Perry Rhodan 2874_ Thez_ Perry - Wim Vandemaan

Organisation profiles
Foreword
Acknowledgements
Table of contents
Abbreviations
Executive summary
Key findings of the Small Business Act assessment
	Figure 0.1. SBA results for the EU pre-accession region
	Key findings per SBA principle
		Principle 1 – Entrepreneurial learning and women’s entrepreneurship
			Table 0.1. Weighted score for Principle 1 for each EU pre-accession economy and regional average
		Principle 2 – Bankruptcy and second chance
			Table 0.2. Weighted score for Principle 2 for each EU pre-accession economy and regional average
		Principle 3 – Regulatory framework for SME policy making
			Table 0.3. Weighted score for Principle 3 for each EU pre-accession economy and regional average
		Principle 4 – Operational environment for SMEs
			Table 0.4. Weighted score for Principle 4 for each EU pre-accession economy and regional average
		Principle 5 – SME support services and public procurement
			Table 0.5. Weighted score for Dimension 5a for each EU pre-accession economy and regional average
			Table 0.6. Weighted score for Dimension 5b for each EU pre-accession economy and regional average
		Principle 6 – Access to finance for SMEs
			Table 0.7. Weighted score for Principle 6 for each EU pre-accession economy and regional average
		Principle 7 – Standards and technical regulations
			Table 0.8. Weighted score for Principle 7 for each EU pre-accession economy and regional average
		Principle 8 – Enterprise skills and innovation
			Table 0.9. Weighted score for Dimension 8a for each EU pre-accession economy and regional average
			Table 0.10. Weighted score for Dimension 8b for each EU pre-accession economy and regional average
		Principle 9 – SMEs in a green economy
			Table 0.11. Weighted score for Principle 9 for each EU pre-accession economy and regional average
		Principle 10 – Internationalisation of SMEs
			Table 0.12. Weighted score for Principle 10 for each EU pre-accession economy and regional average
Scores and methodology
	Small Business Act scores
		Table 0.13. Small Business Act scores
	Methodology
		Small Business Act assessment framework
			Table 0.14. SBA principles, policy dimensions and sub-dimensions
			Figure 0.2. Assessment framework based on the EU Small Business Act
		Allocation of scores
			Table 0.15. Example of an indicator
		The methodology of the assessment process
		Weighting system
Overview of the SBA assessment process and SME sector
	Introduction
	The SME Policy Index process
		The 2011-12 assessment process
			Box 0.1. The SME Policy Index process
		The SME Policy Index 2012
		SME Policy Index objectives
		Importance and relevance of the Small Business Act for Europe
			Table 0.16. Strengths and limitations of the SME Policy Index
		The SME Policy Index 2012 and 2009 – A comparison
			Table 0.17. Comparison of the SBA assessment grid with the EU Charter
	Macroeconomic background and the SME sector in the EU pre-accession economies
		The EU pre-accession economies
			Table 0.18. Structural and macroeconomic indicators
		Recent economic trends
		The SME sector in the EU pre-accession economies
			Table 0.19. Statistics of the SME sector
	Notes
Part I. Small Business Act assessment
	Chapter 1. Entrepreneurial learning and women’s entrepreneurship
		Introduction
		Assessment framework
			Figure 1.1. Assessment framework for SBA Principle 1
		Analysis
			Box 1.1. South East European Centre for Entrepreneurial Learning (SEECEL)
			Table 1.1. Scores for Sub-dimensions 1.1: Policy framework for entrepreneurial learning
			Table 1.2. Scores for Sub-dimension 1.2: Women’s entrepreneurship
		The way forward
			Figure 1.2. Overall scores for Principle 1: Entrepreneurial learning and women’s entrepreneurship
		Notes
		Bibliography
	Chapter 2. Bankruptcy and second chance for SMEs
		Introduction
			Box 2.1. Business failure in the EU
				Figure 2.1. Business survival rates in the EU within 5 years of start up
		Assessment framework
			Figure 2.2. Assessment framework for SBA Principle 2
		Analysis
			Box 2.2. Reforms of bankruptcy procedures in the Former Yugoslav Republic of Macedonia
			Table 2.1. Scores for Sub-dimension 2.1: Bankruptcy procedures
			Table 2.2. Scores for Sub-dimension 2.2: Second chance
		The way forward
			Figure 2.3. Overall scores for Principle 2: Bankruptcy and second chance
		Bibliography
	Chapter 3. Regulatory framework for SME policy making
		Introduction
		Assessment framework
			Figure 3.1. Assessment framework for SBA Principle 3
		Analysis
			Table 3.1. SME classification in the EU pre-accession region
			Box 3.1. Small and Medium Enterprises Development Organization (KOSGEB) in Turkey
			Table 3.2. Scores for Sub-dimension 3.1: Institutional framework
			Table 3.3. Scores for Sub-dimension 3.2: Legislative reform and regulatory impact analysis (RIA)
			Table 3.4. Scores for Sub-dimension 3.3: Public-private consultations (PPCs)
		The way forward
			Figure 3.2. Overall scores for Principle 3: Regulatory framework for SME policy making
		Notes
	Chapter 4. Operational environment for SMEs
		Introduction
		Assessment framework
			Figure 4.1. Assessment framework for SBA Principle 4
		Analysis
			Table 4.1. The company registration process in figures, according to government information
			Table 4.2. Scores for Sub-dimensions 4.1 and 4.2: Issuing of company registration certificates and Company identification numbers
			Box 4.1. Company registration reform and one-stop shop (OSS) development in the Former Yugoslav Republic of Macedonia
			Table 4.3. Scores for Sub-dimensions 4.3 and 4.4: Completion of the overall registration process and Tools for the further simplification of the registration process
			Table 4.4. Scores for Sub-dimension 4.5: Craft registration
			Table 4.5. Scores for Sub-dimension 4.6: E-government services
			Box 4.2. On-line tax filing in Albania
			Table 4.6. Internet and broadband penetration rates per 100 inhabitants
			Table 4.7. Scores for Sub-dimension 4.7: E-government infrastructure
		The way forward
			Figure 4.2. Overall scores for Principle 4: Operational environment for SMEs
	Chapter 5. Support services for SMEs and public procurement
		Dimension 5a: Support services for SMEs and start-ups
			Introduction
			Assessment framework
				Figure 5.1. Assessment framework for Dimension 5a
			Analysis
				Table 5.1. Scores for Sub-dimension 5a.1: SME support services
				Table 5.2. Scores for Sub-dimension 5a.2: Information services for SMEs
				Table 5.3. Scores for Sub-dimension 5a.3: Support for start-ups
				Box 5.1. KOSGEB’s Entrepreneurship Support Programme
			The way forward
				Figure 5.2. Overall scores for Dimension 5a: Support services for SMEs and start-ups
		Dimension 5b: Public procurement
			Introduction
			Assessment framework
				Figure 5.3. Assessment framework for Dimension 5b
			Analysis
				Table 5.4. Scores for Dimension 5b: Public procurement
			The way forward
				Figure 5.4. Overall scores for Dimension 5b: Public procurement
		Bibliography
	Chapter 6. Access to finance for SMEs
		Introduction
			Figure 6.1. Growth in domestic credit to the private sector
			Table 6.1. Banking sector indicators
		Assessment framework
			Figure 6.2. Assessment framework for SBA Principle 6
		Analysis
			Table 6.2. Scores for Sub-dimension 6.1: Sources of external finance
			Box 6.1. The legal and regulatory framework for access to finance in Serbia
			Table 6.3. Scores for Sub-dimension 6.2: Legal and regulatory framework
		The way forward
			Figure 6.3. Overall scores for Principle 6: Access to finance for SMEs
		Notes
	Chapter 7. Standards and technical regulations
		Introduction
		Assessment framework
			Figure 7.1. Assessment framework for SBA Principle 7
		Analysis
			Box 7.1. Croatia’s accession to the EU
			Table 7.1. Scores for Dimension 7: Standardisation and technical regulation
		The way forward
			Figure 7.2. Overall scores for Principle 7: Stanardisation and technical regulation
	Chapter 8. Enterprise skills and innovation
		Dimension 8a: Enterprise skills
			Introduction
			Assessment framework
				Figure 8.1. Assessment framework for Dimension 8a
			Analysis
				Table 8.1. Scores for Sub-dimension 8a.1: Training needs analysis
				Table 8.2. Scores for Sub-dimension 8a.2: Access to training and quality assurance
				Box 8.1. Applied start-up training support in Turkey
				Table 8.3. Scores for Sub-dimension 8a.3: Training for start-ups and growing businesses
			The way forward
				Figure 8.2. Overall scores for Dimension 8a: Enterprise skills
		Dimension 8b: Innovation policy for SMEs
			Introduction
			Assessment framework
				Figure 8.3. Assessment framework for Dimension 8b
			Analysis
				Table 8.4. Scores for Sub-dimension 8b.1: Policy co-ordination and strategic approach
				Box 8.2. Montenegro’s SME voucher scheme design
				Table 8.5. Scores for Sub-dimension 8b.2: Innovation support measures for SMEs
				Table 8.6. Scores for Sub-dimension 8b.3: Financial innovation support measures for SMEs
				Table 8.7. Scores for Sub-dimension 8b.4: Intellectual property rights protection
			The way forward
				Figure 8.4. Overall scores for Dimension 8b: Innovation policy for SMEs
		Notes
		Bibliography
	Chapter 9. SMEs in a green economy
		Introduction
		Assessment framework
			Figure 9.1. Assessment framework for SBA Principle 9
		Analysis
			Box 9.1. Ireland’s environmental infrastructure
			Table 9.1. Scores for Dimension 9: SMEs in a green economy
		The way forward
			Figure 9.2. Overall scores for Principle 9: SMEs in a green economy
	Chapter 10. Internationalisation of SMEs
		Introduction
		Assessment framework
			Figure 10.1. Assessment framework for SBA Principle 10
		Analysis
			Box 10.1. TheWestern Balkans and Turkey in the Enterprise Europe Network
			Table 10.1. Scores for Dimension 10: Internationalisation of SMEs
		The way forward
			Figure 10.2. Overall scores for Principle 10: Internationalisation of SMEs
Part II. Profiles of the EU pre-accession region
	Chapter 11. SBA profile: Albania
		Overview
			Table 11.1. Enterprises, employees, turnover and investments by size of enterprises
			Table 11.2. Main macroeconomic indicators for Albania, 2008-12
		SBA assessment results
			Box 11.1. SME perception of effectiveness of government policy in Albania
		The way forward
			Figure 11.1. SBA scores for Albania
		Notes
		Bibliography
	Chapter 12. SBA profile: Bosnia and Herzegovina
		Overview
			Table 12.1. SMEs in Bosnia and Herzegovina
			Table 12.2. Main macroeconomic indicators for Bosnia and Herzegovina, 2008-12
		SBA assessment results
			Box 12.1. SME perception of effectiveness of government policyin Bosnia and Herzegovina
		The way forward
			Figure 12.1. SBA scores for Bosnia and Herzegovina
		Notes
		Bibliography
	Chapter 13. SBA profile: Croatia
		Overview
			Table 13.1. SMEs in Croatia
			Table 13.2. Main macroeconomic indicators for Croatia, 2008-12
		SBA assessment results
			Box 13.1. SME perception of effectiveness of government policy in Croatia
		The way forward
			Figure 13.1. SBA scores for Croatia
		Note
		Bibliography
	Chapter 14. SBA profile: Kosovo
		Overview
			Table 14.1. Main macroeconomic indicators for Kosovo, 2008-12
		SBA assessment results
			Box 14.1. SME perception of effectiveness of government policy in Kosovo
		The way forward
			Figure 14.1. SBA scores for Kosovo
		Bibliography
	Chapter 15. SBA profile: The Former Yugoslav Republic of Macedonia
		Overview
			Table 15.1. Main macroeconomic indicators for the Former Yugoslav Republic of Macedonia, 2008-12
		SBA assessment results
			Box 15.1. SME perception of effectiveness of government policyin the Former Yugoslav Republic of Macedonia
		The way forward
			Figure 15.1. SBA scores for the Former Yugoslav Republic of Macedonia
		Bibliography
	Chapter 16. SBA profile: Montenegro
		Overview
			Table 16.1. Main macroeconomic indicators for Montenegro, 2008-12
		SBA assessment results
			Box 16.1. SME perception of effectiveness of government policy – Montenegro
		The way forward
			Figure 16.1. SBA scores for Montenegro
		Bibliography
	Chapter 17. SBA profile: Serbia
		Overview
			Table 17.1. Main macroeconomic indicators for Serbia, 2008-12
		SBA assessment results
			Box 17.1. SME perception of effectiveness of government policy in Serbia
		The way forward
			Figure 17.1. SBA scores for Serbia
		Bibliography
	Chapter 18. SBA profile: Turkey
		Overview
			Table 18.1. Main macroeconomic indicators for Turkey, 2008-12
		SBA assessment results
			Box 18.1. SME perception of effectiveness of government policy in Turkey
		The way forward
			Figure 18.1. SBA scores for Turkey
		Notes
		Bibliography
Annex A. OECD company survey
	Table A1. Sample grouping and key characteristics
	Figure A1. Most important business environment conditions
	Figure A2. Most needed government policies
	Table A2. Perceived government performance of and proposed improvements for the most needed policies
Annex B. Overview of sub-national SBA assessment
	Table B1. Assessed municipalities in the Western Balkans
Annex C. Small Business Act assessment framework
	Table I. Create an environment in which entrepreneurs and family businesses can thrive and entrepreneurship is rewarded
	Table II. Ensure that honest entrepreneurs who have faced bankruptcy quickly get a second chance
	Table III. Design rules according to the “think small first” principle
	Table IV. Make public administration responsive to SMEs
	Table V. Adapt public policy tools to SME needs
	Table VI. Facilitate SME access to finance and develop a legal and business environment supportive to timely payments in commercial transactions
	Table VII. Help SMEs to benefit more from the opportunities offered by the single market
	Table VIII. Promote the upgrading of skills and all forms of innovation
	Table IX. Enable SMES to turn environmental changes into opportunities
	Table X. Encourage and support SMEs to benefit from the growth markets
Annex D. List of SBA co-ordinators