Operations management : processes and supply chains

 Content: Note continued: MyOMLab Resources --
 Key Equation --
 Key Terms --
 Solved Problems --
 Discussion Questions --
 Problems --
 Advanced Problems --
 Video Case Lean Systems at Autoliv --
 Case Copper Kettle Catering --
 Selected References --
 pt. 3 Managing Supply Chains --
 9.Supply Chain Inventory Management --
 Inventory Management at Walmart --
 Inventory Management across the Organization --
 Inventory and Supply Chains --
 Pressures for Small Inventories --
 Pressures for Large Inventories --
 Types of Inventory --
 Inventory Reduction Tactics --
 ABC Analysis --
 Economic Order Quantity --
 Calculating the EOQ --
 Managerial Insights from the EOQ --
 Inventory Control Systems --
 Continuous Review System --
 Periodic Review System --
 Managerial Practice 9.1 The Supply Chain Implications of Periodic Review Inventory Systems at Celanese --
 Comparative Advantages of the Q and P Systems --
 Hybrid Systems --
 Learning Goals in Review --
 MyOMLab Resources --
 Key Equations --
 Key Terms --
 Solved Problems --
 Discussion Questions --
 Problems --
 Advanced Problems --
 Active Model Exercise --
 Experiential Learning Swift Electronic Supply, Inc. --
 Case Parts Emporium --
 Selected References --
 Supplement C Special Inventory Models --
 Noninstantaneous Replishment --
 Quantity Discounts --
 One-Period Decisions --
 Learning Goals in Review --
 MyOMLab Resources --
 Key Equations --
 Key Term --
 Solved Problems --
 Problems --
 Selected References --
 10.Supply Chain Design --
 Nikon --
 Supply Chain Design across the Organization --
 Supply Chains for Services and Manufacturing --
 Services --
 Manufacturing --
 Measures of Supply Chain Performance --
 Inventory Measures --
 Financial Measures --
 Inventory Placement --
 Mass Customization --
 Competitive Advantages --
 Supply Chain Design for Mass Customization --
 Outsourcing Processes --
 Vertical Integration --
 Outsourcing --
 Managerial Practice 10.1 Building a Supply Chain for the Dreamliner --
 Strategic Implications --
 Efficient Supply Chains --
 Responsive Supply Chains --
 The Design of Efficient and Responsive Supply Chains --
 Learning Goals in Review --
 MyOMLab Resources --
 Key Equations --
 Key Terms --
 Solved Problem --
 Discussion Questions --
 Problems --
 Advanced Problems --
 Experiential Learning Sonic Distributors --
 Case Brunswick Distribution, Inc. --
 Selected References --
 11.Supply Chain Location Decisions --
 Bavarian Motor Works (BMW) --
 Location Decisions across the Organization --
 Factors Affecting Location Decisions --
 Dominant Factors in Manufacturing --
 Dominant Factors in Services --
 Geographical Information Systems and Location Decisions --
 Managerial Practice 11.1 How Fast-Food Chains Use GIS to Select Their Sites --
 Locating a Single Facility --
 Comparing Several Sites --
 Applying the Load --
 Distance Method --
 Using Break-Even Analysis --
 Locating a Facility Within a Supply Chain Network --
 Managerial Practice 11.2 General Electric's Expansion in India --
 The GIS Method for Locating Multiple Facilities --
 The Transportation Method --
 Learning Goals in Review --
 MyOMLab Resources --
 Key Equations --
 Key Terms --
 Solved Problems --
 Discussion Questions --
 Problems --
 Advanced Problems --
 Active Model Exercise --
 Selected References --
 12.Supply Chain Integration --
 Eastman Kodak --
 Supply Chain Integration across the Organization --
 Supply Chain Dynamics --
 External Causes --
 Internal Causes --
 Implications for Supply Chain Design --
 Integrated Supply Chains --
 New Service or Product Development Process --
 Design --
 Analysis --
 Development --
 Full Launch --
 Supplier Relationship Process --
 Sourcing --
 Design Collaboration --
 Negotiation --
 Buying --
 Information Exchange --
 The Order Fulfillment Process --
 Customer Demand Planning --
 Supply Planning --
 Production --
 Logistics --
 Managerial Practice 12.1 Order Fulfillment aboard the Coral Princess --
 The Customer Relationship Process --
 Marketing --
 Order Placement --
 Customer Service --
 Levers for Improved Supply Chain Performance --
 The Levers --
 Performance Measures --
 Learning Goals in Review --
 MyOMLab Resources --
 Key Equations --
 Key Terms --
 Solved Problems --
 Discussion Questions --
 Problems --
 Advanced Problems --
 Video Case Sourcing Strategy at Starwood --
 Case Wolf Motors --
 Selected References --
 13.Supply Chain Sustainability and Humanitarian Logistics --
 FedEx --
 Sustainability across the Organization --
 Supply Chains and Environmental Responsibility --
 Reverse Logistics --
 Managerial Practice 13.1 Recycling at Hewlett-Packard and Walmart --
 Energy Efficiency --
 Supply Chains, Social Responsibility, and Humanitarian Logistics --
 Disaster Relief Supply Chains --
 Supply Chain Ethics --
 Managing Sustainable Supply Chains --
 Learning Goals in Review --
 MyOMLab Resources --
 Key Equations --
 Key Terms --
 Solved Problems --
 Discussion Questions --
 Problems --
 Video Case Supply Chain Sustainability at Clif Bar & Company --
 Selected References --
 14.Forecasting --
 Motorola Mobility --
 Forecasting across the Organization --
 Demand Patterns --
 Key Decisions on Making Forecasts --
 Deciding What to Forecast --
 Choosing the Type of Forecasting Technique --
 Forecast Error --
 Computer Support --
 Judgment Methods --
 Causal Methods: Linear Regression --
 Time-Series Methods --
 Naive Forecast --
 Estimating the Average --
 Trend Projection with Regression --
 Seasonal Patterns --
 Choosing a Quantitative Forecasting Method --
 Criteria for Selecting Time-Series Methods --
 Tracking Signals --
 Using Multiple Techniques --
 Managerial Practice 14.1 Combination Forecasts and the Forecasting Process --
 Putting It All Together: Forecasting as a Process --
 A Typical Forecasting Process --
 Adding Collaboration to the System --
 Forecasting as a Nested Process --
 Learning Goals in Review --
 MyOMLab Resources --
 Key Equations --
 Key Terms --
 Solved Problems --
 Discussion Questions --
 Problems --
 Advanced Problems --
 Video Case Forecasting and Supply Chain Management at Deckers Outdoor Corporation --
 Case Yankee Fork and Hoe Company --
 Experiential Learning 14.1 Forecasting with Holdout Sample --
 Experiential Learning 14.2 Forecasting a Vital Energy Statistic --
 Selected References --
 15.Operations Planning and Scheduling --
 Air New Zealand --
 Operations Planning and Scheduling across the Organization --
 Stages in Operations Planning and Scheduling --
 Aggregation --
 The Relationship of Operations Plans and Schedules to Other Plans --
 Managing Demand --
 Demand Options --
 Managerial Practice 15.1 Harrah's Cherokee Casino & Hotel --
 Sales and Operations Plans --
 Information Inputs --
 Supply Options --
 Planning Strategies --
 Constraints and Costs --
 Sales and Operations Planning as a Process --
 Using Spreadsheets --
 Scheduling --
 Gantt Charts --
 Scheduling Employees --
 Sequencing Jobs at a Workstation --
 Software Support --
 Learning Goals in Review --
 MyOMLab Resources --
 Key Terms --
 Solved Problems --
 Discussion Questions --
 Problems --
 Active Model Exercise --
 Video Case Sales and Operations Planning at Starwood --
 Case Memorial Hospital --
 Selected References --
 16.Resource Planning --
 Dow Corning --
 Resource Planning across the Organization --
 Enterprise Resource Planning --
 How ERP Systems Are Designed --
 Material Requirements Planning --
 Dependent Demand --
 Bill of Materials --
 Master Production Scheduling --
 Inventory Record --
 Planning Factors --
 Outputs from MRP --
 Managerial Practice 16.1 Material Requirements Planning at Winnebago Industries --
 MRP, Core Processes, and Supply Chain Linkages --
 MRP and the Environment --
 Resource Planning for Service Providers --
 Dependent Demand for Services --
 Bill of Resources --
 Learning Goals in Review --
 MyOMLab Resources --
 Key Terms --
 Solved Problems --
 Discussion Questions --
 Problems --
 Advanced Problems --
 Active Model Exercise --
 Case Flashy Flashers, Inc. --
 Selected References --
 Supplement D Linear Programming --
 Basic Concepts --
 Formulating a Problem --
 Graphic Analysis --
 Plot the Constraints --
 Identify the Feasible Region --
 Plot an Objective Function Line --
 Find the Visual Solution --
 Find the Algebraic Solution --
 Slack and Surplus Variables --
 Sensitivity Analysis --
 Computer Solution --
 Simplex Method --
 Computer Output --
 The Transportation Method --
 Transportation Method for Production Planning --
 Applications --
 Learning Goals in Review --
 MyOMLab Resources --
 Key Terms --
 Solved Problems --
 Discussion Questions --
 Problems --
 Case R.U. Reddie for Location --
 Selected References.