Organisational Psychology: An Essential Guide

Cover
Endorsement
Half Title
Title Page
Copyright Page
Table of Contents
List of Figures
List of Tables
List of Boxes
List of Contributors
Acknowledgements
Chapter 1 Introduction
	Overview
	Introduction
	What Is Organisational Psychology?
	A Brief History of Organisational Psychology in the UK
	Why Read this Book?
	Who Will Benefit From this Book?
	How this Book Is Structured
	Part I: The Core Areas of Organisational Psychology
		Chapter 2: Psychological Assessment, By Dr Lara Zibarras
		Chapter 3: Learning Training and Development, By Dr Julia Yates
		Chapter 4: Leadership, Engagement and Motivation, By Dr Jutta Tobias Mortlock
		Chapter 5: Well-Being and Work, By Dr Lara Zibarras, Dr Julia Yates, Dr Shannon Horan and Dr Lucie Zernerova
		Chapter 6: Work Design, Organisational Change and Development, By Dr Claire Stone
	Part II: Core Areas in Focus
		Chapter 7: Psychological Assessment in Focus: Psychometrics, By Suchi Pathak
		Chapter 8: Learning, Training and Development in Focus: Coaching Psychology, By Dr Julia Yates
		Chapter 9: Leadership, Engagement and Motivation in Focus: Groups and Teams, By Dr Lynsey Mahmood
		Chapter 10: Well-Being and Work in Focus: Mindfulness at Work, By Dr Jutta Tobias Mortlock
		Chapter 11: Work Design, Organisational Change and Development in Focus: Latest Developments in Organisational Psychology, By Jane Stewart
	Part III: Organisational Psychology in Practice
		Chapter 12: Professionalism in Organisational Psychology: Ethical and Reflective Practice, By Dr Julia Yates
		Chapter 13: Research Design and Evidence-Based Practice, By Dr Jennifer Gerson, Dr Lynsey Mahmood and Dr Lara Zibarras
		Chapter 14: Working in Organisational Psychology, By Dr Hayley Lewis
	References
Part I The Core Areas of Organisational Psychology
	Chapter 2 Psychological Assessment
		Overview
		Introduction: Why Should We Select People Into Organisations?
		Designing a Selection Process
		Job (Or Role) Analysis
		Methods of Job Analysis
			Questionnaire/survey
			Observation
			Task Analysis
			Work Diaries
			Interviews And/or Focus Groups
			Critical Incident Technique (CIT) (Flanagan, 1954)
		Selection Methods
			Curriculum Vitae (CVs), Application Forms and Biodata
			References
			Psychometrics – Ability and Personality
			Situational Judgement Tests (SJTs)
			Interviews
			Assessment Centres
		How Do You Choose the Correct Selection Methods to Use?
			Reliability
				Internal Consistency
				Test-retest Reliability
				Parallel Forms
				Inter-rater Reliability
			Validity
				Face Validity
				Content Validity
				Construct Validity
				Criterion-related Validity
				Incremental Validity
			Utility
		How Effective Are Selection Methods?
		Validity Studies in Practice
		Fairness and Diversity in Selection and Assessment
		The Candidate Perspective of the Selection Process
		Technology and Web-Based Selection
		Social Media Use in Selection
		Conclusion
		Explore Further
		References
	Chapter 3 Learning, Training and Development
		Overview
		Contemporary Career Paths
		Career Choice
		Learning and Development
			Trainee Characteristics
			Work Characteristics
			Training Design
		Learning Theories
			Behaviourism
			Cognitivism
			Constructivism
		Online Learning
		Conclusion
		Explore Further
		References
	Chapter 4 Leadership, Engagement and Motivation
		Overview
		Key Concepts
		Leadership Vs Management
			Leadership, Motivation, and Engagement
		Leadership Theorising in the 20th Century
			The Context of Leadership Today
		Paradigm Shifts in Understanding the Meaning of ‘Leadership’
			Paradigm Shift 1: From Traits to Shared Qualities
			Paradigm Shift 2: From Leaders to Leadership Networks
			Paradigm Shift 3: Towards Complexity Leadership
			Emerging 21st Century Leadership Theories
			Practical Applications
				Leadership as Practice Development (LaPD)
			Future Directions in the Field
		Conclusion
		Explore Further
		References
	Chapter 5 Well-Being and Work
		Overview
		Introduction
			Well-being and Stress
		Why Should Organisations Care About Staff Well-Being?
			The Consequences of Workplace Stress
			The Happy Productive Worker Thesis
		What Are the Antecedents of Workplace Well-Being?
			Other Causes of Workplace Stress
			Technology and Workplace Well-Being
		Coping With Stress and Enhancing Well-Being
			Resilience
			Cognitive Behavioural Therapy
			Acceptance and Commitment Therapy
			Recovery Time and Psychological Detachment From Work
		Conclusion
		References
	Chapter 6 Work Design, Organisational Change and Development
		Overview
		What Is Organisational Change and Development?
		Traditional Organisational Development
			‘Diagnostic’ OD
			Structure, Culture and Diagnostic OD
		Work Redesign Interventions
			Stress Risk Management Interventions
		Contemporary Organisational Development
			‘Dialogic’ OD
			Structure, Culture and Dialogic OD
		How to Approach OD Interventions
			Participative Action Research
			Process Consultation and the Helping Relationship
		Working as a Practitioner
		Conclusion
		Explore Further
		References
Part II The Core Areas in Focus
	Chapter 7 Psychological Assessment in Focus: Psychometrics
		Overview
		What Are Psychometrics?
		Why Use Psychometrics?
		Why Use Psychometrics in the Workplace?
		How Can Psychometrics Be Used in the Workplace?
		What Type of Psychometric Tests Are There?
			Measures of Maximum Performance
			Different Formats of Maximum Performance Tests: Speed Tests Versus Power Tests
			Measures of Typical Performance
		Personality Questionnaires
		How Are Psychometric Tests Constructed?
		Step 1 – What Is the Purpose Or Idea? What Are You Trying to Achieve?
		Step 2 – Designing the Questionnaire and Writing Questions/items
		Step 3 – Item Evaluation
		Step 4 – Reliability and Validity Studies
			Reliability
				Internal Consistency
				Test-retest Reliability
				Parallel Forms
			Validity
				Content Validity
				Construct Validity
				Criterion-related Validity
			Test Equivalence and Adverse Impact Testing
		Step 5 – Creating a Norm Referenced Group
		Step 6 – Final Assessment and Making Sure Your Assessment Stays Up to Date
		The Role of Technology in Psychometrics and Future Directions
			Gauging Personality and Ability Via Digital Footprints
			Game-based Assessments
		Conclusion
		Explore Further
		References
	Chapter 8 Learning, Training and Development in Focus: Coaching Psychology
		Overview
		What Is Coaching?
		Coaching Psychology
		Does Coaching Work?
		How Does Coaching Work?
			Self-efficacy of the Client
			Range of Tools and Techniques Used By the Coach
			Working Alliance
		How to Coach
		Coaching Skills
		Working as a Coach
		Conclusion
		Explore Further
		References
	Chapter 9 Leadership, Engagement and Motivation in Focus: Groups and Teams
		Overview
		Social Identification and Group Dynamics
		Organisational Identification
		Leadership
		Innovation and Transgression
		Motivation and Engagement
		Practical Applications
		Future Directions in the Field: Virtual Teams
		Conclusion
		Explore Further
		References
	Chapter 10 Well-Being and Work in Focus: Mindfulness at Work
		Overview
		What Is Mindfulness?
		Mindfulness and Well-Being
		Core Concepts Relevant for Workplace Mindfulness
		The Mechanisms of Action That Make Mindfulness Work
		Ellen Langer’s Socio-Cognitive Approach to Mindfulness
		Collective Mindfulness
			Five Collective Mindfulness Processes Generate MO
		Current Debates
			Issues Associated With ‘first-Generation’ MBIs
			Issues Associated With Future Directions
		Practical Applications
		Mindfulness to Increase Self-Regulation
		Mindfulness to Increase Self-Exploration
		Mindfulness to Increase Prosocial Engagement
		Mindfulness to Increase Self-Liberation
		Conclusion
		References
	Chapter 11 Work Design, Organisational Change and Development in Focus: Latest Developments in Organisational Psychology
		Overview
		The Context
		Fourth Industrial Revolution
		Campaigning and Action On Racism, Bigotry, Inequality, Discrimination and Bias
		A Global Pandemic and the Ongoing Influence On Organisations and Work
		The Rise of Critical Organisational Psychology
		Contemporary Research Topics
			When and Where Work Happens
			Challenges of Improved Technology
			Responsible Business
			Equality, Diversity and Inclusion
			Psychological Safety
		Future Challenges
		Conclusion
		Explore Further
		References
Part III Professional Practice
	Chapter 12 Professionalism in Organisational Psychology: Ethical and Reflective Practice
		Overview
		Ethics
		Ethical Frameworks
			1. Respect for the Dignity of Persons and Peoples
			2. Competent Caring for the Well-Being of Persons and Peoples
			3. Integrity
			4. Professional and Scientific Responsibilities to Society
		Ethical Dilemmas and Ethical Maturity
		Ethics in Research
		Reflective Practice
			What Is Reflective Practice?
			How to reflect
				Reflective Frameworks
		Conclusion
		Explore Further
		References
	Chapter 13 Research Design and Evidence-Based Practice
		Overview
		What Is Evidence-Based Practice?
			The Scientist Practitioner Model
		Designing Research in Organisational Psychology
			Qualitative Research
			Quantitative Research
			The Process of Research
		The Qualitative Research Process
		The Quantitative Research Process
			Things to Consider When Choosing a Research Design
		Current Issues in the Field of Research Methods
			The Replication Crisis and Open Science
		Conclusion
		Explore Further
		References
	Chapter 14 Working in Organisational Psychology
		Overview
		Career Paths in Organisational Psychology
		Advice On Career Paths
			The Generalist Versus Specialist Debate
			The Importance of Adaptability and Open-Mindedness
			3. The Importance of Relationships
			The Importance of Continuous Learning
			The Importance of Personal Values
		Advice for Finding Your First Job as an Organisational Psychologist
		HCPC Registration and BPS Chartership
			The QOP (Stage 2)
			The Professional Doctorate in Occupational Psychology
		Benefits of Chartership and Registration
		Conclusion
		Further Information
		References
	Concluding Remarks
Glossary
Index