Organizational Psychology: A Scientist-Practitioner Approach

Preface xi     CHAPTER 1 INTRODUCTION TO ORGANIZATIONAL PSYCHOLOGY 1     What Is Organizational Psychology? 2     Organizational Psychology in Context 4     The Scientist-Practitioner Approach 6     Historical Influences in Organizational Psychology 11     Recent Past and Beyond 22     The Chapter Sequence 23     Chapter Summary 24     Suggested Additional Readings 25     CHAPTER 2 RESEARCH METHODS AND STATISTICS 27     Methods of Data Collection 28     Special Issues in Data Collection 44     Ethics in Data Collection 53     Statistical Methods in Organizational Psychology 54     Special Issues in Statistical Analysis 59     Chapter Summary 67     Suggested Additional Readings 68     CHAPTER 3 ATTRACTION AND SOCIALIZATION 69     The Recruitment Process: An Organizational Perspective 70     The Recruitment Process: The Applicant   s Perspective 74     Organizational Socialization 77     The Impact of Diversity on Organizational Socialization 101     The Future of Organizational Socialization Research 102     Chapter Summary 103     Suggested Additional Readings 104     CHAPTER 4 THE WORK   NONWORK INTERFACE 105  Kelsey-Jo Ritter and Steve M. Jex     Some Basic Assumptions About the Work and NonWork Interface 106     The Transition Into Work: Youth Employment 107     Transition to a Career 112     Balancing Work and Nonwork Demands 113     Antecedents of Work-Family Conflict 115     Consequences of Work-Family Conflict 116     Reducing and Preventing Work-Family Conflict 117     The Positive Side of Work-Family Interface 119     Work-Family Balance 121     Transitioning Out of Work: Retirement 121     Chapter Summary 130     Suggested Additional Readings 131     CHAPTER 5 PRODUCTIVE BEHAVIOR IN ORGANIZATIONS 133     Defining Productive Behavior 134     Job Performance 134     Measurement of Job Performance 143     Determinants of Job Performance 150     Organizational Citizenship Behavior 160     Innovation and Adaptability in Organizations 166     Chapter Summary 174     Suggested Additional Readings 175     CHAPTER 6 COUNTERPRODUCTIVE BEHAVIOR IN ORGANIZATIONS 177     Defining Counterproductive Work Behavior 178     The Structure of Counterproductive Work Behavior 178     Causes of Counterproductive Work Behavior 180     Common Forms of Counterproductive Work Behavior 186     Low Base Rate Counterproductive Work Behavior 194     Some Final Thoughts on Counterproductive Work Behavior 204     Chapter Summary 204     Suggested Additional Readings 206     CHAPTER 7 OCCUPATIONAL STRESS AND EMPLOYEE HEALTH AND WELL-BEING 207     A Brief History 208     Approaches and Terminology 209     Occupational Stress Terminology 211     Occupational Stress Models 213     Workplace Stressors 222     Employee Safety 235     Employee Health in Vulnerable Populations 236     Reducing the Impact of Workplace Stressors 237     Cross-Cultural Occupational Stress Research 242     Chapter Summary 244     Suggested Additional Readings 245     CHAPTER 8 BELIEFS AND ATTITUDES ABOUT WORK AND THE ORGANIZATION 247     Job Satisfaction 248     Organizational Commitment 269     Additional Job Beliefs 280     Chapter Summary 286     Suggested Additional Readings 288     CHAPTER 9 THEORIES OF MOTIVATION 289     Defining Motivation, Basic Assumptions, and Theoretical Approaches 290     Need-Based Theories of Motivation 292     Cognitive Process Theories of Motivation 296     The Behavioral Approach to Motivation 312     Self-Determination Theory 316     Job-Based Theories of Motivation 318     The Practical Value of Motivation Theories 327     Chapter Summary 329     Suggested Additional Readings 330     CHAPTER 10 ORGANIZATIONAL APPLICATIONS OF MOTIVATION THEORY 331     Some Basic Assumptions 331     Behaviors Organizations Attempt to Influence 332     Organizational Reward Systems 334     Motivation Through the Design of Work 350     Proactive Motivation and Job Crafting 364     Organizational Disciplinary Procedures 366     Chapter Summary 368     Suggested Additional Readings 369     CHAPTER 11 LEADERSHIP AND INFLUENCE PROCESSES 371     Defining Leadership 371     General Approaches to Leadership 374     Modern Theories of Leadership 380     Power and Influence in Organizations 398     Chapter Summary 408     Suggested Additional Readings 409     CHAPTER 12 TEAM DYNAMICS AND PROCESSES WITHIN ORGANIZATIONS 411     Stages of Team Development 412     Defining Team Effectiveness 415     Models of Team Effectiveness 416     Determinants of Team Effectiveness 428     Within-Team Processes 436     Enhancing the Effectiveness of Teams 446     The Future of Teams in Organizations 450     Chapter Summary 451     Suggested Additional Readings 452     CHAPTER 13 ORGANIZATIONAL THEORY AND DESIGN 453     What Is an    Organizational Theory   ? 454     Major Organizational Theories 456     Determinants of Organizational Design 463     Recent Innovations in Organizational Design 475     Research on Organizational Design 480     The Future of Organizational Design 481     Chapter Summary 483     Suggested Additional Readings 484     CHAPTER 14 ORGANIZATIONAL CULTURE AND CLIMATE 487     Defining Organizational Culture 488     Models of Organizational Culture 491     Manifestations of Organizational Culture 493     The Development of Organizational Culture 499     Measuring Organizational Culture 500     Changing Organizational Culture 502     The Impact of Organizational Culture 508     Organizational Climate: The Psychological Experience 512     Chapter Summary 514     Suggested Additional Readings 517     CHAPTER 15 ORGANIZATIONAL CHANGE AND DEVELOPMENT 519     What Is Organizational Development and Why Is It Used? 519     A Brief History of Organizational Development 521     The Theory Base of Organizational Development 523     Organizational-Change Interventions 533     Conditions Necessary for Successful Organizational Change 544     Evaluation of Organizational-Development Programs 549     Special Issues in Client   Consultant Relationships 555     Chapter Summary 558     Suggested Additional Readings 559     References 561     Author Index 663     Subject Index 685