OKRs for All: Making Objectives and Key Results Work for your Entire Organization

Cover
Title Page
Copyright Page
Contents
Introduction
	Why Now?
	Creating Purpose-Driven Work for Every Employee
	Building Cathedrals with OKRs
	Who Is This Book For?
	How This Book Is Organized
Part I OKR Foundations
	Chapter 1 Core Concepts: What Are OKRs?
		What Do OKRs Do?
		OKR Basics: Objectives, Key Results, and Key Initiatives
		How Objectives, Key Results, and Key Initiatives Fit Together
		How OKRs Flow Through an Organization
	Chapter 2 Why OKRs?
		Using OKRs to Solve Modern Business Challenges
		The Importance of Visibility and Alignment
		Accelerate Business Growth
	Chapter 3 The History and Evolution of OKRs
		OKRs: A Timeline
		OKR 1.0 “The Manual Era”
		OKR 2.0 “OKR Software V1”
		OKR 3.0 “Era of Connected Software”
		The Future of OKRs
	Chapter 4 OKR Misconceptions, Mistakes, and Myths
		OKRs Are Only About Measurement
		OKRs Are Only for Leadership
		Common Misconception: OKRs Can Be Used Directly to Assess an Individual’s Performance
		OKR Is a Rigid, All or Nothing Methodology
		OKRs Work Only for High-Tech or High-Growth Organizations
		OKRs Are a System of Control for Teams
		OKRs and KPIs Are Interchangeable
Part II Applying OKR Principles
	Chapter 5 Defining Your Objectives
		Make Your Objectives Time-Bound
		Start with the “Why”
		Objectives Should Create Focus
		Objectives Should Inspire
		Committed and Aspirational Objectives
		Objectives Should Create Balance
		What Does a Good Objective Statement Look Like?
	Chapter 6 Defining Your Key Results
		Key Results Should Create Clarity
		Outcomes over Outputs
		What Does a Good Key Result Look Like?
		Committed and Aspirational Key Results
		The Process of Defining Key Results
		Perform the Necessary and Sufficient Test
	Chapter 7 Defining Your Key Initiatives
		Key Initiatives Should Create Context
		Key Initiatives in Practice
	Chapter 8 Aligning and Cascading Your OKRs
		The Right Number of Levels
		Choosing Your Cascading Method
		Aligning Across Departments and Teams
		Team Alignment
		Cross-Functional Alignment
	Chapter 9 Writing OKRs: An Interactive Team Workshop
		Pre-Workshop Checklist
		Workshop Timeline
	Chapter 10 The Most Common Questions About OKRs (and Their Answers)
		What If We Don’t Reach 100% of Our Goals?
		We Use Agile—Why Do We Need OKRs?
	Chapter 11 Staying Focused and Tracking Progress
		Scoring OKRs
		Reporting and Asynchronous Communication
		Asynchronous Communication and Dashboarding
		Sharing Your Progress, Plan, and Problems
		KPIs
		Project Plan
	Chapter 12 Wrapping Up and Reflecting on OKRs
		Rules for Reflection
	Chapter 13 Company OKRs
		What Are Good Company OKRs?
		Annual Company-Level OKR Examples
		Quarterly Company-Level OKR Examples
	Chapter 14 OKRs for Each Department
		The Strategy and Operations Team
		The Product Team
		The Human Resources Team
		The Sales Team
		The Marketing Team
		The Customer Success Team
Part III Running the Business with OKRs
	Chapter 15 Expect and Prepare for a Challenge
		OKR Rhythm Fundamentals: The Three Cs: Create, Check-In, Close
	Chapter 16 Key Business Rhythm: Annual Planning
		Key Business Rhythm: One to Three Months Before the Start of Next Year
		Key Business Rhythm: One Month Prior to the New Year
		Key Business Rhythm: The First Week of the New Year
	Chapter 17 Key Business Rhythm: Quarterly OKR Planning
		End-of-Quarter OKR Scoring and Reflections
	Chapter 18 Key Business Rhythm: Monthly OKR Reviews
	Chapter 19 Key Business Rhythm: Weekly Team Meetings
	Chapter 20 Key Business Rhythm: 1:1 Meetings
	Chapter 21 FAQs for OKR Check-Ins
Part IV Getting Started with OKRs
	Chapter 22 Key Roles in Getting Started with OKRs
		Executive Sponsor
		OKR Champion
		Team Manager
		Individual Employees
		The Human Resources Leader
		Optional Role: Admin/IT
	Chapter 23 A Step-by-Step Guide to Getting Started with OKRs
		Step 1: Getting Started with the OKR Maturity Model
		Step 2: Understand the Phases of OKR Rollout
		Step 3: Put Together Your Project Plan and Communication Plan
		Step 4: Coach Your Group on Developing Great OKRs
		Step 5: Integrate OKRs into Your Business Rhythms
		Brainstorming Exercise: Assess Your Current Rhythm
		Building Out Your OKR Rhythm
Conclusion
Acknowledgments
About the Author
Index
EULA