Ombudsman as a Global Institution: Transnational Governance and Accountability (Public Sector Organizations)

Preface
Contents
List of Figures
List of Tables
Part I: Global Institution
	Chapter 1: Ombudsman as a Global Institution
		Research Design
		Theory and Methodology
			Transnational Governance and Institutional Models
			Discourse, Concepts and Institutional Change
			Actors, Context and Politics of Public Accountability
			Methodology and Outline
		References
	Chapter 2: Transnational Governance and Global Diffusion of the Ombudsman Institution
		Introduction
		Diffusion of Institutions and Global Spreading of Ombudsman
			Global Spreading of the Ombudsman
		Ombudsman and Transnational Governance
			Cross-National Communication: Swedish Institution, Danish Model
			United Nations, Ombudsman and Human Rights
			World Bank, Ombudsman and Good Governance
			Transparency and the Ombudsman
			European Union, the Ombudsman and Human Rights
			Summary: Global Models of Ombudsman
		The Ombudsman and Democracy
		Conclusions
		References
Part II: Ombudsman in Finland
	Chapter 3: Institutional History of the Ombudsman and Chancellor of Justice in Finland
		Introduction
		Two Legal Overseers
		Ideational Shifts and Institutional Development of Ombudsman in Finland
			From Early Years to Post-War and Capacity Building
			Institutional (Re)positioning and Rise of Human Rights
			Differentiation and Renegotiation of Mandate
			Politics of Nomination
		Conclusions
		References
	Chapter 4: The Finnish Parliamentary Ombudsman, the Chancellor of Justice and Institutional Change
		Introduction
		Overlapping Mandates and Functional Differentiation
			The Mandates of the Two Legal Overseers
			Case Profiles
		Publicity and Effectiveness
			Institutions of Public Accountability
			Effectiveness
			Media Profile and Strategic Communications
		Differentiation, Ideational Shifts and Institutional Tensions
			Specific Duties and Institutional Tensions
			Global Models, Politicization and Institutional Change
			International Collaboration
			Reflexivity over History and Global Ombudsman Models
		Conclusions
		References
Part III: European Ombudsman
	Chapter 5: European Ombudsman as a Supranational Institution of Accountability
		Introduction
		Institutional Evolution of the European Ombudsman
			Transnational Policy Discourses and the Institutionalization of the European Ombudsman
			Actors and Institutional Evolution of the European Ombudsman
		Handling Complaints: European Ombudsman as a Supranational Institution of Accountability
			Complaints to the European Ombudsman
			Comparison with Other Institutions of Supranational Accountability
		Conclusions
		References
	Chapter 6: The European Ombudsman and Institutional Change
		Introduction
		Redefining the Mandate: Own Inquiries, Politics and Public Conflicts
			Shifting Activities: Own-Initiative Inquiries, Strategic Inquiries and Strategic Initiatives
			Choosing Battles
		The Office
		The European Ombudsman and Cross-National Collaboration
		New Statute for the European Ombudsman?
		Conclusions
		References
Part IV: Conclusions
	Chapter 7: Global Organizational Model and Institutional Change of Ombudsman
		Global Organizational Model
		The Ombudsman as an Institution of “Public” Accountability
		Actors and Ideas
		Institutional Change and Politicization
		References
Index