Peer Power: Transforming Workplace Relationships

PEER POWER : Transforming Workplace Relationships
	Contents
	Acknowledgments
	Introduction
	1 Mistakes We Have Made (And You Can Avoid):Manipulating, Whining, Attacking, and Bullying
	2 What We Have Learned: Four Key Principles
	3 Strategies for Transforming Relationships
	4 From the Attacker to the Constructive Critic
	5 From the Whiner to the Problem Solver
	6 From the Scene Stealer to the Ally
	7 From the Drive-by Boss to the Engaged Leader
	8 From the Manipulator to the Open Communicator
	9 From the Clueless Colleague to the ConsiderateTeammate
	10 From the Faux-Smart Boss to the KnowledgeableLeader
	11 From the Slacker to the Contributor
	12 From the Bully to the Assertive Leader
	13 From Challenges to Collaboration
	14 Technology: A Blessing and a Curse
	15 Moving Forward: From Passive Reader to ActiveCommunicator
	Appendices
		Appendix 1: Interpreting Your Responses to the “AboutYou” Questionnaire
		Appendix 2: Principles and Strategies Used in the CaseChapters
		Appendix 3: References
	About the Authors
	Index