Police Sergeant Examination Preparation Guide (Cliffs Test Prep)

Cliffs™ POLICE SERGEANT EXAMINATION PREPARATION GUIDE......Page 1
foreword......Page 7
contents......Page 9
1: THE PATH TO THE WAY......Page 15
FIRST STEPS......Page 17
WHAT\'S ON THE TEST......Page 18
Generic and Procedural Questions......Page 19
THE TEST ANNOUNCEMENT......Page 20
Knowledge, Skills, and Abilities......Page 21
Submitting Applications......Page 23
Resumes......Page 25
2: FOOTPRINTS ALONG THE PATH......Page 27
CONSTRUCTING WRITTEN TESTS......Page 29
Test Validity and Reliability......Page 30
Advantages of Multiple-Choice Tests......Page 31
MOTIVATION......Page 32
Highlighting Material......Page 34
Repeating the Process......Page 36
Other Important Tips......Page 37
Practicing Test-Taking......Page 39
The Test Booklet and Answer Sheet......Page 40
Marking Questions and Answers......Page 41
Changing Answers......Page 42
3: LANGUAGE ALONG THE PATH......Page 43
The Difference Between Oral and Written Tests......Page 45
The Oral Board......Page 46
The Dimensions of the Job......Page 48
Conducting the Traditional Oral......Page 50
Conducting the Technical Oral......Page 52
Conducting Oral Exams That Include Mini In-Basket Scenarios, Video Presentations, or Situational Exercises......Page 54
PREPARING FOR YOUR ORAL TEST......Page 59
POSDCORB......Page 60
Answering Questions......Page 61
Creating Your Own Mock Oral Board......Page 63
Achieving High Scores on Oral Exams that Include Mini In-Basket Scenarios, Video Presentations, or Situational Exercises......Page 64
Other Significant Factors in Your Test Score......Page 66
APPEARING BEFORE THE ORAL BOARD......Page 72
Resumes......Page 73
The Panelists’ Viewpoint......Page 75
A Flash to the Future......Page 76
Questions Frequently Asked on Oral Boards......Page 81
4: CROSSROADS ALONG THE PATH......Page 89
History of Assessment Centers......Page 91
How Situational Exercises Are Developed......Page 92
How Assessment Centers Work......Page 94
The In-Basket Exercise......Page 95
The Supervisor/Subordinate Exercise......Page 100
The Leaderless Discussion Group Exercise......Page 102
The Community Meeting Exercise......Page 103
UNDERSTANDING THE PROCESS......Page 107
Important Elements in the Physical Examination......Page 108
Certifying the Promotion List (Rules of Three and Five)......Page 110
HEIGHT AND WEIGHT TABLES......Page 109
5: THEORY AND CONCEPT STUDY GUIDE......Page 113
LEADING......Page 115
Leadership Styles......Page 117
MOTIVATING......Page 118
Motivational Theories......Page 119
Types of Discipline......Page 123
COMMUNICATING......Page 124
The Sergeant’s Role in the Communication Process......Page 125
Effective Communication......Page 126
DELEGATING......Page 127
CONTROLLING......Page 128
What the Department Expects from Its Sergeants......Page 129
Formal Evaluation Systems......Page 130
Informal Evaluation Systems......Page 132
6: MULTIPLE-CHOICE PRACTICE TESTS......Page 133
MULTIPLE-CHOICE PRACTICE TEST 1......Page 141
SCORING MULTIPLE-CHOICE PRACTICE TEST 1......Page 159
ANSWERS AND ANALYSIS FOR MULTIPLE- CHOICE PRACTICE TEST I......Page 163
MULTIPLE-CHOICE PRACTICE TEST 2......Page 173
SCORING MULTIPLE-CHOICE PRACTICE TEST 2......Page 191
ANSWERS AND ANALYSIS FOR MULTIPLE- CHOICE PRACTICE TEST 2......Page 194
7: ORAL PRACTICE TEST......Page 205
ORAL BOARD QUESTIONS AND ANALYSIS......Page 209
8: ASSESSMENT CENTER PRACTICE TEST......Page 217
HOW TO TAKE THE IN-BASKET PRACTICE TEST......Page 219
IN-BASKET EXERCISE......Page 221
IN-BASKET ITEMS......Page 233
PHONE CALLS......Page 271
INDEX OF IN-BASKET EXERCISE ITEMS......Page 273
ANALYSIS AND DISCUSSION OF IN- BASKET EXERCISE......Page 275
PRIORITIZED ITEMS, PHONE CALLS, AND MODEL RESPONSES......Page 277
9: GLOSSARY OF KEY TERMS......Page 307