of information graphics......Page 128
YOU TRY IT......Page 129
YOU TRY IT......Page 131
Soft Skills Review......Page 133
Critical Thinking Questions......Page 134
Independent Challenge 2......Page 135
Team Challenge......Page 136
Be the Critic......Page 137
Glossary......Page 138
Index......Page 141